Rated 9.5
Strongly recommend: 91%Neutral: 6%Don't recommend: 3%9.5
91% strongly recommend
30 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.9
8.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Loyola U.
Residency
U. of North Carolina
Fellowship
U. of North Carolina

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Ursula Balthazar works in 1 office at

Aspire Fertility (formerly RMA of Texas)
Rated 9.3
Strongly recommend: 84%Neutral: 11%Don't recommend: 5%9.3

Explore Clinic
San Antonio - Stone Oak
19296 Stone Oak Pkwy
San Antonio, TX 78258

30 patient reviews

2016 - 2018, Successful
NPS
10
NPS
10
Age 36 - 38
2 IVF
Endometriosis
Poor Egg Quality
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Balthazar made going through the most difficult thing, bearable. She was very nurturing, knowledgeable, and genuinely cares for her patients. She got excited with every good news we got and followed me through the pregnancy and after. She was so warm to me and my family. She was very prepared at every visit. She is not only the best fertility doctor, but the best doctor I’ve ever had.... She takes lots of time to make you feel comfortable
The billing department [RMA of Texas] takes too long to get back with you. Sometimes they don’t answer the phone. Just keep calling. They have recently expanded their hours, which is nice. They offer acupuncture there as well.... May was always great to work with. She would be able to reach the doctor with questions I had very quickly. She was very kind and warm.... First retrieval was $25k Second retrieval was $12,500
How was your experience with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Dr. Balthazar made going through the most difficult thing, bearable. She was very nurturing, knowledgeable, and genuinely cares for her patients. She got excited with every good news we got and followed me through the pregnancy and after. She was so warm to me and my family. She was very prepared at every visit. She is not only the best fertility doctor, but the best doctor I’ve ever had.
What's one piece of advice would you give a prospective patient of Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Give her a chance. Everyone I know who has seen her has gotten pregnant, even a girl who was told she needs a hysterectomy by another doctor.
During treatment, were you treated like a number or a human with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
She takes lots of time to make you feel comfortable, to know your individual care, and she is very warm. She went out of her way many times in the process.
Describe the protocols Ursula Balthazar used in your cycles at Aspire Fertility (formerly RMA of Texas) and their degree of success.
I cannot remember
Describe your experience with your nurse at Aspire Fertility (formerly RMA of Texas). (Assigned nurse: Amy)
May was always great to work with. She would be able to reach the doctor with questions I had very quickly. She was very kind and warm.
Describe your experience with Aspire Fertility (formerly RMA of Texas).
The billing department takes too long to get back with you. Sometimes they don’t answer the phone. Just keep calling. They have recently expanded their hours, which is nice. They offer acupuncture there as well.
Describe the costs associated with your care under Ursula Balthazar at Aspire Fertility (formerly RMA of Texas).
First retrieval was $25k Second retrieval was $12,500
Describe Ursula Balthazar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility (formerly RMA of Texas).
She chose one because I was pre-diabetic and it is easier to regulate one placenta versus two
10
Doctor
Ursula Balthazar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility (formerly RMA of Texas)
San Antonio - Stone Oak
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
NPS
8
NPS
8
Age 33 - 36
3 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Poor Egg Quality
Uterine Fibroids
Unexplained
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Unsuccessful
The Doctor [Dr. Ursula Balthazar] picked up on my reactions/questions and really got to know me...She is very positive, kind person. She knows how to sell her product and convince you it is the right thing. She is very accessible. Once she was on vacation and she emailed me back. She will sit down with you and explain for as long as you need it....Progesterone levels was an issue with me. with IUI it was vaginal pink pills with IVF it started to be progesterone shots and after looking at the levels we switched to a vaginal white pill twice a day. Now with the second IVF it will be the same white pills 3 times a day
[RMA of Texas - SA Stone Oak] nice, clean place. they have an acupuncturist at the office. the office is very busy. [Nurse] Amy has been available through text message at any time of the day. She doesn't always respond quickly but it is very convenient since they don't answer the phones...There was a charge everything i went in except for when we purchased the IVF package we paid upfront...The Doctor [Dr. Ursula Balthazar] picked up on my reactions/questions and really got to know me
How was your experience with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
She is very positive, kind person. She knows how to sell her product and convince you it is the right thing. She is very accessible. Once she was on vacation and she emailed me back. She will sit down with you and explain for as long as you need it.
What's one piece of advice would you give a prospective patient of Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Even though it seems like she is going to get you a baby she is not God
During treatment, were you treated like a number or a human with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
The Doctor picked up on my reactions/questions and really got to know me
Describe the protocols Ursula Balthazar used in your cycles at Aspire Fertility (formerly RMA of Texas) and their degree of success.
Birth control during the IVF process. Progesterone levels was an issue with me. with IUI it was vaginal pink pills with IVF it started to be progesterone shots and after looking at the levels we switched to a vaginal white pill twice a day. Now with the second IVF it will be the same white pills 3 times a day
Describe your experience with your nurse at Aspire Fertility (formerly RMA of Texas). (Assigned nurse: Lisa and Amy)
Amy has been available through text message at any time of the day. She doesn't always respond quickly but it is very convenient since they don't answer the phones
Describe your experience with Aspire Fertility (formerly RMA of Texas).
nice, clean place. they have an acupuncturist at the office. the office is very busy
Describe the costs associated with your care under Ursula Balthazar at Aspire Fertility (formerly RMA of Texas).
There was a charge everything i went in except for when we purchased the IVF package we paid upfront
Describe Ursula Balthazar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility (formerly RMA of Texas).
She was happy to transfer 2 embryos one being perfect and the other being not fully ready but with 2 good day 3 frozen embryos she wants to only transfer 1 and 2 really wasnt an option
8
Doctor
Ursula Balthazar
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
Aspire Fertility (formerly RMA of Texas)
San Antonio - Stone Oak
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 28 - 30
Tubal Blockage
European
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Balthazar is very direct and positive. She explains the reason behind everything, and assured you that you will do treatments on your time. She is incredibly knowledgeable. She listens to you and gives you options.... I had many tests done my first few appointments. I had the tube test, in which she found out my right tube was completely blocked. Following that test, I had my right tube removed under her care. Since then, I've had tests done to check my egg reserve and my genetics.
[Aspire of Texas'] Weakness: Getting an initial appointment is the hardest part. I was constantly on hold and calling repeatedly to get an appointment. Strengths: The facility is very clean. There is not a huge staff, and they are loyal, so you will he dealing with the same nurse for each visit.... Each visit with tests and blood work was around $300. My surgery was around $1500.
How was your experience with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Dr. Balthazar is very direct and positive. She explains the reason behind everything, and assured you that you will do treatments on your time. She is incredibly knowledgeable. She listens to you and gives you options.
What's one piece of advice would you give a prospective patient of Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Dr. Balthazar listens to your concerns and will help you, even if she doesn't believe it's best.
During treatment, were you treated like a number or a human with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Dr. Balthazar listened to my concerns and did not try to push me into anything. She presented us with options, and said we will look at these when you're ready.
Describe the protocols Ursula Balthazar used in your cycles at Aspire Fertility (formerly RMA of Texas) and their degree of success.
I had many tests done my first few appointments. I had the tube test, in which she found out my right tube was completely blocked. Following that test, I had my right tube removed under her care. Since then, I've had tests done to check my egg reserve and my genetics.
Describe your experience with the nursing staff at Aspire Fertility (formerly RMA of Texas).
The nursing staff respects Dr. Balthazar, and listens to her orders.
Describe your experience with Aspire Fertility (formerly RMA of Texas).
Weakness: Getting an initial appointment is the hardest part. I was constantly on hold and calling repeatedly to get an appointment. Strengths: The facility is very clean. There is not a huge staff, and they are loyal, so you will he dealing with the same nurse for each visit.
Describe the costs associated with your care under Ursula Balthazar at Aspire Fertility (formerly RMA of Texas).
Each visit with tests and blood work was around $300. My surgery was around $1500.
What specific things went wrong at Aspire Fertility (formerly RMA of Texas)?
  • Failed to call with results
Describe the specific things that went wrong at Aspire Fertility (formerly RMA of Texas).
Once you schedule an appointment or procedure, it is up to you to call and check in, follow up, or check results.
10
Doctor
Ursula Balthazar
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Aspire Fertility (formerly RMA of Texas)
San Antonio - Stone Oak
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2023, Successful
NPS
10
NPS
10
Age 38 - 42
1 Embryo Freezing
European
Income $100K - $199K
Engineer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Balthazar was the most positive and kind doctor I have ever had. She has a way of making you feel like everything is going to be good. She is very knowledgeable on current patient trends and treatments and ensures the plan she puts together is perfect for you...very caring and compassionate. She put lots of time and thought into my particular treatment to ensure we were successful. She understood that not every patient is the same.
They [Aspire Fertility] were all very nice. The best way to reach anyone is through your portal they respond quickly to most all messages. Your appt time is really your appt time you won't have to wait forever to be seen...Dr. Balthazar was the most positive and kind doctor I have ever had. She has a way of making you feel like everything is going to be good. She is very knowledgeable on current patient trends and treatments and ensures the plan she puts together is perfect for you.
How was your experience with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Dr. Balthazar was the most positive and kind doctor I have ever had. She has a way of making you feel like everything is going to be good. She is very knowledgeable on current patient trends and treatments and ensures the plan she puts together is perfect for you.
What's one piece of advice would you give a prospective patient of Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Trust her she is as invested in your journey as you are!
During treatment, were you treated like a number or a human with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Dr Balthazar is very caring and compassionate. She put lots of time and thought into my particular treatment to ensure we were successful. She understood that not every patient is the same.
Describe your experience with Aspire Fertility (formerly RMA of Texas).
They were all very nice. The best way to reach anyone is through your portal they respond quickly to most all messages. Your appt time is really your appt time you won't have to wait forever to be seen.
Describe the costs associated with your care under Ursula Balthazar at Aspire Fertility (formerly RMA of Texas).
30k
10
Doctor
Ursula Balthazar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility (formerly RMA of Texas)
San Antonio - Stone Oak
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Balthazar is exactly the type of person you want to see when you're at your most vulnerable. She is kind & compassionate, yet direct and honest. I always felt that I was in the best of hands under her care. After having probably the worst year of my life prior to seeing her, I immediately felt that I was in the right place within minutes of speaking to her. Every single visit was comprehensive, and responsiveness even on the weekends was above and beyond.
[Aspire Fertility is] Organized, clean and modern office. Plenty of waiting space, the clinical rooms are well sized, and the office is easy to access & find. Every single person in the clinic from front desk to the nurses & physicians are kind, sensitive and honestly a joy to be around...Despite having an incredible busy clinic, I always felt that I had Dr. Balthazar's undivided attention. I was never rushed or dismissed, and every question was addressed with compassion and urgency.
How was your experience with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Dr. Balthazar is exactly the type of person you want to see when you're at your most vulnerable. She is kind & compassionate, yet direct and honest. I always felt that I was in the best of hands under her care. After having probably the worst year of my life prior to seeing her, I immediately felt that I was in the right place within minutes of speaking to her. Every single visit was comprehensive, and responsiveness even on the weekends was above and beyond.
What's one piece of advice would you give a prospective patient of Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Trust her & trust the process.
During treatment, were you treated like a number or a human with Ursula Balthazar at Aspire Fertility (formerly RMA of Texas)?
Despite having an incredible busy clinic, I always felt that I had Dr. Balthazar's undivided attention. I was never rushed or dismissed, and every question was addressed with compassion and urgency.
Describe the protocols Ursula Balthazar used in your cycles at Aspire Fertility (formerly RMA of Texas) and their degree of success.
Genetic testing, blood work, saline US. Everything was pretty normal. Started various supplements per her recommendation & made a few lifestyle changes.
Describe your experience with the nursing staff at Aspire Fertility (formerly RMA of Texas).
All of the nurses are kind, knowledgeable, attentive and responsive.
Describe your experience with Aspire Fertility (formerly RMA of Texas).
Organized, clean and modern office. Plenty of waiting space, the clinical rooms are well sized, and the office is easy to access & find. Every single person in the clinic from front desk to the nurses & physicians are kind, sensitive and honestly a joy to be around.
Describe the costs associated with your care under Ursula Balthazar at Aspire Fertility (formerly RMA of Texas).
Labs were covered but physician visits/ultrasounds were not. I believe there was a self pay discount.
10
Doctor
Ursula Balthazar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility (formerly RMA of Texas)
San Antonio - Stone Oak
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5