Rated 10
Strongly recommend: 100%10
100% strongly recommend
6 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.1
9.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9.1
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Meharry Medical College
Residency
LAC+USC Medical Center
Fellowship
Mayo Clinic

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Tiffanny Jones works in 2 offices at

Conceive Fertility Center
Rated 9.4
Strongly recommend: 80%Neutral: 20%9.4

Explore Clinic
Frisco
13052 Dallas Pkwy Suite 230,
Frisco, TX 75033
Dallas
7515 Greenville Ave,
Dallas, TX 75231

6 patient reviews

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 35 - 36
2 IVF
PCOS
Black or African-American
Income $50K - $99K
3rd of 3 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Each visit with Dr. Jones never feels rushed. She always makes sure to answer each of my questions and concerns. She makes sure I have an accurate understanding of the treatment. I’ve never felt as if she doesn’t remember who I am or what I’ve been through regarding treatment...My first egg retrieval was during a massive snowstorm. She personally called me several times during the storm to check on me and deliver instructions regarding medication
The [Conceive Fertility Center] staff sends emails and responds to them very timely. If the information is urgent or sensitive, they call...My egg retrieval was about $400. My transfers were about $200...As an overall clinic, I think this is a very strong clinic. The staff is nice, helpful and friendly. My results are always delivered to me in a timely fashion. The weaknesses would be the financial department.
How was your experience with Tiffanny Jones at Conceive Fertility Center?
As a patient of Dr. Jones, I’ve always felt in great hands. My first egg retrieval was during a massive snowstorm. She personally called me several times during the storm to check on me and deliver instructions regarding medication. I greatly appreciated the extra steps.
What's one piece of advice would you give a prospective patient of Tiffanny Jones at Conceive Fertility Center?
Go in with an open mind and understand the fertility journey is a process.
During treatment, were you treated like a number or a human with Tiffanny Jones at Conceive Fertility Center?
Each visit with Dr. Jones never feels rushed. She always makes sure to answer each of my questions and concerns. She makes sure I have an accurate understanding of the treatment. I’ve never felt as if she doesn’t remember who I am or what I’ve been through regarding treatment.
Describe the protocols Tiffanny Jones used in your cycles at Conceive Fertility Center and their degree of success.
The strategy for egg retrieval was usage of follistim and menopur at very low doses. She explained that because I have PCOS with a large number of follicles and estrogen levels tend to be on the higher side. I was a great risk for OHSS. We also used Cabergoline to prevent OHSS. We had to do a small dose of an HCG trigger because I did not respond to a Lupron trigger previously.
Describe your experience with your nurse at Conceive Fertility Center. (Assigned nurse: Melissa Davenport)
The staff sends emails and responds to them very timely. If the information is urgent or sensitive, they call.
Describe your experience with Conceive Fertility Center.
As an overall clinic, I think this is a very strong clinic. The staff is nice, helpful and friendly. My results are always delivered to me in a timely fashion. The weaknesses would be the financial department.
Describe the costs associated with your care under Tiffanny Jones at Conceive Fertility Center.
My egg retrieval was about $400. My transfers were about $200.
Describe Tiffanny Jones's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceive Fertility Center.
My doctor explained that transferred multiple embryos doesn’t greatly increase the chance for pregnancy. Also, that a single embryo can split. She also explained the risks of a pregnancy with multiples.
10
Doctor
Tiffanny Jones
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Conceive Fertility Center
Irving
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 33
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Black or African-American
Income $100K - $199K
Operations
4th of 4 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I’ve been trying to conceive for almost 8 years. I had a lot of information about my history and journey. She [Dr. Jones] didn’t discredit any of that information. She helped me understand what was relevant today and what I still needed to move forward. She was so patient and affirming...She didn’t let me focus on any one else’s journey, ovaries, or egg quality...Across my nearly 8 year journey, I have never been able to harvest eggs. My five eggs became two embryos. Next, my two embryos become one healthy transferrable embryo. Today, I am six months pregnant from that one little embryo that could
They [Conceive Fertility Center] accept feedback well. This was important to me. I know what I like and what I don’t. They listened every time. I had a medication order set back and they understood and helped where they could...The entire staff was rooting for me...Dr. Jones is wildly thorough and answers all of the questions for the rest of us wildly thorough people in the world...
How was your experience with Tiffanny Jones at Conceive Fertility Center?
Infertility is painful. Doing this work with the wrong doctor only deepens the depth of the pain that you blame on everything because it affects all the things in your life that are important to you. It seeps its way into your relationships, your sense of self, your social circles, and Christmas dinner. There is one favor you can do for yourself during the journey from infertility to motherhood: find a great doctor that can serve the needs that you have. Dr. Jones is that doctor. I’ve worked with good doctors, and their work didn’t yield the results that I desired. Dr. Jones is wildly thorough and answers all of the questions for the rest of us wildly thorough people in the world. Here is what you need to know about Dr. Jones. She listens. I’ve been trying to conceive for almost 8 years. I had a lot of information about my history and journey. She didn’t discredit any of that information. She helped me understand what was relevant today and what I still needed to move forward. She was so patient and affirming with my husband and that brought him comfort in the process. My AMH was 0.16 and I’ve had many doctors that I respected give me one option: donor eggs. She helped me understand the risk I was taking with mini-IVF and was honest andmeticulous. She didn’t ignore anything that may have gotten in the way. She didn’t let me focus on any one else’s journey, ovaries, or egg quality. .. And I needed that. Across my nearly 8 year journey, I have never been able to harvest eggs. My five eggs became two embryos. Next, my two embryos become one healthy transferrable embryo. Today, I am six months pregnant from that one little embryo that could. And I am grateful to God and Dr. Jones for that.
What's one piece of advice would you give a prospective patient of Tiffanny Jones at Conceive Fertility Center?
She is going to listen, tell her everything.
During treatment, were you treated like a number or a human with Tiffanny Jones at Conceive Fertility Center?
She not only listened to me, she listened to my husband too. She honored all of the information I came with from over the years and helped me sort through the relevancy.
Describe your experience with the nursing staff at Conceive Fertility Center.
The entire staff was rooting for me.
Describe your experience with Conceive Fertility Center.
There are none. They accept feedback well. This was important to me. I know what I like and what I don’t. They listened every time. I had a medication order set back and they understood and helped where they could.
10
Doctor
Tiffanny Jones
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceive Fertility Center
Irving
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 24 - 25
1 IVF
PCOS
Latinx
Black or African-American
5th of 5 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jones never made us feel like a number. She was always conscientious of our time, money as well as the struggles we had already been through...We have been trying to conceive for five years, we've seen several doctors and Dr. Jones was the most compassionate, caring and dedicated provider we have ever met. She took the time to hear us out, and on countless occasions she was there to laugh and cry with us. When I was ready to give up she reminded me that it was okay for me to be at that point because she would keep fighting for us, that I could break down because she would be there to hold me up. She was exactly what we needed. Dr. Jones is not only extremely caring and empathetic to her patients but she knows her stuff. She is extremely knowledgeable in her field and very thorough. On more than one occasion she has caught major diagnosis that other providers have missed. She always went above and beyond for us. Each visit she never rushed through, she always took her time with us and made sure we understood everything that was happening and why.
The nursing staff [at Dallas IVF] was just as excellent as the Provider. They were extremely compassionate, professional, and always available to answer my questions. The Ultrasound tech, front desk staff and financial consultant were also amazing. Overall the entire staff was exceptional...I was able to schedule monitoring appointments that were convenient for my schedule, and did not have to wait in lobby long...I have no complaints about this clinic or the staff. I feel very blessed that these great group of individuals were part of our journey. We plan on coming back to this clinic and provider when we are ready to transfer our other embryos.
How was your experience with Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
We have been trying to conceive for five years, we've seen several doctors and Dr. Jones was the most compassionate, caring and dedicated provider we have ever met. She took the time to hear us out, and on countless occasions she was there to laugh and cry with us. When I was ready to give up she reminded me that it was okay for me to be at that point because she would keep fighting for us, that I could break down because she would be there to hold me up. She was exactly what we needed. Dr. Jones is not only extremely caring and empathetic to her patients but she knows her stuff. She is extremely knowledgeable in her field and very thorough. On more than one occasion she has caught major diagnosis that other providers have missed. She always went above and beyond for us. Each visit she never rushed through, she always took her time with us and made sure we understood everything that was happening and why.
What's one piece of advice would you give a prospective patient of Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
Be ready to have a thorough workup, and weekly visits.
During treatment, were you treated like a number or a human with Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Jones never made us feel like a number. She was always conscientious of our time, money as well as the struggles we had already been through.
Describe the protocols Tiffanny Jones used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
We first were put on medications to regulate my cycle. However even with my cycle regulated through medication I did not ovulate. So the next step was medication that regulated my cycle and medication to cause me to ovulate with the use of Ovidrel (trigger shot) and timed timed intercourse. We did 3 cycles of this 2 with the use of Ovidrel (my choice). 2 of the cycles when Ovidrel was used it resulted in a pregnancy, however both times ended in Ectopic pregnancies due to a tubal factor. We then moved on to our first IVF cycle. We used my eggs, and my husbands sperm and transferred 1 PGS tested normal high quality embryo on September 11th 2019. Thankfully our first IVF transfer resulted in my current pregnancy.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
The nursing staff was just as excellent as the Provider. They were extremely compassionate, professional, and always available to answer my questions. The Ultrasound tech, front desk staff and financial consultant were also amazing. Overall the entire staff was exceptional.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
I have no complaints about this clinic or the staff. I feel very blessed that these great group of individuals were part of our journey. We plan on coming back to this clinic and provider when we are ready to transfer our other embryos.
Describe your experience with your monitoring appointments at Dallas IVF (Ivy Fertility Network clinic).
I was able to schedule monitoring appointments that were convenient for my schedule, and did not have to wait in lobby long.
Describe the costs associated with your care under Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic).
We were able to use our health insurance so the cost to us was reasonable. We did not pay more than 4k for everything from start (2018) to finish (2019) and once we met our out of pocket and deductible we did not have to pay anything else for the rest of the 2019 year.
Describe Tiffanny Jones's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
Dr. Jones was supportive of our decision whatever we decided to do, however she recommend a single embryo transfer due to my medical history and age (25). The reason for this was to lessen our chances of multiples, lower our chances of future complications and increase our chances of a healthy pregnancy and baby. We followed her recommendation and everything has worked out.
10
Doctor
Tiffanny Jones
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
McKinney
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 37
4 Fertility Medications
Diminished Ovarian Reserve
Endometriosis
Unexplained
Black or African-American
Income $50K - $99K
4th of 4 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Jones is well-versed in the various cares and just doesn't offer IVF when she can't figure out what may be causing your infertility. She is understanding of how expensive the procedure is and will gradually (and at your pace) increase your level of care. She is thorough and personable. Even though infertility can be filled with disappointments, I never fail to laugh or share in some joy while I am there. She adjusts my medication as needed. She will listen to every concern or question and makes sure you are aware of the risks before you move forward. I am glad that they brought her to this location and I have been so pleased with my experience thus far.
Dallas IVF McKinney has been great thus far. I am never kept waiting generally. I see my doctor each time I go. I have a pretty consistent experience each time. It is clean and very well organized. I never have any surprise bills and when I do have questions about finance they will answer thoroughly and will help me understand if a bill is ever different then my expectations.
How was your experience with Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Jones is well-versed in the various cares and just doesn't offer IVF when she can't figure out what may be causing your infertility. She is understanding of how expensive the procedure is and will gradually (and at your pace) increase your level of care. She is thorough and personable. Even though infertility can be filled with disappointments, I never fail to laugh or share in some joy while I am there. She adjusts my medication as needed. She will listen to every concern or question and makes sure you are aware of the risks before you move forward. I am glad that they brought her to this location and I have been so pleased with my experience thus far.
What's one piece of advice would you give a prospective patient of Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
Dr. Jones is a wealth of knowledge. I have no advice except to be open and ask as many questions as you need to move forward.
During treatment, were you treated like a number or a human with Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
I came to Dr. Jones after having two other consultations with other doctors. She asked me right away what was wrong since this was my 3rd consultation. The root was that I was being treated like a number by the others. One doctor at Fertility Specialists of Texas admired her new trash cans that had just been delivered WHILE she was performing a hysteroscopy on me. When I returned to that doctor she had notes in my chart that were not mine and almost accidentally scheduled me for surgery. Needless to say, by the time I got to Dr. Jones, she listened to me and offered me options of care that had never been presented to me that aligned with my need of comfort through this process.
Describe the protocols Tiffanny Jones used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
First three cycles we used a combo treatment of Clomid and Follistim. Dr. Jones was gauging how my body was responding to the meds and was doing her best to save as much money on my procedure as fertility treatment is all out of pocket for us. We have no male factor and it was the first time we were offered timed intercourse at home. My body responded well the first cycle, although small dose changes were made, my body would not produce more than one good follicle. So cycle 4 we switched to all injections. The medication cycle calendar was as follows: Cycle 1-2, clomid 75, Follistim 100-125 iu. Cycle 4: Follistim 150-250iu.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
Usually once I see Dr. Jones a nurse will sit with me. There are about three in rotation usually at the time of day that I go to the clinic. They all remember my name and ask me each time do I need assistance with my trigger shot and offer to do them for me if needed. If I have a question, they will offer the information or they will consult the doctor before they offer up their opinion. They are always timely and friendly.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
Dallas IVF McKinney has been great thus far. I am never kept waiting generally. I see my doctor each time I go. I have a pretty consistent experience each time. It is clean and very well organized. I never have any surprise bills and when I do have questions about finance they will answer thoroughly and will help me understand if a bill is ever different then my expectations.
Describe the costs associated with your care under Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic).
The only cost for care that I have had to spend has been for medications. Everything else was covered by my insurance. She was very careful to assist me in keeping my costs low. I believe that the sonogram and initial blood work outside of coverage was approximately $200.
10
Doctor
Tiffanny Jones
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
McKinney
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 42 - 43
Anovulation
Black or African-American
Income $100K - $199K
Business Executive
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Jones is simply outstanding. She is an excellent listener, and communicator. She answers your questions frankly, but with absolute compassion. You get a complete feeling that she wants to help, and throughly explains all available options.... She really spent time with me, and listening to all my concerns in regards to the changes I was feeling. As a result, my blood work confirmed what she thought in regards to my period irregularity and feeling a lack of wellness overall.
The clinics [Dallas IVF- McKinney] strength is the overall appearance of the facility. They are very organized, professional. The weakness I would say is scheduling between locations. Other than the scheduling I would have to say I have no complaints.... Be prepared to go through a full comprehensive work-up. Financially be prepared for the cost.... They are kind, and very professional.
How was your experience with Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
Dr Jones is simply outstanding. She is an excellent listener, and communicator. She answers your questions frankly, but with absolute compassion. You get a complete feeling that she wants to help, and throughly explains all available options.
What's one piece of advice would you give a prospective patient of Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
Be prepared to go through a full comprehensive work-up. Financially be prepared for the cost.
During treatment, were you treated like a number or a human with Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
She really spent time with me, and listening to all my concerns in regards to the changes I was feeling. As a result, my blood work confirmed what she thought in regards to my period irregularity and feeling a lack of wellness overall.
Describe the protocols Tiffanny Jones used in your cycles at Dallas IVF (Ivy Fertility Network clinic) and their degree of success.
I have not started a cycle. We are saving money to be able to start.
Describe your experience with the nursing staff at Dallas IVF (Ivy Fertility Network clinic).
They are kind, and very professional.
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
The clinics strength is the overall appearance of the facility. They are very organized, professional. The weakness I would say is scheduling between locations. Other than the scheduling I would have to say I have no complaints.
Describe the costs associated with your care under Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic).
As will all infertility care, expensive.
Describe Tiffanny Jones's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF (Ivy Fertility Network clinic).
I have no comments.
10
Doctor
Tiffanny Jones
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
McKinney
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 32
1 Fertility Medications
PCOS
Tubal Blockage
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I will definitely miss seeing Dr. Jones on a regular basis...After being told my whole life that I would have difficulty having children, my doctor referred me to Dallas IVF. My husband and I met with Dr. Jones and we couldn't have felt more comfortable with our decision to see her. We had a whirlwind of a time from procedures to miscarriages, but all of it was worth it when we saw two little heartbeats in our sonogram a couple of weeks ago
This office [Dallas IVF] is full of compassionate people willing to do anything to help their patients. I can't imagine how difficult it is to be in this line of work and they all do it so gracefully. I would 100% recommend them to any and all patients needing fertility treatment. There level of care is unmatched. I will be forever grateful for the time and effort everyone in that office put into our care, from the front desk to our doctor...You are in good hands!
How was your experience with Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
After being told my whole life that I would have difficulty having children, my doctor referred me to Dallas IVF. My husband and I met with Dr. Jones and we couldn't have felt more comfortable with our decision to see her. We had a whirlwind of a time from procedures to miscarriages, but all of it was worth it when we saw two little heartbeats in our sonogram a couple of weeks ago. Dr. Jones helped up make our dream come true and was honestly so supportive and such a positive light throughout the process. I will definitely miss seeing Dr. Jones on a regular basis, but hope she can change the lives of others in the positive way she was able to change ours.
What's one piece of advice would you give a prospective patient of Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic)?
You are in good hands!
Describe your experience with Dallas IVF (Ivy Fertility Network clinic).
This office is full of compassionate people willing to do anything to help their patients. I can't imagine how difficult it is to be in this line of work and they all do it so gracefully. I would 100% recommend them to any and all patients needing fertility treatment. There level of care is unmatched. I will be forever grateful for the time and effort everyone in that office put into our care, from the front desk to our doctor.
Describe the costs associated with your care under Tiffanny Jones at Dallas IVF (Ivy Fertility Network clinic).
Our most costly procedure was one around 3,000. I was fortunate enough to have my insurance cover most of my treatments.
10
Doctor
Tiffanny Jones
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas IVF (Ivy Fertility Network clinic)
McKinney
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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