Tia Jackson-Bey

RMA of New York

Rated 8.9
Strongly recommend: 84%Neutral: 2%Don't recommend: 14%8.9
84% strongly recommend
12 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.1
8.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
9.9
9.9
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Cincinnati
Residency
Duke
Fellowship
U. of Illinois - Chicago

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Tia Jackson-Bey works in 1 office at

RMA of New York
Rated 8.2
Strongly recommend: 66%Neutral: 17%Don't recommend: 17%8.2

Explore Clinic
Brooklyn
430 Albee Square, 2nd Floor
Brooklyn, NY 11242

12 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2024, Successful
NPS
10
NPS
10
Age 32 - 34
PCOS
Uterine Fibroids
Black or African-American
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Jackson-Bey is an excellent physician...cares about her patients health outcomes...shares her clinical recommendations in a direct yet compassionate manner...very cognizant of what her patients goals are and that informs her clinical decision making...empowers her patients in their fertility journey...antagonist protocol for egg freezing
[RMA of New York] strengths are they are very accommodating to patients needs and concerns...a warm and welcoming environment when you are treated here. Aesthetically the practice has modern equipment and the treatment facilities are clean...care coordinator was highly organized in communicating next steps and clearance needed for beginning the egg freezing protocol
How was your experience with Tia Jackson-Bey at RMA of New York?
Dr Jackson-Bey is an excellent physician who truly cares about her patients health outcomes. She shares her clinical recommendations in a direct yet compassionate manner. She’s very cognizant of what her patients goals are and that informs her clinical decision making. She truly empowers her patients in their fertility journey.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Ask all the questions you need, she truly wants to empower her patients to understand what’s happening in their health journey every step of the way.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
The care I’ve received from Dr Jackson-Bey and her team was excellent. Throughout this entire process from initial consultation, to starting the egg freezing protocol, to prep for the retrieval - I felt heard and cared for as a patient. Dr Jackson-Bey is an excellent provider who truly empowered me as her patient in my health journey. In moments of concern or discomfort she always addressed my needs and I felt empowered when making decisions about my care. The team handling my procedure were so attentive to my needs and explained all steps needed to prepare for an optimal recovery post-procedure. I truly am so grateful to the RMA team and particularly Dr Jackson-Bey for the stellar care she provides her patients
Describe the protocols Tia Jackson-Bey used in your cycles at RMA of New York and their degree of success.
I was on the antagonist protocol for egg freezing. Given my high AMH level Dr Jackson-Bey always monitored my levels and adjust my dosage during the hormone injections monitoring everything closely to ensure I wouldn’t be at risk for ovarian hyper stimulation syndrome.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Nayelyn (Care Coordinator); Rachel, Clara, Olivia, Melissa (nurses))
The care coordinator was highly organized in communicating next steps and clearance needed for beginning the egg freezing protocol. She helped schedule all of my screening visits at times that worked best for my schedule. The nurses were always very thorough in explaining my labs and ultrasound results post my morning monitoring visits. They also provided all the resources needed to help me understand medication administration.
Describe your experience with RMA of New York.
The clinic strengths are they are very accommodating to patients needs and concerns. There is a warm and welcoming environment when you are treated here. Aesthetically the practice has modern equipment and the treatment facilities are clean.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
The finance coordinator Dana Austin sent me a thorough review of cost associated for my cycle/procedure. Thankfully my employer has excellent fertility coverage. Since I already met my deductible I was responsible for co-pays (visit, lab work) and anesthesia.
10
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 39 - 40
4 IUI
1 IVF
Unexplained
European
Latinx
Black or African-American
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Tia Jackson-Bey] was present throughout the majority of my appointments and she always made me feel confident about the outcome of procedures. She was right on point and I trusted her decision making a lot. She was diligent and she made great decisions throughout that resulted in a successful pregnancy after the first egg retrieval and subsequent transfer...She gave me a lot of confidence throughout the whole fertility process, without her wonderful bedside manner I wouldn’t have been able to do it.
At times they [RMA of New York] were very busy and the wait times were long. But, I’d say 85 percent of the time I was seen right on time which is great considering how often I would go there for appointments. The other doctors on site were also amazing, so when my doctor wasn’t available I felt comfortable being seen by the other doctors. The ladies at the front desk weren’t the most friendly but they were professional and the waiting room is a serene setting
How was your experience with Tia Jackson-Bey at RMA of New York?
She was present throughout the majority of my appointments and she always made me feel confident about the outcome of procedures. She was right on point and I trusted her decision making a lot. She was diligent and she made great decisions throughout that resulted in a successful pregnancy after the first egg retrieval and subsequent transfer.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Trust her, she truly knows what she’s doing.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Jackson is very personable, I always felt comfortable with her and her and her team were always available to me when I had questions and concerns. She gave me a lot of confidence throughout the whole fertility process, without her wonderful bedside manner I wouldn’t have been able to do it.
Describe the protocols Tia Jackson-Bey used in your cycles at RMA of New York and their degree of success.
At first we did a lot of testing for my partner and I to determine the reason for our unexplained infertility. She knew I was apprehensive to do IVF and she was never judgemental about that and encouraged me to try IUI’s once everything looked clear and healthy for my partner and I. We tried 4 IUI’s and they did not result in pregnancy so I told Dr. Jackson I would like to go for IVF. She was very attentive during the entire process and she said that she would consider 8 eggs a success and that she is optimistic that we could be successful in the first round. She was right. We got pregnant after our first transfer and I was stunned.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Nayelyn and Julie)
They were always available to me and did a great job at providing me with I go and explaining it to me
Describe your experience with RMA of New York.
At times they were very busy and the wait times were long. But, I’d say 85 percent of the time I was seen right on time which is great considering how often I would go there for appointments. The other doctors on site were also amazing, so when my doctor wasn’t available I felt comfortable being seen by the other doctors. The ladies at the front desk weren’t the most friendly but they were professional and the waiting room is a serene setting
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
Our insurance covered a lot of it
Describe Tia Jackson-Bey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We never actually discussed this, I just assumed we would do one transfer since we got a grade A embryo and that’s exactly what she did
10
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 39
1 Egg Freezing
1 Embryo Freezing
Black or African-American
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Jackson-Bey] displayed her strengths and that is first her expertise/knowledge in this area or field. She exhibit that she have mastered the skill of time management not allowing me wait long periods of time despite me arriving late to appointment. She is the fastest doctor I have seen in the health care system who knows where to begin when entering the treatment room and end it by asking if I have any questions for her. Her tone and delivery of information as well as the level of care made my experience a memorable one....
It [RMA of New York] was a well-oil machine. I was given appointments for monitoring and the appointments time were convenient for me as I was scheduled to be at my work place a certain time...This RN played a significant role where I gained the confidence to learn how to inject myself with the medication...The written instructions sent me via email was clear, specific, detail and this made my experience injecting the medication an smooth and educational process...
How was your experience with Tia Jackson-Bey at RMA of New York?
There are no weaknesses I detected from Dr. Tia Jackson-Bey during my experience. She displayed her strengths and that is first her expertise/knowledge in this area or field. She exhibit that she have mastered the skill of time management not allowing me wait long periods of time despite me arriving late to appointment. She is the fastest doctor I have seen in the health care system who knows where to begin when entering the treatment room and end it by asking if I have any questions for her. Her tone and delivery of information as well as the level of care made my experience a memorable one.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
"You are in good hands" as Dr. Tia Jackson-Bey said to me on Friday September 2, 2022 before my egg retrieval procedure.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Her professionalism and work ethic is what made me feel like a human being. Her expertise/knowledge, her communication, tone and delivery of information is what made me feel like a human being. She is also fast/quick where patients are not waiting long periods of time.
Describe the protocols Tia Jackson-Bey used in your cycles at RMA of New York and their degree of success.
I did not have the funds and was waiting for the paperwork to be completed with the company RMA contracts to be approved for a loan. The strategy that Dr. Tia Jackson-Bey recommended was take birth control to hold off my cycle and give time for the paperwork to be completed for 10 days and then start my cycle. Or I could wait until the end of August to begin a new cycle. She gave me options to choose. Secondly, after choosing to take birth control and assessing that it did not work at time of appointment. She recommend that I return back to the clinic another week for assessment. By then I was recommend to take one of the injections medication before returning. The rationale for this was so that my paperwork can be completed within the time frame taking the birth control. Second, when the birth control did not work the injection medication was the next option. That did not work as only one follicle developed so waiting for my next cycle to come was the last option which was a success and started treatment.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Lucy Arnerich-Hatch )
There are no weaknesses I detected from Lucy Arnerich-Hatch. This RN played a significant role where I gained the confidence to learn how to inject myself with the medication. She is extremely patient, allowed me to stop her to obtain more clarity even when I repeated myself over and over to her and she would confirm. The written instructions sent me via email was clear, specific, detail and this made my experience injecting the medication an smooth and educational process. I would ask her to please call me back when I was in case conference because it was extremely important to me to hear everything she had to say although I would get an email. She is a teacher and love everything about her professionalism. During my tutorial, she had a sample to show me how to mix the medication and inject.
Describe your experience with RMA of New York.
There are cleaning supplies everywhere front desk, waiting area, bathroom and in the treatment rooms. The clinic is clean and spacious. The staff are accommodating and clean the chairs and pen upon request. Even if they did, they do it again for me to see and feel comfortable. There no weaknesses I have detected about this location.
Describe your experience with your monitoring appointments at RMA of New York.
It was a well-oil machine. I was given appointments for monitoring and the appointments time were convenient for me as I was scheduled to be at my work place a certain time.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
I don't understand questions.
Describe Tia Jackson-Bey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I do not have any comments for this question. I am pleased with what I intended to do and Dr. Tia Jackson-Bey assisted me achieving goal.
10
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Endometriosis
PCOS
Uterine Fibroids
Black or African-American
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Every question I had she [Dr. Jackson-Bey] answered openly and honestly. As a women of color, it was important to me and my partner to find a doctor whom had familiarity of health concerns that arrises for my demographic...I felt as though I was Dr. Jackson Bey only patient when I knew I wasn't. I would say to also be patient with how fast she responds back to your email. Other than that, in my experience I had a wonderful with Dr. Jackson-Bey...
Nicole [nurse at RMA of New York] was amazing. She answered all my questions regardless of how many times I asked her. I never had to wait long when I had appointments and I was still able to make it to work on time...Strengths: Well organized, clean, respectful staff and nurses. No long waits. Weakness: You may not always see your Dr. Not ever time I has an early morning appointment that I was able to see my doctor...
How was your experience with Tia Jackson-Bey at RMA of New York?
When I first met Dr. Jackson-Bey I was open and honest about my bad experience from the previous fertility clinic. Going through fertility issues is alot emotionally and mentally. I expressed to Dr. Jackson-Bey my desires to have a child of my own. She went over my previous cycle as well as expressed why the cycle option she selected for me would be beneficial. From my first visit, I immediately experienced positive variations from my first clinic. She gave me 3D sonogram because I had some fibrous. She also was able to explain in detail what additional test as well as prenatal vitamins to help support me with my cycle.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Be positive. I struggled a-lot with not being empathetic. I felt as though I was Dr. Jackson Bey only patient when I knew I wasn't. I would say to also be patient with how fast she responds back to your email. Other than that, in my experience I had a wonderful with Dr. Jackson-Bey and her amazing staff at RMANY
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Bey- Jackson was amazing. From our first consultation to my current situation she has been great. Every question I had she answered openly and honestly. As a women of color, it was important to me and my partner to find a doctor whom had familiarity of health concerns that arrises for my demographic. Dr. Bey- Jackson is the type of doctor that families having issues with infertility need.
Describe the protocols Tia Jackson-Bey used in your cycles at RMA of New York and their degree of success.
My first cycle that wasn't conducted at RMANY, I did a natural cycle. My first cycle didn't result in a pregnancy. After going over my results, it was discovered I had endometriosis and needed further treatment before going through another cycle. I also have PCOS and low thyroid issues. Dr. Jackson Bey suggested for this cycle I try a medicated cycle. I first started with injections to help me produce quality eggs. On the day of my egg retrieval, I could bailey walk and I didn't know why until my retrieval was over. Dr Jackson Bey was able to retrieve 40 eggs. From the 40, 30 eggs fertilized and 26 turned into embryos. At my previous clinic, my doctor was only able to retrieve 12 eggs and 7 fertilized and 4 turned into embryos . Me and my partner decided to do PGT testing to eliminate not having a successful cycle. We only tested 4 embryos and out of the 4, 1 came back abnormal. PGT wasn't covered by my insurance so it cost us about $2,400 and to have each embryo tested was $150 per embryo. Once we got the results back, we completed our Transfer in May and in 2 weeks we got the positive news that our prays have been answered and Dr. Jackson Bey confirmed that we were pregnant. I still cant believe it. Dr Jackson Bey was able to look at my medical history and determine the best cycle option for me and my partner.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Nicole Weitzel)
Nicole was amazing. She answered all my questions regardless of how many times I asked her. I never had to wait long when I had appointments and I was still able to make it to work on time.
Describe your experience with RMA of New York.
Strengths: Well organized, clean, respectful staff and nurses. No long waits. Weakness: You may not always see your Dr. Not ever time I has an early morning appointment that I was able to see my doctor. However, the Dr was just as experience and professional as my Dr.
Describe your experience with your monitoring appointments at RMA of New York.
Most appointments were in the am.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
My medical insurance covered my cycle. My out of pocket cost were co-pays, cost of medication (varies by cycle), PGT testing ($2400) and embryo testing ($150 per embryo)
Describe Tia Jackson-Bey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Jackson Bey suggested one embryo transfer due to my age as well as the risk factors that come with multiple pregnancy. Me and my partner did desire to have twins but we understood and respected her expertise.
10
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unknown Success
NPS
9
NPS
8
Age 35 - 36
6 IUI
2 IVF
Anovulation
Diminished Ovarian Reserve
Unexplained
Ashkenazi Jewish
Income $200K - $499K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Jackson-Bey was extremely sensitive, thoughtful and personable. I was very sensitive and anxious and she took the time to listen to me and help me think through challenging decisions...She was understanding of my feelings and accomodated my wish for this other path even though she did make it clear that she thought IVF was the best path forward...she was always quick to respond to emails. She took the time to call me when I got disappointing results...
The nurse - Lucy - was fantastic [at RMA of New York]. So professional, organized, kind and responsive. I felt very taken care of. The care coordinator changed several times and none of them were particularly helpful. We had a lot of issues navigating insurance, pre-authorizations for meds, scheduling, etc. There was a separate finance team and the person I was assigned to was also not very helpful...
How was your experience with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey was very compassionate and responsive. I had tons of random questions in between appointments and she was always quick to respond to emails. She took the time to call me when I got disappointing results (i.e. negative pregnancy test from an IUI). She really cares about her patients and about her work. She is active in advocacy around infertility issues and getting more people access to infertility care.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Be as specific as possible in asking questions. Make sure to be clear on your communication style - i.e. if you're someone who likes blunt direct communication, be upfront about that.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey was extremely sensitive, thoughtful and personable. I was very sensitive and anxious and she took the time to listen to me and help me think through challenging decisions. She has a great personality and really cares about her patients.
Describe the protocols Tia Jackson-Bey used in your cycles at RMA of New York and their degree of success.
Dr. Jackson-Bey initially recommended IVF from the outset because of my history of anovulation and DOR. I was very resistant to IVF and so we agreed to try medicated IUIs first. She was understanding of my feelings and accomodated my wish for this other path even though she did make it clear that she thought IVF was the best path forward. I ended up doing 6 IUIs because I responded well to them and there was no obvious reason that an IUI wouldn't have worked for me. Eventually I felt very ready to try IVF and so we made the switch. My first protocol was one designed for women with DOR or poor responders. I didn't get many eggs but the results of blasts was very strong. We decided to do another cycle to bank embryos because of our desire to have two kids. The second cycle we used a different protocol that I did not respond as well to and we also had a male-factor issue so we ended up freezing eggs only. After that we took a break as we were pretty shaken up from that experience and decided to switch doctors within the practice purely for a psychological "reset." We are soon preparing to transfer the euploid embryos that we got from that first IVF cycle.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Lucy)
The nurse - Lucy - was fantastic. So professional, organized, kind and responsive. I felt very taken care of. The care coordinator changed several times and none of them were particularly helpful. We had a lot of issues navigating insurance, pre-authorizations for meds, scheduling, etc. There was a separate finance team and the person I was assigned to was also not very helpful.
Describe your experience with RMA of New York.
We chose the clinic because of it's strong reputation, location, and because they take our insurance - GHI. The doctors and nurses have been amazing and the location in downtown Brooklyn is ideal. We've also had great experiences with all of our procedures - IUIs, egg retrievals - at the Madison Ave location. We did one IUI in Soho that was also great. On the other hand, for routine matters, the coordinating staff and finance staff are lacking. It might be also a factor of our insurance being shitty but we've had a terrible time coordinating pre-authorizations. My husband and I end up spending hours on the phone with the pharmacy, insurance for the first few days of each cycle. It was extremely stressful for both of us and probably impacted the results of our cycles.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
The major procedures were covered 100% by insurance (unlimited IUIs and up to 3 IVF cycles) but we decided to pay for ICSI ($2,000) and PGT testing ($2,500).
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
We had some issues with nurses giving us the wrong protocol over the phone. I had received the protocol via email from the nurse so I double-checked it and had to call back to confirm. This happened twice. We also had a lot of issues getting the medication delivered on time. We ended up doing a lot of three-way calling among the clinic, pharmacy and insurance. It became a second full-time job at certain points.
9
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
Brooklyn
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 36 - 37
Tubal Blockage
South Asian
Income $200K - $499K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jackson-Bey is both a wonderful doctor and person. She never made me and my husband feel rushed and took the time to answer questions and speak to us, even after hours. Her bedside manner is exactly what I want in a doctor, she keeps it real yet hopeful, is confident and kind...I always felt like I was her only patient even though I know that's not the case
All in around $30k but we used WIN Fertility to pay...I like and recommend RMA. I appreciate the flexibility in monitoring hours and locations and I liked that I got a chance to meet most of the doctors there since you never know who you'll get on procedure days. Most doctors have great bedside manner and a few seem too busy for questions but I don't blame them, monitoring mornings get busy.
How was your experience with Tia Jackson-Bey at RMA of New York?
I have nothing but good things to say. In fact my husband and I wish she could be our GP. She is really good at explaining what's happening, makes time for questions and is responsive. I never felt rushed, pressured, or like I wasn't receiving the best advice. I always felt like I was her only patient even though I know that's not the case. Truly a gifted physician and gem of a person.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Bring a notebook and be prepared to take lots of notes. There's no such thing as a bad question.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey is both a wonderful doctor and person. She never made me and my husband feel rushed and took the time to answer questions and speak to us, even after hours. Her bedside manner is exactly what I want in a doctor, she keeps it real yet hopeful, is confident and kind.
Describe the protocols Tia Jackson-Bey used in your cycles at RMA of New York and their degree of success.
Egg retrieval 1: antagonist protocol. I was a slow responder and stimmed for 14 days. I have slightly low amh and only had 5 eggs retrieved. one made it to blast and came back low mosaic. We changed my protocol for the second retrieval and did the microflare protocol with estrogen priming. I ended up with 6 eggs and 4 blasts. Three came back PGT normal. in between retrievals I had to have a laproscopic hysteroscopy to remove uterine adhesions and fix additional scarring/issues at the fundus. I had my FET two months after my second retrieval and three months after surgery. It was successful.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Lucy Arnerich-Hatch)
So sweet and so responsive. Lucy is great!
Describe your experience with RMA of New York.
I like and recommend RMA. I appreciate the flexibility in monitoring hours and locations and I liked that I got a chance to meet most of the doctors there since you never know who you'll get on procedure days. Most doctors have great bedside manner and a few seem too busy for questions but I don't blame them, monitoring mornings get busy.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
All in around $30k but we used WIN Fertility to pay. Most of our IVF was paid for out of pocket.
Describe Tia Jackson-Bey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Will only transfer one embryo at a time. She outlined her reasons and we were on board.
10
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
9
NPS
7
Age 32
Income $100K - $199K
Operations
Only Doc Seen
LGBTQ+
Strongly Recommends
Neutral
Successful
Dr. Jackson-Bey felt transparent and patient. She spoke to me with respect and did not automatically assume I understood the medical terminology and treatments she was describing. I walked away feeling a sense of trust in her guidance...She is clearly trained in LGBTQ+ family building support and approached my relationship and family-building goals with compassion...
This clinic [RMA of New York] claims to be highly LGBTQ+ competent but the front desk staff misgendered my partner multiple times. To the clinic's credit, when I sent feedback about these encounters to one of the Patient Liaisons they were very thoughtful in their response. An additional weakness was their lack of transparency around their BMI protocols...after my consultation and monitoring, I found out the clinic would *not* actually freeze my eggs due to their anesthesia policies related to BMI...
How was your experience with Tia Jackson-Bey at RMA of New York?
To me, Dr. Jackson-Bey felt transparent and patient. She spoke to me with respect and did not automatically assume I understood the medical terminology and treatments she was describing. I walked away feeling a sense of trust in her guidance.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey was kind and patient with my questions! She even drew me a diagram to help visualize the concepts she was describing. She is clearly trained in LGBTQ+ family building support and approached my relationship and family-building goals with compassion.
Describe your experience with RMA of New York.
This clinic claims to be highly LGBTQ+ competent but the front desk staff misgendered my partner multiple times. To the clinic's credit, when I sent feedback about these encounters to one of the Patient Liaisons they were very thoughtful in their response. An additional weakness was their lack of transparency around their BMI protocols. I asked upfront and was told there was no restriction or cut-off on care based on BMI. Then, after my consultation and monitoring, I found out the clinic would *not* actually freeze my eggs due to their anesthesia policies related to BMI. That was the worst part of my experience with RMA.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
Approximately $2,000 for initial consultation and diagnostics.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
9
Doctor
Tia Jackson-Bey
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
LGBTQ+ Care
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
7
Clinic
RMA of New York
Brooklyn
NPS
Operations
3 of 5
Scheduling
3 of 5
Nursing Staff
3 of 5
LGBTQ+ Care
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
3
NPS
4
Age 30
Anovulation
Ashkenazi Jewish
Income $500K+
Consultant
1st of 2 Docs
2 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
When I insisted we try a less invasive approach first, she [Dr. Jackson-Bey] was hesitant and said it wouldn’t work. This was all based on one measurement of day 3 FSH and LH, which she deemed low. She ruled out everything else. When we did an ultrasound, she said there was no presence of cysts. When I came for a follow up and my second set of lab results came through, she asked if I had a history of PCOS. I told her no, but that was the reason I was here - for her to diagnose me… I went through a cycle of clomid before deciding to go to another doctor...
Great clinic [RMA of New York] although quite hard to get appointments. Sometimes have to wait months. Very large office and convenient location in downtown Brooklyn. Friendly staff and easy to communicate with…When I insisted we try a less invasive approach first, she [Dr. Jackson-Bey] was hesitant and said it wouldn’t work. This was all based on one measurement of day 3 FSH and LH, which she deemed low. She ruled out everything else...
How was your experience with Tia Jackson-Bey at RMA of New York?
Overall, I think Dr Jackson Bey was kind and professional, but unfortunately she completely misdiagnosed me. I was told I would have to do IVF because of FHA. When I insisted we try a less invasive approach first, she was hesitant and said it wouldn’t work. This was all based on one measurement of day 3 FSH and LH, which she deemed low. She ruled out everything else. When we did an ultrasound, she said there was no presence of cysts. When I came for a follow up and my second set of lab results came through, she asked if I had a history of PCOS. I told her no, but that was the reason I was here - for her to diagnose me… I went through a cycle of clomid before deciding to go to another doctor. Thank god I got a second opinion. I have PCOS based on polycystic ovaries and anovulation, something I am still not sure how a reputable doctor could miss. I urge everyone to get a second opinion. I got pregnant with my first round of letrozole with another doctor.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Huge facility, but very kind staff
Describe your experience with RMA of New York.
Great clinic although quite hard to get appointments. Sometimes have to wait months. Very large office and convenient location in downtown Brooklyn. Friendly staff and easy to communicate with……………..
3
Doctor
Tia Jackson-Bey
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
4
Clinic
RMA of New York
Brooklyn
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 31
Endometriosis
Black or African-American
Income $100K - $199K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Tia Jackson-Bey was thorough and caring. She encouraged us to look at our fertility journey at all angles. She also explained every step of the process and what she was looking for during my diagnostics...at no point did I feel like Dr. Jackson Bey was treating me out of formality or just to get it over with. She displayed a genuine acknowledgement of my humanity AND my queerness....
The facilities are well designed, clean and emit a calming vibe. They make sure to explain everything in verbal and written forms. They also check in regularly about your physical needs or if you're feeling nervous...at no point did I feel like Dr. Jackson Bey was treating me out of formality or just to get it over with. She displayed a genuine acknowledgement of my humanity AND my queerness...
How was your experience with Tia Jackson-Bey at RMA of New York?
Strengths: ability to explain complex medical issues simply, genuine attention and presence, holistic attention to health and wellness, encouraging to try less invasive methods, awareness of equity issues in medical field I don't have much more to say because I only saw her once.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Have your questions ready, no question is too silly!
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Tia Jackson-Bey was thorough and caring. She encouraged us to look at our fertility journey at all angles. She also explained every step of the process and what she was looking for during my diagnostics.
Describe the protocols Tia Jackson-Bey used in your cycles at RMA of New York and their degree of success.
I only came for a diagnostic and consultation
How competent was Tia Jackson-Bey at LGBTQ+ care?
Absolutely, at no point did I feel like Dr. Jackson Bey was treating me out of formality or just to get it over with. She displayed a genuine acknowledgement of my humanity AND my queerness.
Describe your experience with RMA of New York.
The facilities are well designed, clean and emit a calming vibe. They make sure to explain everything in verbal and written forms. They also check in regularly about your physical needs or if you're feeling nervous.
10
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Unknown Success
NPS
10
NPS
10
Age 34 - 35
1 IUI
1 IVF
Unexplained
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Tia Jackson-Bey] is competent, has good communication skills and compassionate. She always asking if you have questions and takes time to fully explains the tests, the plan or the next steps. She always sounds welcome and warm....Able to see my doctor and have my questions answers. Dr. Bey explains everything to me and always speaks with warmth and empathy...
The clinic [RMA of New York] is cleaned, nice area. The frontdesk staff and clinical staff are nice and welcome. They greet you by your name. They aswer the phone and it's easy to reach the staff. No long waiting neither to find an appointment neither to get services or get seen...She [nurse] is really responsive to emails and phone calls. She is always available...
How was your experience with Tia Jackson-Bey at RMA of New York?
She is competent, has good communication skills and compassionate. She always asking if you have questions and takes time to fully explains the tests, the plan or the next steps. She always sounds welcome and warm.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Trust her
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Able to see my doctor and have my questions answers. Dr. Bey explains everything to me and always speaks with warmth and empathy.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Naylyn)
She is really responsive to emails and phone calls. She is always available.
Describe your experience with RMA of New York.
The clinic is cleaned, nice area. The frontdesk staff and clinical staff are nice and welcome. They greet you by your name. They aswer the phone and it's easy to reach the staff. No long waiting neither to find an appointment neither to get services or get seen.
10
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
9
NPS
10
Age 37 - 38
1 IUI
1 Egg Freezing
Donor Sperm
European
Income $200K - $499K
Sales Representative
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Jackson-Bey took an interest in our family's lifestyle and plans...didn't "dumb" anything down...was straightforward in explaining everything...had great suggestions, and communicating with her team was very efficient which was important given how time sensitive everything is in this process.
[RMA of New York's] new facility is bright and clean...entrance felt a little like a service entrance...Some of the front desk staff was a little curt, but we didn't mind...Rachel was a huge asset...communication was prompt and clear...very relatable..made us feel like we were important to her
How was your experience with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey really felt like an ally in our family planning journey. She had great suggestions, and communicating with her team was very efficient which was important given how time sensitive everything is in this process.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Go in with questions!
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey took an interest in our family's lifestyle and plans. She didn't "dumb" anything down, and was straightforward in explaining everything. Put our needs and wants first before deciding a course of action.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Rachel Dreznin)
Rachel was a huge asset. Her communication was prompt and clear. She was very relatable and made us feel like we were important to her, not just as patients but as people and a growing family.
Describe your experience with RMA of New York.
The new facility is bright and clean, but the entrance felt a little like a service entrance. The facility was brand new, so it may have been...Some of the front desk staff was a little curt, but we didn't mind. The coffee station, and open nurses station were a nice amenities that made the visits feel pleasant and efficient.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
$10,000 for Egg Freezing. IUI was covered. Genetic screening was about $750.
9
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2021 - 2023, Successful
NPS
8
NPS
8
Age 26 - 28
8 IUI
2 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Successful
Dr. Jackson-Bey was a wonderful doctor...was warm and professional...took the time to answer all of our questions...made us feel heard and supported...first transfer failed, no suggestions were made to change the protocol...told me that she did not think that endo was my issue...agreed to try an endo protocol for my next transfer...next transfer was successful
One potential downside with RMA [of New York]...they are very by the book...not very open to trying or suggesting anything out the box if your have unexplained infertility...They were excellent- caring, competent and personable... finance department is a bit of a mess, but they do a good job with insurance
How was your experience with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey was a wonderful doctor. She was warm and professional, and took the time to answer all of our questions, and made us feel heard and supported. One potential downside with RMA in general in my experience, is that they are very by the book, and are not very open to trying or suggesting anything out the box if your have unexplained infertility. When my first transfer failed, no suggestions were made to change the protocol for the next transfer or retrieval. I did my own research, and spoke to Dr. Jackson-Bey about concerns I had about endometriosis. Dr. Jackson-Bey told me that she did not think that endo was my issue, but to her credit, she listened to me, and agreed to try an endo protocol for my next transfer. The next transfer was successful, which may or may not be because of the new protocol, but regardless, we felt heard and appreciated that Dr. Jackson-Bey allowed us to advocate for ourselves.
What's one piece of advice would you give a prospective patient of Tia Jackson-Bey at RMA of New York?
Advocate for yourself if you have any concerns or suggestions- she will listen if it is within reason
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
She was warm and caring, took the time to speak with us to explain any procedure, or answer any questions we had, never made us feel like she was in a rush
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Nayelyn)
They were excellent- caring, competent and personable
Describe your experience with RMA of New York.
The finance department is a bit of a mess, but they do a good job with insurance. They somehow got my insurance to cover most of my IUIs despite not having fertility coverage. They have very early monitoring hours, and it is usually very quick
Describe your experience with your monitoring appointments at RMA of New York.
It was generally quick. You had to schedule a time, but if you showed up early/late it usually wasnt an issue
Describe Tia Jackson-Bey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I was not offered a multiple embryo transfer- I don't think RMA does them
8
Doctor
Tia Jackson-Bey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5