Dr. Vitek is very gentle and calming. It always seemed that when she was talking to me, I was the only thing that mattered and you wouldn't feel like she had another patient to rush off to. She explained things very well, gave reading material, and explained alternative options. I never felt anxious when seeing or talking to her...Our first cycle for IUI, we started with a low dose of Letrozole. After a full course, my tests were not showing much progress so she up-ed the dosage and took another course which improved my response.
I think the best thing about the [Strong Fertility Center] clinic was their hours. I have never been to another clinic so I can't compare, but I felt due to their hours it was very accommodating for me to come in for treatment (early before work). The front staff was always nice on the phone when calling...Our insurance did not cover IVF, and we paid $6500 out of pocket to the clinic for that. Plus costs for drugs to the pharmacy. I also had to pay for any blood work outside of the $6500.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek is very gentle and calming. It always seemed that when she was talking to me, I was the only thing that mattered and you wouldn't feel like she had another patient to rush off to. She explained things very well, gave reading material, and explained alternative options. I never felt anxious when seeing or talking to her.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
I would definitely recommend seeing Dr. Vitek!
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
I felt like a human when going to this clinic with everyone I interacted with. One reason we were there was due to my husband's health concerns, and I went to most appointments without him, but DR. Vitek and nurses always asked how he was doing and how I was doing.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
Our first cycle for IUI, we started with a low dose of Letrozole. After a full course, my tests were not showing much progress so she up-ed the dosage and took another course which improved my response. The 2nd round, that same dosage did not seem to work well, so up-ed the dosage again that round. She always explained possible risks (ex: multiples) and possible side effects. The 3-6 cycles, the higher dosage of Letrozole worked and I felt like I knew what to expect each cycle. Even though the drugs worked on my body, all result were negative (due to male factor).
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
All the nurses, PAs and NPs were very nice and caring. I felt very safe and comfortable in their hands. One of the PAs did most of my ultrasounds and I looked forward to seeing here. I had 4 different nurses do my 6 IUIs, and even though they were NOT pleasant, I always felt safe. I felt like I could call or send a message and get a quick and complete response.
Describe your experience with Strong Fertility Center (U of Rochester).
I think the best thing about the clinic was their hours. I have never been to another clinic so I can't compare, but I felt due to their hours it was very accommodating for me to come in for treatment (early before work). The front staff was always nice on the phone when calling.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
All treatment related to IUI was billed to my insurance. The co-pays were very high due to our insurance, but not the clinics fault. Our insurance did not cover IVF, and we paid $6500 out of pocket to the clinic for that. Plus costs for drugs to the pharmacy. I also had to pay for any blood work outside of the $6500. I felt that was less than some of the research I've done.
Describe Wendy Vitek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Strong Fertility Center (U of Rochester).
She presented scientific studies and data for reasoning on why single embryo was done.
Dr. Vitek was excellent from the moment I met her...She was incredibly kind, knowledgeable and compassionate. When I lost my son at 21 weeks pregnant to incompetent cervix Dr. Vitek called me and met with me in person to talk through everything and put me in touch with a counselor to make sure I was mentally and emotionally coping...was very kind and I never felt like I was just a number to her or to any of the staff at U of R. All of the nurses and Dr. Vitek would address me by name every time I had an office visit, phone call, or email response.
Each follicle ultrasound cost $40, each IUI cost $200, and trigger shots were $100. I don't know the exact amount we spent but it was probably close to $3,000 [at Strong Fertility Center]... There are at least 5 doctors who you may see when using Strong Fertility, but you will have a primary doctor who is "your doctor." The strength of this office is there is always a doctor available if you need to speak to someone.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek was excellent from the moment I met her in October 2017. She was incredibly kind, knowledgeable and compassionate. When I lost my son at 21 weeks pregnant to incompetent cervix Dr. Vitek called me and met with me in person to talk through everything and put me in touch with a counselor to make sure I was mentally and emotionally coping.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Ask questions, it doesn't matter if you ask a nurse or Dr. Vitek any of the staff will do their best to answer your questions.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek was very kind and I never felt like I was just a number to her or to any of the staff at U of R. All of the nurses and Dr. Vitek would address me by name every time I had an office visit, phone call, or email response.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
I started my first cycle with Dr. Vitek in October 2017. She diagnosed me with PCOS and we decided to use letrozole for treatment. I started on 5mg and when my follicles were not growing she upped the dosage to 7.5mg. We did Ovidrel trigger shot after some follicle growth in October with timed intercourse. In November we did 7.5mg of letrozole cycle days 3-7, the trigger shot after I had a mature follicle, and timed intercourse. In December we did 7.5mg of letrozole cycle days 3-7 again, then on Christmas Eve on cycle day 17 I was ovulating on my own so we did an IUI that day becuase it was a Saturday and when I got home we did the trigger shot just to give an extra boost. On January 8th I found out after my end of cycle blood pregnancy test that I was pregnant. I was due with my son September 14th, 2018. Unfortunately on May 8th I went into preterm labor due to an incompetent cervix at 21 weeks 3 days gestation and my son did not survive. My period returned and we started letrozole again, our cycle in June 2018 we started with 5mg of letrozole and after no follicle growth moved up to 7.5mg of letrozole. I had an 18mm follicle and we did an IUI with trigger shot. I had an extended cycle and our next round was in August. We did 7.5mg of letrozole cycle days 4-8 and with a mature follicle on the left did the trigger shot and IUI. Both IUI's post the loss of our son were unsuccessful.
Describe your experience with your nurse at Strong Fertility Center (U of Rochester). (Assigned nurse: Adrienne )
The nurse i originally did all communication with was Adrienne and she was wonderful. I spoke with Adrienne multiple times from October 2017-January 2018. She was helpful, responsive, and caring. In May 2018 I was reached out to by multiple nurses and did not have the same experience as I did with Adrienne, most were nice but there we a few who were cold when speaking to and showed little caring about anything they called about. Overall the nursing staff is good, but there are some who could be more compassionate.
Describe your experience with Strong Fertility Center (U of Rochester).
Strong Fertility is part of University of Rochester and they partner with regular OB/GYN offices throughout upstate NY and see a lot of people. There are at least 5 doctors who you may see when using Strong Fertility, but you will have a primary doctor who is "your doctor." The strength of this office is there is always a doctor available if you need to speak to someone. The one weakness my husband didn't like about the office is the sperm donation room is not sound proof so bring headphones if your husband has to give a sample during a weekday so he doesn't hear everyone in the hallway while he's trying to provide a quality sample for procedures. Overall the staff at Strong will make you feel welcome and comfortable with every visit.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
Each follicle ultrasound cost $40, each IUI cost $200, and trigger shots were $100. I don't know the exact amount we spent but it was probably close to $3,000.
Dr. Vitek seemed sort of changeable. Sometimes warm and caring and other times more short and focused on the matter at hand. Regardless, I appreciated her matter-of-fact nature. I did not see her very much, which I think is common. She was pretty available though when I wanted to get in for an appointment. She had interest in turning over every stone in my case which I appreciated... She was friendly and I felt like she was genuine and did not show false emotion which is a big bonus to me.
I liked the nursing staff here [Strong Fertility Center]. They didn't always communicate the best, but that seems sadly endemic in fertility care for some reason which is honestly quite hard to understand. For example they once sent me a message with another patient's info which I've never had happen. But they were all warm and caring and good phlebotomists which is important! They seemed to have a routine and flow which I understand you have to with so many patients.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
I liked overall how Dr. Vitek was sort of casual and matter-of-fact. She was friendly and I felt like she was genuine and did not show false emotion which is a big bonus to me. She seemed very knowledgeable and interested in the subject. I sometimes did not have a very clear sense of the next step which was stressful at times. My expectations for a doctor in this setting are pretty high which is difficult when you have so many patients and it's a very emotional topic.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Take good notes and make sure to ask when you have a question or need an appointment.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek seemed sort of changeable. Sometimes warm and caring and other times more short and focused on the matter at hand. Regardless, I appreciated her matter-of-fact nature. I did not see her very much, which I think is common. She was pretty available though when I wanted to get in for an appointment. She had interest in turning over every stone in my case which I appreciated.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
I liked the nursing staff here. They didn't always communicate the best, but that seems sadly endemic in fertility care for some reason which is honestly quite hard to understand. For example they once sent me a message with another patient's info which I've never had happen. But they were all warm and caring and good phlebotomists which is important! They seemed to have a routine and flow which I understand you have to with so many patients.
Describe your experience with Strong Fertility Center (U of Rochester).
I did not feel I had a good experience with the nurse practitioners here. I saw them most often. Bedside manner is important to me and when discussing my results their bedside manner was somewhat cold and/or not genuine. I imagine they are more friendly if you get good news from them. On the other hand I understand because it's a very stressful field and it's hard to give bad news. But, when you get bad news you need more support and not less. They were the most stressful component.
What specific things went wrong at Strong Fertility Center (U of Rochester)?
Lost paperwork
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Strong Fertility Center (U of Rochester).
Keep in mind I'm a patient who wants a lot of info but there were some key things that were not explained, and I had to ask.
Dr. Vitek stated they will so single embryo transfer for the first two cycles. If unsuccessful, then we can consider multiple embryo transfer. She explained the rationale and we agreed...She was easy to chat with, and was open to our decision to pursue IVF instead of continuing with IUI. She took her time and explained everything, answered all our questions and didn't appear rushed at all.
The nurses [at Strong Fertility Center] were quick to call back when I had called with questions. During the retrevial and transfer procedures they were very educated, able to answer any questions and were nice and supportive...Rough estimate of fertility workup, 2 IUIs and one round of IVF were $6500, so far...The wait to get in for initial consultation was several months
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek was wonderful from the start. She was easy to chat with, and was open to our decision to pursue IVF instead of continuing with IUI. She took her time and explained everything, answered all our questions and didn't appear rushed at all.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek is a wonderful doctor who shows compassion.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Took time to explain everything in detail. She answered all of our questions, and even called several days after our negative pregnancy test to check up on us.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
We stimulated with Gonal F and Menopur, added in Cetrotide. Went for monitoring ultrasounds every 2 or 3 days. Triggered with HCG and got 15 embryos at retrieval.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
The nurses were quick to call back when I had called with questions. During the retrevial and transfer procedures they were very educated, able to answer any questions and were nice and supportive.
Describe your experience with Strong Fertility Center (U of Rochester).
The wait to get in for initial consultation was several months. This on top of a long journey already to conceive was frustrating. Once we got in things moved along pretty well, it initially is just a slow process because testing has to get done at certain parts of your cycle. When we decided we were ready to move on to IVF after several IUIs they were very quick to get things in motion and communicate every step of the way.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
Rough estimate of fertility workup, 2 IUIs and one round of IVF were $6500, so far.
Describe Wendy Vitek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Strong Fertility Center (U of Rochester).
When we asked about how many embryos they transfer at once Dr. Vitek stated they will so single embryo transfer for the first two cycles. If unsuccessful, then we can consider multiple embryo transfer. She explained the rationale and we agreed.
Dr. Vitek is very hard to get a hold of, and even in our last meeting, she said "I'm sorry that my availability impacted your care." She also said that my use of MyChart was driving the staff crazy and making it hard for them to be on my team, but no one was calling me back. She also blamed a lot of the issues we were having on my anxiety... She suggested that I have a saline ultrasound which showed nothing
Currently, I feel like a number at this clinic [Strong Fertility Center]. They don't like too many questions, and are hard to get a hold of, so I tend to have to MyChart, but then I was told they don't like this either, so I guess we're just supposed to accept whatever is told without questioning....I've had drugs not called in and very often the clinic forgot that I have insurance and would call the medications into the wrong place.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek is very hard to get a hold of, and even in our last meeting, she said "I'm sorry that my availability impacted your care." She also said that my use of MyChart was driving the staff crazy and making it hard for them to be on my team, but no one was calling me back. She also blamed a lot of the issues we were having on my anxiety, which I never experienced with my other doctor. Overall, I feel like maybe she would be best behind the scenes, and not taking on direct patients, just doing research
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
She is too busy to take you on as a patient, but you won't be told that until after a failed cycle when you have barely been able to get a hold of her the whole time.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek made it very clear that she is in research and clinic, so only 1/2 of her time is meant to be with the clinic. It was very difficult to get a hold of her.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
She suggested that I have a saline ultrasound which showed nothing (but I still 100% agree with this, as if there was something going on, we would have caught it), then she had me do a "natural cycle" that included 5ish days of gonal and then ovidrel and pio shots. I really wish that, after 2 failed transfers, that she would have said that I needed to have an ERA, she only mentioned it in passing in our discussion.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
The nurses seem to most often call at the end of the day (I know that this is because they are busy, but maybe the clinic should look at staffing for this), if you miss a call, you're forced to respond via MyChart.
Describe your experience with Strong Fertility Center (U of Rochester).
Currently, I feel like a number at this clinic. They don't like too many questions, and are hard to get a hold of, so I tend to have to MyChart, but then I was told they don't like this either, so I guess we're just supposed to accept whatever is told without questioning.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
Insurance covers some and I still have not seen all of my bills, so I cannot accurately assess this.
Describe Wendy Vitek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Strong Fertility Center (U of Rochester).
I wish she had said we needed to do an ERA before transferring 2 more embryos after two failed singleton attempts.
What specific things went wrong at Strong Fertility Center (U of Rochester)?
Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to call with results
Failed to order appropriate test
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Strong Fertility Center (U of Rochester).
I've had drugs not called in and very often the clinic forgot that I have insurance and would call the medications into the wrong place.
Dr. Vitek is very forthcoming about processes, options, and potential outcomes. She is also kind and easy to talk to. On multiple occasions she's altered my protocol to make me more comfortable or to make the process easier for me, which I greatly appreciated....she's always excited to explain things--even pulling up diagrams and pictures on the computer to illustrate different concepts. I've never felt rushed while talking to her, and she also always includes my husband in discussions
Like many clinics, the wait time to get seen initially [at Strong Fertility] can be pretty long. I waited 3-4 months for an appointment...Once I was in, though, everything was much easier and faster. They have options for communicating online or by phone, which works really well for me in terms of coordinating medication ordering during the weekdays. The staff often knows who I am and greets me, which is nice.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek is super knowledgeable. I'm someone who likes to know about the research and the purpose behind every medication and procedure, and she's always excited to explain things--even pulling up diagrams and pictures on the computer to illustrate different concepts. I've never felt rushed while talking to her, and she also always includes my husband in discussions and checks in with him about questions and concerns.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Like with any doctor, come prepared with questions and write down her answers. Sometimes we would talk through a few different possible options, so reviewing the plan at the end of any appointment was really helpful for me.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek is very forthcoming about processes, options, and potential outcomes. She is also kind and easy to talk to. On multiple occasions she's altered my protocol to make me more comfortable or to make the process easier for me, which I greatly appreciated. I wasn't just a number that was taking medications, I was a human who needed to be able to live life while going through the treatment.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
Because of my diminished ovarian reserve, we went right to combining clomid and injectables. Unfortunately, my first IUI was cancelled because my LH surged too early. Once we knew that I'd ovulate really easily, though, Dr. Vitek was vigilant in making sure my estrogen and LH were monitored closely and that I started an antagonist early. We used that same protocol for a few cycles, but switched to letrozole as my lining didn't develop very nicely and I ended up with a few cysts after one or two cycles. Then I asked to try injectables only, which we did with Follistim, and then I asked to try Gonal F, as I knew women in another clinic often used and thought it was worth trying. I had a much better response to Gonal, and after about 5 or 6 IUIs I was thinking of IVF and asked Dr. Vitek if I could try Menopur to see what my reaction would be. I had my best cycle with Gonal & Menopur (300/150) and got a record of 4 follicles. Unfortunately, we weren't financially ready for IVF, so we just did IUI and got a negative. Once we had done about 8-9 months of IUI, it was nearing the end of the year and we switched insurance in the new year that would give us IVF coverage. We started with pretty much the same protocol as my IUI but my ovaries didn't respond, which was a surprise. We took a much more aggressive approach, in the second try, and Dr. Vitek strongly suggested a duostim, which she said had been successful with other 'poor responders'. She shared some research articles that went over the protocol. I primed with birth control and testosterone gel, and then went into using stim meds along with a steroid, dexamethasone. My first retrieval we got 3 eggs and 2 fertilized, and at my second retrieval we got 2 eggs and 1 fertilized. I went right into another stim as I had recovered quickly from the first two retrievals, but we tried a 'mini stim' with letrozole and then Gonal, but even though I grew two follicles, one wasn't mature and the other didn't fertilize. I kept going on the duostim, but had a large lead follicle and some smaller ones that didn't have time to catch up, and the one retrieved wasn't mature. I took a few cycles off and tried a transfer cycle which got cancelled because I ovulated through the Estrace. Now we are trying a more natural transfer cycle but with stim meds and an antagonist. I should transfer within 10 days!
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
Overall, I like the nursing staff very much. Especially in person, they are caring and competent. The only times I have had any communication difficulties was over the phone when the nurse was communicating something that I needed more specifics on, such as when a cycle was cancelled, or information about whether retrieved eggs fertilized.
Describe your experience with Strong Fertility Center (U of Rochester).
Like many clinics, the wait time to get seen initially can be pretty long. I waited 3-4 months for an appointment, and was seen by another dr and started some of my initial testing in the meantime, which helped me get started right away when I did get seen. Once I was in, though, everything was much easier and faster. They have options for communicating online or by phone, which works really well for me in terms of coordinating medication ordering during the weekdays. The staff often knows who I am and greets me, which is nice. They are super efficient, which was a little jolting when I was new, as they move quickly and sometimes assume you know where to go or what to do, so I'd recommend being really clear that it's your first appointment or asking what you should do (for example, at my first baseline appointment I didn't know they'd be doing a vaginal ultrasound and needed to get undressed--I think I assumed it would be the tummy kind since I had my period. The nurse just walked me in and said the PA would be in shortly, and when she came in she had to explain). But once I was doing a few cycles I really appreciated how efficient they were because my appointments went quickly, for the most part.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
I'm very lucky to have good insurance. My main costs were copays ($40) and then medications (~75/cycle). I switched over to another insurance that covers all my fertility treatment costs (the Empire Plan--work for NYS!), and the medication was covered separately, so I still had that cost. From my understanding, the costs are similar to other fertility clinics, and they do publish them on their website, which is helpful.
Describe Wendy Vitek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Strong Fertility Center (U of Rochester).
Because I will be transferring 3 day embryos, my doctor recommended transfering 2. She said we could go either way but did say our success rate goes up with 2.
Wendy [Dr. Vitek] was not present often She did not perform procedures She did not get back to me with answers to questions I may have had. Nursing staff did a better job. Wendy did not seem to care whether I had a positive result or not She did not talk to me about anything or health plans or anything.... In the course of the couple years I was her patient I may have saw her a handful of times
The nursing staff [at Strong Fertility Center] is okay: no one goes above or beyond for you at this office. You are just a number here.... I advice another office. The team here does not seem to take patients seriously. The team was quick to cut ties when I mentioned getting a second opinion. I poured my heart and soul into this office believing in my heart the individuals here could help me. Instead I felt alienated and discriminated against. felt utterly unimportant
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Wendy was not present often
She did not perform procedures
She did not get back to me with answers to questions I may have had. Nursing staff did a better job.
Wendy did not seem to care whether I had a positive result or not
She did not talk to me about anything or health plans or anything.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Seek out a different doctor
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
I barely saw Wendy, someone else and her bedside manner was not great when I did see her. In the course of the couple years I was her patient I may have saw her a handful of times
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
Clomid 50mg Day 5-9
One ovidrel injection
Iui
Negative
50mg clomid
One ovidrel injection
Iui
Negative
100mg clomid
One ovidrel injection
No pregnancy
No pregnancy.
Never received diagnosis of PCOS until switching doctors office.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
The nursing staff is okay: no one goes above or beyond for you at this office. You are just a number here.
Describe your experience with Strong Fertility Center (U of Rochester).
I advice another office. The team here does not seem to take patients seriously. The team was quick to cut ties when I mentioned getting a second opinion. I poured my heart and soul into this office believing in my heart the individuals here could help me. Instead I felt alienated and discriminated against. felt utterly unimportant
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
The office drained my hra account and I still paid out of pocket. They also refused the completion of my 4th cycle half way through (Because they said my insurance had no Coverage for me.. after 3 precious cycles- because I am in a same sex marriage) I was forced to stop and still charged for the monitoring.
I also was diagnosed with infertility and recurrent pregnancy loss years before marrying my wife.
What specific things went wrong at Strong Fertility Center (U of Rochester)?
Lost paperwork
Lost appointments
Failed to call with results
Provided conflicting information
Canceled a cycle due to clinic error
Describe the specific things that went wrong at Strong Fertility Center (U of Rochester).
Everything about this clinic was wrong. My first time going there, they didn’t know I was there for an IUI.
My second time - (second IUI) the woman who did it.. told me my cervix was hiding and she has to “coax it out” and took the “ hook”tool and pulled at my cervix because she couldn’t find it...
I have since asked other doctors and .. my cerfix is fine!!! How embarrassing
When I met with Dr. Vitek she had a great, warm bedside manner. She listened to me when I explained my case - that I wanted to be a single mother by choice... Based on that information, which included a very low AMH and a higher than normal FSH, and my stated desire to use some kind of fertility drugs to help the process, she suggested using Gonal F with follicle monitoring via ultrasound.... After the IUI was performed, I used Crinone progesterone gel to assist with the possible pregnancy.
I have really liked all the staff at the office.... Debra Werzinger is the PA who I saw the most, especially for the ultrasound monitoring and she is terrific. Very warm and carefully explained everything I wanted to know and even things I didn't ask about.... My IUIs were done by a nurse and a physician (on the weekend, a physician does them) and they were both very knowledgable, relaxed, and took me through the process by explaining everything that was happening.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
I honestly didn't find any weaknesses, but I also only met with her once. Though she did reassure me during that appointment that even if I didn't see her during visits, she was behind the scenes managing my care and making decisions. And so far that has been true. NPs that I have seen and asked questions of have relayed information from her regularly. I certainly feel comfortable that if I wanted to meet with her again, she would be fine with that. In fact, if I'm not pregnant after my current cycle, we will meet again and decide on next steps.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Make Dr. Vitek aware of your concerns or apprehensions about the process. If you need any accommodations made, let her know. In my experience, all of my concerns were addressed and if I needed assistance with anything, it was provided. She was happy to answer questions, even when I felt like they might be silly. She was more than willing to be very detailed in her answers, which I really appreciated.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
When I met with Dr. Vitek she had a great, warm bedside manner. She listened to me when I explained my case - that I wanted to be a single mother by choice - and had a plan ready that we could use to move forward. She had clearly already done her research on my referral and even had a report from my appt with a high risk OB that detailed treatment suggestions while trying to conceive and if I did get pregnant, which she shared with me. I wanted a more aggressive plan than my OB had given me (not the high-risk one, the regular one) and she was on board with sensible solutions.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
I had bloodwork and an HSG done in the cycle right before my appointment with Dr. Vitek. Based on that information, which included a very low AMH and a higher than normal FSH, and my stated desire to use some kind of fertility drugs to help the process, she suggested using Gonal F with follicle monitoring via ultrasound. Then, when the ultrasound showed one or more good follicles were nearly developed, I triggered ovulation with Ovidrel. She discussed all the possible side effects, including the possibility of multiples. After the IUI was performed, I used Crinone progesterone gel to assist with the possible pregnancy. Though I didn't get pregnant that time, I felt great about the process and had three follicles develop. I'm in the midst of the second round doing the same protocol - I just did the second medicated IUI today. Since it will be my 4th IUI overall, we will meet and reevaluate to see if we are doing the best protocol for me if I do not get pregnant.
Describe your experience with your nurse at Strong Fertility Center (U of Rochester). (Assigned nurse: Debra Werzinger, PA)
I have really liked all the staff at the office. Initially I was a little put off my one of the nurses who does both the intake (blood pressure, weight, etc.) and draws blood for each appointment. She seemed so business-like that it bordered on being cold. However, after a few appointments, I found that she was a little more relaxed and she even joked around a bit. I think she's just so busy that sometimes that side of her personality doesn't shine through. Debra Werzinger is the PA who I saw the most, especially for the ultrasound monitoring and she is terrific. Very warm and carefully explained everything I wanted to know and even things I didn't ask about. Her positivity is infectious - though she does present a realistic picture of what is going on (she's not trying to overstate things that are going well). My IUIs were done by a nurse and a physician (on the weekend, a physician does them) and they were both very knowledgable, relaxed, and took me through the process by explaining everything that was happening.
Describe your experience with Strong Fertility Center (U of Rochester).
I've described a lot of strengths in talking about the staff. I appreciate that even if I see a different PA, nurse, or physician I feel like they are all working well as a team. The office feels like it works like clockwork. My appointments all begin on time or only a few minutes after the stated appointment time - crucial when you are trying to fit a lot of appointments in and explain them to a boss who you don't want to discuss your attempts to conceive with until you are successful. I was a little caught off guard when a nurse contacted me to let me know that because I was using donor sperm I would need to talk to a counselor. It was the only thing I wasn't very happy with about the office. It made me feel somewhat singled out because I'm trying to conceive in a less traditional fashion. I knew I would do whatever I needed to though, so I went to the appointment. The counselor was very nice and acknowledged, without prompting, that the appt might seem a little unfair to me. We talked about it a bit and I felt better. I also appreciated that some patients might not have thought through everything as obsessively as me (!) and really need an appt to help them make some plans. I was feeling good about my plans as we walked through my decisions and talked about future plans. All in all, I was fine with the appt, but wished I had a bit more heads up about it.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
My insurance covers IUIs and any associated procedures like ultrasound and medications, like the Gonal F and Ovidrel. Consequently, I was only required to pay my specialist copay ($25) for appointments and $175 copay for all of the medications. Since I was using donor sperm, I also paid about $850/IUI as that is NOT covered. That cost was not paid to Dr. Vitek's office as I used an outside donor sperm bank.
She [Dr. Wendy Vitek] had a good beside manner and was very knowledgable but I never interacted enough to really get the feel like she cared about me as her patient. I felt like just another number and don't feel that she really spent much time on my case...I only saw Dr Vitek at my initial consultation and then the consultation after my miscarriage. She was not present at any of the dozens of monitoring appointments or IUIs. The nurses were nice but never looked at my case as more than just another appointment to get through. I felt like they were just following some sort of normal protocol instead of really looking at my case and making adjustments that were tailored to me.
I only saw Dr Vitek at my initial consultation and then the consultation after my miscarriage. She was not present at any of the dozens of monitoring appointments or IUIs. The nurses were nice but never looked at my case as more than just another appointment to get through. I felt like they were just following some sort of normal protocol instead of really looking at my case and making adjustments that were tailored to me.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
She had a good beside manner and was very knowledgable but I never interacted enough to really get the feel like she cared about me as her patient. I felt like just another number and don't feel that she really spent much time on my case.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Go somewhere else
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
I only saw Dr Vitek at my initial consultation and then the consultation after my miscarriage. She was not present at any of the dozens of monitoring appointments or IUIs. The nurses were nice but never looked at my case as more than just another appointment to get through. I felt like they were just following some sort of normal protocol instead of really looking at my case and making adjustments that were tailored to me.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
We started with a non-medicated IUI - negative. Then we went to clomid for the next IUI - negative. Then we did higher doses of clomid for three more cycles - negative. My body was responding well to the drugs but I just was not getting pregnant. Then we tried letrozol and got a positive but I had a miscarriage of twins at 8 weeks. We tried Letrozol again and got a negative. Then Clomid again and got a negative and then I moved on to a new clinic and got pregnant off my first IVF.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
They were all very lovely but couldn't speak much on my case without consulting the doctor so I didn't get very far with them.
Describe your experience with Strong Fertility Center (U of Rochester).
They need to treat each case individually with its own course of action and not follow some general protocol and just "wait and see". You will need to be your own medical advocate since no one at this clinic will be.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
I paid for sperm out of pocket. I paid for the monitoring, IUIs and medications through my insurance so I only paid copays.
What specific things went wrong at Strong Fertility Center (U of Rochester)?
She [Dr. Vitek] listened, but didn’t explain much. I didn’t know how frequently I would be going in for tests or scans. She never suggested I might have endometriosis, which I did. A LOT of endometriosis. No e of the treatments i tried with her ever had a chance of working without endometriosis excision.... First and second d cycle: monitoring, no drugs, timed intercourse. Third cycle: monitoring, injectables, timed intercourse.
[Strong Fertility Center- U of Rochester] Lost paperwork. Didn’t call in Rx. When is call to ask a question, no one knew what was going on. It could take 2 days to get a call back.... Didn’t return phone calls. Forgot to call in scripts. When I changed RE clinics, I had to request THREE TIMES for them to transfer the files, and then they sent only 1/10th of the information, so I had to request AGAIN.... Didn’t explain what to expect. Didn’t update me on percentage success rate of each treatment, when new information was found.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
She listened, but didn’t explain much. I didn’t know how frequently I would be going in for tests or scans. She never suggested I might have endometriosis, which I did. A LOT of endometriosis. No e of the treatments i tried with her ever had a chance of working without endometriosis excision. I wasted 3 cycles and $3000 for treatment which never could have resulted in pregnancy due to endometriosis.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Ask who, what, where, when, why, and how for every single thing, and write everything down, including who you talked to, when, and what they said.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Personable
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
First and second d cycle: monitoring, no drugs, timed intercourse.
Third cycle: monitoring, injectables, timed intercourse.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
Disaster. List records. Didn’t return phone calls. Forgot to call in scripts. When I changed RE clinics, I had to request THREE TIMES for them to transfer the files, and then they sent only 1/10th of the information, so I had to request AGAIN.
Describe your experience with Strong Fertility Center (U of Rochester).
Didn’t explain what to expect. Didn’t update me on percentage success rate of each treatment, when new information was found. Not nearly aggressive enough in treatment. Missed glaringly obvious medical problems.
What specific things went wrong at Strong Fertility Center (U of Rochester)?
Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to call with results
Failed to send your chart to another clinic
Lost results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Strong Fertility Center (U of Rochester).
Lost paperwork. Didn’t call in Rx. When is call to ask a question, no one knew what was going on. It could take 2 days to get a call back.
Dr. Vitek is very knowledgeable and compassionate although I feel she could have been more direct. For example I didn’t realize how low my AMH was and how it could impact getting pregnant. I saw in Dr. Vitek’s notes later on that she recommended being aggressive given my low AMH but she never expressed this concern with me directly. ... We did two rounds of clomid then because my AMH was low Dr. Vitek rexommened jumping into IVF
Strong [Fertility Center] is the best of the best when it comes to their facility and latest technology. However, they did not do a good job communicating costs. For example I was told a round of IVF would be covered under my insurance. I ended up paying close to 10k out of pocket which was not expected. ... The nurses felt like family to me. They were SO kind and compassionate.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek is very knowledgeable and compassionate although I feel she could have been more direct. For example I didn’t realize how low my AMH was and how it could impact getting pregnant. I saw in Dr. Vitek’s notes later on that she recommended being aggressive given my low AMH but she never expressed this concern with me directly. However I would still recommend Dr. Vitek.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Ask blunt questions
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
I felt Dr. Vitek genuinely cared about me
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
We did two rounds of clomid then because my AMH was low Dr. Vitek rexommened jumping into IVF which I agreed with.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
The nurses felt like family to me. They were SO kind and compassionate.
Describe your experience with Strong Fertility Center (U of Rochester).
Strong is the best of the best when it comes to their facility and latest technology. However, they did not do a good job communicating costs. For example I was told a round of IVF would be covered under my insurance. I ended up paying close to 10k out of pocket which was not expected.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
I had insurance that covered some of the costs of clomid and IVF fresh transfer but I ended up paying 10k out of pocket
Dr. Vitek made me feel comfortable, safe and secure during the procedure. She modified my treatment plan as I was visiting from out of state for the summer and was willing to work with me in any and all ways. She was gentle and kind throughout...I used Clomid 50mg to increase egg production and timed IUI. All of my tests are normal therefore the protocol was basic. I was not successful this cycle.
Strong Infertility was a wonderful clinic for me. I am currently taking a break from treatment but plan to continue with them when I start again. The environment was comfortable, clean and calming. I felt a decrease in anxiety and stress when transferring my treatment to this team...The staff at Strong Infertility was efficient, organized and compassionate. My nursing time took an incredible amount of time to walk me through the process and ensure that I knew all of the steps and procedures.
How was your experience with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek made me feel comfortable, safe and secure during the procedure. She modified my treatment plan as I was visiting from out of state for the summer and was willing to work with me in any and all ways. She was gentle and kind throughout.
What's one piece of advice would you give a prospective patient of Wendy Vitek at Strong Fertility Center (U of Rochester)?
Ask questions and do your research as you should during this process with any RE.
During treatment, were you treated like a number or a human with Wendy Vitek at Strong Fertility Center (U of Rochester)?
Dr. Vitek was very warm, supportive and personable. She engaged and communicated gently and effectively with my significant other and I.
Describe the protocols Wendy Vitek used in your cycles at Strong Fertility Center (U of Rochester) and their degree of success.
I used Clomid 50mg to increase egg production and timed IUI. All of my tests are normal therefore the protocol was basic. I was not successful this cycle.
Describe your experience with your nurse at Strong Fertility Center (U of Rochester).
The staff at Strong Infertility was efficient, organized and compassionate. My nursing time took an incredible amount of time to walk me through the process and ensure that I knew all of the steps and procedures.
Describe your experience with Strong Fertility Center (U of Rochester).
Strong Infertility was a wonderful clinic for me. I am currently taking a break from treatment but plan to continue with them when I start again. The environment was comfortable, clean and calming. I felt a decrease in anxiety and stress when transferring my treatment to this team.
Describe the costs associated with your care under Wendy Vitek at Strong Fertility Center (U of Rochester).
IUI was approximately 400 with sperm isolation. Consultation was approximatelly 100.
Describe Wendy Vitek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Strong Fertility Center (U of Rochester).