William Butler

Rated 8.3
Strongly recommend: 44%Neutral: 44%Don't recommend: 11%8.3
44% strongly recommend
6 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albany Med Ctr
Residency
Johns Hopkins
Fellowship
Med Col of Georgia

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone

6 patient reviews

2019 - 2020, Unknown Success
NPS
5
NPS
6
Age 31 - 32
3 IUI
Endometriosis
PCOS
European
Income $100K - $199K
Professor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Butler is very blunt and always seems rushed. I felt like my questions were more dismissed than answered in some cases. He seems educated on treatment techniques and surgical techniques. Geographically they aren’t many fertility options and he doesn’t offer IVF, but the clinic will monitor patients doing IVF out of Atlanta so that is nice.... The doctor wasn’t super personable and was really all about business, but the nurse seemed like she really cared about me personally.
The staff in the clinic [Central Georgia Fertility] are friendly and welcoming. The biggest negative is the clinic is small so if the physician or nurse are out then patients can’t be seen at all. The financial coordinator is really helpful and calls patients whenever there are any insurance concerns and is always happy to answer questions and assist....The nurse is awesome! She is generally quick to answer questions via call, text, or email. She advocates on behalf of the patient to the doctor. She is compassionate and shows she really cares about the patient. She also goes above and beyond for necessary insurance approvals etc.
How was your experience with William Butler at Central Georgia Fertility Navicent?
Dr. Butler is very blunt and always seems rushed. I felt like my questions were more dismissed than answered in some cases. He seems educated on treatment techniques and surgical techniques. Geographically they aren’t many fertility options and he doesn’t offer IVF, but the clinic will monitor patients doing IVF out of Atlanta so that is nice.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
When you go to see him, don’t expect great bedside manner. He will give you a quick and blunt explanation of what is going on and the treatment he recommends. Make sure you have your questions ready and advocate for yourself to get them answered.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
The doctor wasn’t super personable and was really all about business, but the nurse seemed like she really cared about me personally.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
I was diagnosed with PCOS initially. I did several cycles of femara that were successful in ovulation but not pregnancy. I then had an exploratory surgery where I was diagnosed with stage 4 endometriosis. I had the endometriosis removed during the surgery. I then moved on to gonal f injections with a trigger shot and IUI. I have done 3 unsuccessful cycles so far.
Describe your experience with your nurse at Central Georgia Fertility Navicent. (Assigned nurse: Deanna Nelson)
The nurse is awesome! She is generally quick to answer questions via call, text, or email. She advocates on behalf of the patient to the doctor. She is compassionate and shows she really cares about the patient. She also goes above and beyond for necessary insurance approvals etc.
Describe your experience with Central Georgia Fertility Navicent.
The staff in the clinic are friendly and welcoming. The biggest negative is the clinic is small so if the physician or nurse are out then patients can’t be seen at all. The financial coordinator is really helpful and calls patients whenever there are any insurance concerns and is always happy to answer questions and assist.
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
The costs are similar to every fertility doctor. The nice thing is they always communicate the potential costs up front. The office even let me know my husbands insurance would cover some of the fertility treatments and encouraged me to get on his insurance.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to call with results
5
Doctor
William Butler
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
7
NPS
8
Age 28 - 29
Male Factor
PCOS
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Butler was very nice and welcoming. I can tell he assessed all my files because he was very educated on my history when I came to my appointment. After many follow up questions he did an ultrasound to see if my metformin was helping my PCOS symptoms. I fell like Dr. Butler was very up front with everything and did not sugar coat anything. I suggested that IVF was going to most likely be our best option due to my PCOS and my husbands low speed count.
So far, everyone [Central Georgia Fertility] I have met is very kind and informative. From the nurses to the front desk ladies, everyone is a great part of the team. I would say maybe they could work on their communication skills just a bit more, but overall we are happy with their office... I would say the only negative thing I have come across is that the receptionist isn’t always quick to respond or to send things.
How was your experience with William Butler at Central Georgia Fertility Navicent?
I am a military wife and new to the area. Dr. Butler was very nice and welcoming. I can tell he assessed all my files because he was very educated on my history when I came to my appointment. After many follow up questions he did an ultrasound to see if my metformin was helping my PCOS symptoms. I fell like Dr. Butler was very up front with everything and did not sugar coat anything. I suggested that IVF was going to most likely be our best option due to my PCOS and my husbands low speed count.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Be ready to hear the truth and facts.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler was very straight and to the point, but I could also tell he cared.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
Unfortunately I don’t have much to comment on this quite yet because I have yet to go through this with Dr.Butler
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
They were so kind and personable!
Describe your experience with Central Georgia Fertility Navicent.
So far, everyone I have met is very kind and informative. From the nurses to the front desk ladies, everyone is a great part of the team. I would say maybe they could work on their communication skills just a bit more, but overall we are happy with their office
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
Luckily since I am a military spouse, so far all of my appointments have been covered. But IVF is not covered
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Central Georgia Fertility Navicent.
I would say the only negative thing I have come across is that the receptionist isn’t always quick to respond or to send things. My husband had sent her paper work so his records could be sent to the Urologist. But when it came time for his appointment, the paperwork had not been sent. Also they told us that when my husbands semen analysis was ready, they would call with the results, but we had to call them.
7
Doctor
William Butler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
8
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
8
NPS
10
Age 27 - 28
1 IUI
Anovulation
PCOS
European
Income $50K - $99K
Teacher
1st of 2 Docs
3 IUI With Other Docs
Donor Sperm
LGBTQ+
Neutral
Strongly Recommends
Successful
Dr. Butler is not a warm man, which can contribute to a feeling of being just a number. He did, however, go over all results thoroughly with me and my spouse and made it clear he was invested in our care... is very knowledgeable, but seems to be less hands on with treatment. We were seen by another doctor in the practice far more than Doctor Butler. He was very efficient in establishing a course of treatment and was thorough in all diagnoses.
Cynthia [nurse at Central Georgia Fertility Navicent] is WONDERFUL! She was beyond caring and compassionate. Dee [nurse] was not quite as warm and seemed very disinterested in our care...Very well organized and the staff is very knowledgeable. Due to the small size of the practice, it is easy to get to know everyone on staff. The clinic is great about explaining the cost of treatment as well as scheduling appointments to the patient's needs.
How was your experience with William Butler at Central Georgia Fertility Navicent?
Doctor Butler is very knowledgeable, but seems to be less hands on with treatment. We were seen by another doctor in the practice far more than Doctor Butler. He was very efficient in establishing a course of treatment and was thorough in all diagnoses.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Do not take his seemingly detached personality personally.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler is not a warm man, which can contribute to a feeling of being just a number. He did, however, go over all results thoroughly with me and my spouse and made it clear he was invested in our care.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
Doctor Butler began with bloodwork which showed elevated prolactin. He repeated the bloodwork and followed it with an MRI to conclude with the diagnosis of pituitary microadenoma. He prescribed medication to treat the symptoms and also prescribed letrozol to induce ovulation. When the initial dose was ineffective, Dr. Butler increased the dose. We became pregnant via our 4th IUI.
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
Cynthia is WONDERFUL! She was beyond caring and compassionate. Dee was not quite as warm and seemed very disinterested in our care.
Describe your experience with Central Georgia Fertility Navicent.
Very well organized and the staff is very knowledgeable. Due to the small size of the practice, it is easy to get to know everyone on staff. The clinic is great about explaining the cost of treatment as well as scheduling appointments to the patient's needs.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to send your chart to another clinic
8
Doctor
William Butler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 34 - 35
1 Fertility Medications
Endometriosis
European
Latinx
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Very very kind Dr. Very nice and supportive. He [Dr. Butler] addresses you and sits right next to you on your level.he held my hand as he explained my endometriosis diagnosis. He took his time and explained everything thouroughly.... After all testing to ensure I ovulate and have good egg reserve and that my husband's sperm were good. He immediately seemed to know I had endometriosis. He scheduled the remove surgery 1 month later.
I love the clinic [Central Georgia Fertility Navicent] but the iui with meds is extremely expensive. The location is great, all staff friendly and knowledgeable. Decisions are made quickly and based on what is best for you. I never felt pressured to have to do anything including meds.... at my initial visit the nurse took all notes for me because the information was overwhelming... Iui with meds would have been 4k which in my opinion the odds were not good enough for that amount.
How was your experience with William Butler at Central Georgia Fertility Navicent?
Very very kind Dr. Very nice and supportive. He addresses you and sits right next to you on your level.he held my hand as he explained my endometriosis diagnosis. He took his time and explained everything thouroughly.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
He is very fast moving and ready to attack infertility at all angles.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr butler is very kind and treated me like I was his child. We were recommended to do iui but it is very expensive, 4k with meds so am looking into other clinics
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
After all testing to ensure I ovulate and have good egg reserve and that my husband's sperm were good. He immediately seemed to know I had endometriosis. He scheduled the remove surgery 1 month later. And the following month we started back trying to conceive , still no luck then referred to do iui
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
Very kind, explains everything in details and at my initial visit the nurse took all notes for me because the information was overwhelming
Describe your experience with Central Georgia Fertility Navicent.
I love the clinic but the iui with meds is extremely expensive. The location is great, all staff friendly and knowledgeable. Decisions are made quickly and based on what is best for you. I never felt pressured to have to do anything including meds.
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
I paid my copays of 75 each visit, which were a lot and deductible for surgery , no other services were covered by my insurance. Iui with meds would have been 4k which in my opinion the odds were not good enough for that amount.
10
Doctor
William Butler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
10
Age 28
3 Fertility Medications
Anovulation
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
...it felt like he and his staff knew who I was from the moment I got there. I didn't have to repeat old information and he was thorough with all questions I came with.
They [the nurses] were personable and didn't make you feel rushed.
How was your experience with William Butler at Central Georgia Fertility Navicent?
Nice guy who really seemed to know my case and medical history upon my arrival.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
You're going to be overwhelmed simply because of the type of treatment being that it feels so personal. He is kind and caring, you have nothing to fear, he was open to any and all questions. Nothing bad to say.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler personally knew my information from the paperwork I completed beforehand. He didn't wait until he was in with me to do it, it felt like he and his staff knew who I was from the moment I got there. I didn't have to repeat old information and he was thorough with all questions I came with.
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
They were personable and didn't make you feel rushed.
10
Doctor
William Butler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Unknown Success
NPS
10
NPS
10
Age 35
Endometriosis
European
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Butler always made sure to take the time to explain procedures and recommendations. He explained medical terms easy without expecting us to know them. I always feel at ease at his office...He explained the first procedure being surgery so he could hopefully cut down on the amount of procedures for Infertility if there was a diagnosis...First he did laparoscopic surgery and found endometriosis. After lasering it out since it was stage 2, he felt like I could get pregnant within the next few months. I did 3 IUI cycles of medications, 1 cycle was cancelled due to a tornado interrupting the insemination. 1 cycle did not work & another cycle my body ovulated early
They [Central Georgia Fertility Navicent] are very busy so it takes a while to get in, however, once an established patient they can make accomodations when needed or if there are concerns and questions. I loved being treated as a person every time going into the office...Both nurses were aware when there was a sensitive time during each cycle & were empathetic when needed...1 cycle did not work & another cycle my body ovulated early
How was your experience with William Butler at Central Georgia Fertility Navicent?
Dr. Butler always made sure to take the time to explain procedures and recommendations. He explained medical terms easy without expecting us to know them. He explained the first procedure being surgery so he could hopefully cut down on the amount of procedures for Infertility if there was a diagnosis.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Don't be afraid to ask as many questions as needed
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler always made sure to take the time to explain procedures and recommendations. He explained medical terms easy without expecting us to know them. I always feel at ease at his office.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
First he did laparoscopic surgery and found endometriosis. After lasering it out since it was stage 2, he felt like I could get pregnant within the next few months. I did 3 IUI cycles of medications, 1 cycle was cancelled due to a tornado interrupting the insemination. 1 cycle did not work & another cycle my body ovulated early
Describe your experience with your nurse at Central Georgia Fertility Navicent. (Assigned nurse: Dee and cynthia)
Both nurses were aware when there was a sensitive time during each cycle & were empathetic when needed
Describe your experience with Central Georgia Fertility Navicent.
They are very busy so it takes a while to get in, however, once an established patient they can make accomodations when needed or if there are concerns and questions. I loved being treated as a person every time going into the office.
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
Tricare paid for treatment during IUI cycles & there was co pays for each medication & appt
10
Doctor
William Butler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5

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