William Dodds (retired)

The Fertility Center of Michigan

Rated 8.7
Strongly recommend: 64%Neutral: 26%Don't recommend: 10%8.7
64% strongly recommend
92 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9
9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.2
5.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ohio St
Residency
Ohio St
Fellowship
Ohio St

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
William Dodds (retired) worked in 3 offices at

The Fertility Center of Michigan
Rated 8.5
Strongly recommend: 65%Neutral: 25%Don't recommend: 10%8.5

Explore Clinic
Kalamazoo
317 South Drake Rd., Suite B
Kalamazoo, MI 49009
Mason
1100 S. Cedar Street, Suite 2
Mason, MI 48854
Grand Rapids
3230 Eagle Park Drive NE., Suite 100
Grand Rapids, MI 49525
Show 1 more
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
8
Age 39 - 40
4 IUI
Anovulation
PCOS
European
Income $50K - $99K
Professor
Only Doc Seen
Donor Sperm
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Dodds always addresses me by my first name throughout our conversations and looks me in the eyes whenever he is speaking to me. This makes me feel as though he is engaged in the conversation and not just going through the motions. He consistently explains everything fully and answers my questions until I am satisfied with the responses. He is always sympathetic when I return for treatment, and he genuinely seems to want me to have a successful pregnancy. I really feel as if he has a vested interest in me as a person and a future parent.
I saw ~6 nurses over the course of my 4 IUIs [at The Fertility Center of Michigan]. Most of the nurses were both knowledgeable and had a caring bedside manner. However, there were 1-2 nurses that were unable to answer my questions (and would not admit that they did not know the answer) and had more of an abrupt manner...Each IUI was ~$250...A lot of the individual treatment information is provided either verbally or in hand-written notes rather than prescribed packets or post-visit documentation tied to your patient account (that you can access as a patient). This can make your treatment confusing after you leave the clinic, although nurses are always happy to clarify if you call. The second downside to this clinic is their limited hours. If you need treatment information over the weekend, you must call their emergency line, and they may not respond until Monday (holidays are even worse). In addition, if yo
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds is very caring and experienced. He founded the clinic, and I believe he has been a reproductive endocrinologist for approximately 30 years. In addition, he specializes in PCOS, my fertility issue. Therefore, I have a great deal of confidence in his ability to maximize my potential to be a parent. The only negative comment I have about Dr. Dodds is that I think is so knowledgeable that he sometimes forgets that I (as a patient) am not. He is always happy to clarify any confusion, but the first time he explains something, it is not always clear (e.g., certain details are missing or he mentions a term we had not previously discussed).
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
If you have any questions or need clarification, please ask. Dr. Dodds wants to ensure all his patients have a clear understanding of their treatment.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds always addresses me by my first name throughout our conversations and looks me in the eyes whenever he is speaking to me. This makes me feel as though he is engaged in the conversation and not just going through the motions. He consistently explains everything fully and answers my questions until I am satisfied with the responses. He is always sympathetic when I return for treatment, and he genuinely seems to want me to have a successful pregnancy. I really feel as if he has a vested interest in me as a person and a future parent.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I did 4 IUI cycles. 3 were with Femara (5 mg for 5 days) and Estrace (vaginally) because of a thin uterine lining on ultrasound. Estrace was taken before and after IUI. For one of the cycles, I did a stepwise Femara cycle, as the first 5 days did not produce mature follicles. This resulted in the production of mature follicles after the stepwise administration. For the 4th IUI, I took Femara (5 mg for 5 days) and Gonal-F (75 IU) injections prior to IUI. For all IUIs, I did an Ovidrel injection 48 hours prior to the IUI.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I saw ~6 nurses over the course of my 4 IUIs. Most of the nurses were both knowledgeable and had a caring bedside manner. However, there were 1-2 nurses that were unable to answer my questions (and would not admit that they did not know the answer) and had more of an abrupt manner.
Describe your experience with The Fertility Center of Michigan.
The clinic has a long history and many patients, so I feel that overall, this facility has the collective experience and knowledge that makes me confident in obtaining a positive treatment outcome. However, there are aspects of this center that are quite unorganized. A lot of the individual treatment information is provided either verbally or in hand-written notes rather than prescribed packets or post-visit documentation tied to your patient account (that you can access as a patient). This can make your treatment confusing after you leave the clinic, although nurses are always happy to clarify if you call. The second downside to this clinic is their limited hours. If you need treatment information over the weekend, you must call their emergency line, and they may not respond until Monday (holidays are even worse). In addition, if you have a full-time job, you should be prepared to miss work, as all treatments are done during the business day (8:30AM-3:30PM only). Finally, the billing department is incredibly disorganized, so you should be prepared to essentially keep meticulous track of your own financial accounting.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Each IUI was ~$250.
8
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 28 - 30
12 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Endometriosis
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodds has a great communication style and bedside manner...He really does listen and thoughtfully answers our questions, and he's really fair about giving his opinion both from a personal and professional perspective...Do your research before going in for a consultation - not because he won't explain it, but because it'll allow you to ask better questions and have a more productive conversation about your fertility plan.
First and foremost - you will be comfortable here [at the Fertility Center of Michigan]. Their waiting area is quiet, beautiful, and comfortable...I'm obese, and never once did Dr. Dodds or his staff make me feel uncomfortable about it, or allude that my weight was the reason for my infertility...All of the nurses, billing staff, and techs are lovely, professional, organized, and thorough.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds has a great communication style and bedside manner. After our first consultation, he adjusted how he spoke to us based on what we needed and expected (i.e. nice but to the point and fully explained). He always makes sure that we understand what the plan is while taking into consideration what we feel most comfortable doing and he has never tried to railroad through what we want to try something else. He really does listen and thoughtfully answers our questions, and he's really fair about giving his opinion both from a personal and professional perspective.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Do your research before going in for a consultation - not because he won't explain it, but because it'll allow you to ask better questions and have a more productive conversation about your fertility plan.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
I was definitely treated like a human and I genuinely haven't met a nicer staff. My only tiny complaint would be that we did have to remind them of some things and push to get certain files updated/added. Because of that, there were a few appointments that felt like they were just going through the motions without really looking at our file first.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
My AMH is low and I have a diminished egg reserve, so my body doesn't ovulate on its own without medication. The first thing he did was get a full blood workup and sperm sample so we had all of the information available. Once it became clear what the problem was, Dr. Dodds put us on oral medication first (Clomid/Femara) at a slightly higher dose than I had previously taken from my OBGYN. We tried that for 3 cycles and increased the dosage. For the next few cycles, they had me come in for mid-cycle ultrasounds to see if my body was responding to those medications and to see where we could adjust our treatment plan to work better for me. Given my history of PCOS, they also started doing bloodwork to keep an eye on my estrogen levels in case they saw a cyst and 2 cycles were cancelled for that reason, thankfully. When it became clear that the oral medication wasn't working by itself, Dr. Dodds scheduled an HSG (after discussing it with us obviously) to make sure that my tubes were open and despite how uncomfortable the procedure itself was, it was the most mentally-pain-free experience because he and his staff told me exactly what to be ready for and how to handle it. With clear HSG results, Dodds moved us forward into 2 hybrid cycles, with both oral meds and injections. I was still only producing 1-2 good eggs per cycle so he prescribed 2 injection-only cycles on a higher dose, which were also unsuccessful. He limited those treatments because he didn't want to continue pulling 1 egg at a time from a reserve that won't last forever and I appreciate that he was very upfront with his concerns about that. He was also honest about IUI and explained that he didn't think it would serve its purpose with our situation and straight up told us it would probably be a waste of our time and money to go for that route, despite it being next up on the strategy chain. We had already come to conclusion that IVF is probably going to be the best option for us and he agreed, but knowing that our insurance wasn't covering any of our fertility treatment costs, he gave us a plethora of information on grants, saving, and full cost breakdown step by step. We are now in the saving-for-IVF part of the plan and will move forward once we are ready/clinics are open!
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The best. There was one ultrasound technician whose methods weren't as comfortable for me, but as soon as I said something to the office manager, they put a note in my chart about it and were super understanding. All of the nurses, billing staff, and techs are lovely, professional, organized, and thorough.
Describe your experience with The Fertility Center of Michigan.
First and foremost - you will be comfortable here. Their waiting area is quiet, beautiful, and comfortable. Their consultation rooms and exam rooms are all comfortable, clean, and definitely a step above your average doctor's office. I should also note that I'm obese, and never once did Dr. Dodds or his staff make me feel uncomfortable about it, or allude that my weight was the reason for my infertility. They will make you feel totally at-home and they will be patient and respectful of your nervousness, no matter how many "silly" questions you ask them.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
In 2019, we spent a total of $6,000 on treatments and co-pays. My oral medications were very affordable, I want to say probably less than $30 per cycle. Consultations are about $350, standard ultrasounds are around $275, a mid-cycle ultrasound + bloodwork was $315, and out-of-pocket injections were $600 per cycle through Freedom Fertility since our insurance wouldn't cover those. All other bloodwork and procedure co-pays were dependent on insurance coverage.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost paperwork
Describe the specific things that went wrong at The Fertility Center of Michigan.
Our consent form for the injection cycles was initially lost, but they were really flexible about how I could get a new one sent to them (email, fax, next appointment, etc).
10
Doctor
William Dodds (retired)
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
8
NPS
4
Age 27 - 28
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Tubal Blockage
Income $50K - $99K
Nurse or HC Services
1st of 4 Docs
1 Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Dodd’s is a very caring and intelligent man. He personally called me to explain the results of the negative pregnancy test and met with us immediately after to start planning our next steps...We bumped up follistim to 187.5 because my follicles weren’t as large as anticipated. Had bloodwork/ultrasound every 2 days to track. When follicles looked good we scheduled the egg retrieval.
Heidi [nurse at The Fertility Center of Michigan] was great. The front desk staff are excellent. They remembered me and treated me like family. The staff in Grand Rapids Michigan were awful. On the day of the mock transfer and ultrasound, the nurse did not greet me, did not introduce herself, and did not explain things as she went. She pulled up my shirt and started putting ultrasound gel on without even telling me I needed to lift up my shirt. When the doctor completed the mock transfer, both the nurse and the doctor walked out without telling me
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds is very kind and informative. A different doctor did my embryo transfer and I was very disappointed in how things were handled. Dr Dodd’s listened to our complaints and assured us this next round will be different. He helped us with cost as we didn’t anticipate a negative test. He personally called us to go over results and met with us to discuss moving forward.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Make sure you see Dr Dodd’s and not Dr young.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s is a very caring and intelligent man. He personally called me to explain the results of the negative pregnancy test and met with us immediately after to start planning our next steps.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We started out with 150 follistim and 1ml menopure for the first 4 days. Seeing the doctor every 2 days for ultrasound and bloodwork. We bumped up follistim to 187.5 because my follicles weren’t as large as anticipated. Had bloodwork/ultrasound every 2 days to track. When follicles looked good we scheduled the egg retrieval. I was given IV sedation, antibiotics, and valume to take. The next day Dr young called stating we retrieved 11 eggs but 1 fertilized and was “Mediocre with no hope of survival but we will transfer anyway”. We transferred the one embryo. I was given antibiotics to take for 3 days (I think) and progesterone injections every night until pregnancy test results.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Heidi )
Heidi was great. The front desk staff are excellent. They remembered me and treated me like family. The staff in Grand Rapids Michigan were awful. On the day of the mock transfer and ultrasound, the nurse did not greet me, did not introduce herself, and did not explain things as she went. She pulled up my shirt and started putting ultrasound gel on without even telling me I needed to lift up my shirt. When the doctor completed the mock transfer, both the nurse and the doctor walked out without telling me I can put my pants back on. I had to ask if I was able to get dressed and asked if there was a pad I could have. She said “yes” very coldly and walked out. I had to find the exit myself. She also assisted Dr Young (whom I complained about during my embryo transfer) during the embryo transfer. It was the same experience. Did not tell me what was going on, did not greet my husband or myself. Did not say congratulations or happy transfer day. They were stone cold. I told Dr Dodd’s how this made me want to stop IVF and I refused to work with them again.
Describe your experience with The Fertility Center of Michigan.
Strengths: the front desk staff are great. Weaknesses: appointments being pushed out so far. I feel as though this clinic lost sight of what IVF means to the patients requiring treatment. This clinic does not send appointment reminders. This is the closest clinic to us and we have no other choice but to go through them. I feel as though that is taken advantage of and they don’t really know what it is like to go through what their patients go through.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
There is a non refundable IVF treatment fee that is $1800. We were quoted around $6,500 for the whole process. Our insurance gave us a $25,000 lifetime limit and $10,000 lifetime medication limit. After the first round we have some left for lifetime limit and $1,000 left for medication. I did not expect this.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were supposed to transfer multiple embryos. Our doctor preferred this. He said it had a higher chance of one embryo sticking.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
When going through IVF, all injections are done at home. They send you home with a folder FULL of paperwork and hope you get the dosing/timing correct. The first nurse I had (not Heidi) did not even demo the injections or how to draw/mix them. Heidi straightened this out.
8
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
4
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2021, Successful
NPS
10
NPS
10
Age 38 - 43
3 IVF
Surrogacy
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Dodds always kept me aware of what was going on. He would sit and listen to me when I had questions or concerns. He even called me after hours to address any questions I had. With our 3 miscarriages and 1 failed transfer he called each time and gave his condolences and we would talk about what we would do different next time
The lady at the front desk was so nice [at The Fertility Center of Michigan]. Whenever I would come in she would address me by my name. I was there so much she remembered my name. The staff has changed since then. With my last transfer I felt kind of out of the loop with my gestational carrier. My nurse Robin was great, but it was with the other staff that did the ultrasounds and such. I hardly got any feedback from them, my gestational carrier kept me in the loop. I addressed this concern to Robin and she got it taken care of. Being the intended parent they are to keep you updated on the thongs going on.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He was a very knowledgeable doctor and treated his patient like we were human. He would answer questions to my satisfaction, if I did not know something he was talking about he would make sure I know exactly what it meant before I left. Very caring and understanding.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
He is a great doctor and you would not be disappointed with him.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds always kept me aware of what was going on. He would sit and listen to me when I had questions or concerns. He even called me after hours to address any questions I had. With our 3 miscarriages and 1 failed transfer he called each time and gave his condolences and we would talk about what we would do different next time
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
It's been a while since my egg retrievals. So I do not remember the specifics. I do know I would have to go in every other day to get a transvaginal ultrasound to check on the number and size of my eggs. Out first transfer we retrieved 7 and only one made it to blast. So with the second retrieval he let my eggs grow bigger hoping to get more we did, the procedure was stopped early because I was having a lot of pain and my oxygen levels were dropping. I was not under anesthesia for the first 2 retrievals. We stuck with that same protocol for my third retrieval and I had anesthesia that time and 12 were collected. At the end I had 7 that made it to blast. We did our first transfer to our gestational carrier and it ended in a miscarriage at 10.5 weeks. We did send tissue for analysis and it cam back as the fetus having trisomony 17. We did a second transfer with a different gestational carrier we transferred 2 embryo's and she miscarried at 5 weeks. Our third transfer we transferred 2 again that one ended in a miscarriage as well at 5.5 weeks. Our fourth transferred we transferred 1 and it failed.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin)
Since I was not the one carrying, Robin would call and give me updates on test and procedures with my gestational carrier. She always kept me in the loop. She would send me her medication schedule and everything I would need to know.
Describe your experience with The Fertility Center of Michigan.
The lady at the front desk was so nice. Whenever I would come in she would address me by my name. I was there so much she remembered my name. The staff has changed since then. With my last transfer I felt kind of out of the loop with my gestational carrier. My nurse Robin was great, but it was with the other staff that did the ultrasounds and such. I hardly got any feedback from them, my gestational carrier kept me in the loop. I addressed this concern to Robin and she got it taken care of. Being the intended parent they are to keep you updated on the thongs going on.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
This is the cost I had with my last transfer. It is a frozen embryo transfer with a gestational carrier. Cycle Management fee $1700.00- that was paid to hold your spot on the calendar for your transfer Preparation of Embryos $1130.00 Embryo transfer $1115.00 If you needed assisted Hatching $665.00 we did not Internal and external screening $245.00 we did not we had already done all the screening because it was the same carrier . Abdominal ultrasound $225.00 Optional Procedure costs Embryogen $465.00 we did not have Cryopreservation of Embryo's (freezing 3 or more) $955.00 (2 or more( $545.00 Ultrasound monitoring and blood work depended on your insurance For my gestational carrier it depended on her insurance for sonohysterogram, Mock ET, and endometrial biopsy. Medications cost for IVF patient are apptoximately $3000.00- $6600.00 Medication for gestation carrier are approximately $750- $1500.00
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
They prefer to transfer one. I did speak with Dr. Dodds and gave him my reasoning of wanting to transfer 2 and he agreed and let me transfer 2 embryo's. We transferred 2 embryo's twice.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
Describe the specific things that went wrong at The Fertility Center of Michigan.
With our last transfer as the intended parents I felt left out of the cycle. They did not call me a couple times with results from my carriers ultrasound. After I spoke with my nurse she made sure I was called with all results
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Recurrent Pregnancy Loss
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I had already seen a previous IVF doctors and specialists over our 9+ years of infertility and numerous miscarriages. Dr. Dodd went through all of those results prior to suggesting IVF...[he] was very honest but encouraging regarding the odds of a successful pregnancy. He reached out personally with results and to make sure we had any follow up questions answered that may have come up...felt pretty strongly about transferring only two
The entire staff [at The Fertility Center of Michigan] was aware of the length and losses my husband and I have been through. They were very compassionate and patient. I was never rushed through visits, phone calls or questions. There were times when Dr. Dodd had called personally to go over tests and information were professional and punctual. I always was taken back for my appointments on time if not early. The rooms were very clean and well maintained. They were flexible with scheduling and had hours that could be worked around my work schedule as well as my husbands
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Our experience with Dr. Dodds was nothing but exceptional care. He took his time explaining treatment and educating us with possible issues or complications. He was very honest but encouraging regarding the odds of a successful pregnancy. He reached out personally with results and to make sure we had any follow up questions answered that may have come up. When he called to tell us we were pregnant, he was excited. He shared this victory with us. We always felt like this was as important to him as it was to us. That's what we wanted and needed in a fertility doctor.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Make a list of questions. Don't be afraid to ask a million of 'em. He will answer every one of them and keep explaing it to you until you understand every bit of your diagnosis, results or treatment. He is a very patient Doctor and will walk you through all the steps.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
The entire staff was aware of the length and losses my husband and I have been through. They were very compassionate and patient. I was never rushed through visits, phone calls or questions. There were times when Dr. Dodd had called personally to go over tests and information. When things went well he celebrated those victories with us as if they were his own. We always felt like we were a priority.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I had already seen a previous IVF doctors and specialists over our 9+ years of infertility and numerous miscarriages. Dr. Dodd went through all of those results prior to suggesting IVF. Some testing was eliminated due to an egg donation I had made over 13 years ago, prior to knowing I myself would have issues. (Both of the women that chose me as their egg donor were successful.) I had already had genetics and chromosomes checked as well. My husband had his chromosomes checked and everything came back normal. I can't really describe anything further, I had so much testing done prior by so many different doctors and specialists that Dr. Dodd had to go through it and come up with a game plan based on those. We were successful with our first round of IVF. Unfortunately I developed pre-eclampsia at 20 weeks and my placenta had back flow and my son was experiencing growth restriction. I was admitted into the hospital at that point.The maternal fetal doctor was able to hold off delivery until 23 weeks and 4 days. My son lived for 5 days, but unfortunately his lungs weren't strong enough and we lost him. We plan on discussing risks and possibly another round of IVF when the time is right.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Libby Walters)
Libby, as well as the entire nursing staff were amazing. There was always someone there answering the phone and they always had an answer. If they had to check with the doctor, they returned your call promptly. There was a few episodes I had with bleeding once I was pregnant and they were very patient and calming when I called upset and crying. Their calmness helped me to panic less. They never made me feel like I was a bother and were always very compassionate.
Describe your experience with The Fertility Center of Michigan.
Absolutely no weaknesses. They were professional and punctual. I always was taken back for my appointments on time if not early. The rooms were very clean and well maintained. They were flexible with scheduling and had hours that could be worked around my work schedule as well as my husbands.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Without medications, we spent under $9,000. There were a few extra services that we had requested to increase our chances.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr Dodd felt pretty strongly about transferring only two. I've never had an issue getting pregnant, just staying pregnant so he felt like this was a safer approach than the three I requested. After hearing his reasoning, I was more than happy to just transfer two of them.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
9
NPS
9
Age 33 - 35
5 IUI
2 IVF
Poor Egg Quality
Unexplained
European
Income $50K - $99K
Teacher
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dodds was wonderful in explaining the procedures that I would undergo. He was friendly and relate able. It seemed like he truly cared about us and our goals. Despite non of my cycles working, he changed plans each to hopefully give us a better outcome...First we completed a few rounds of clomid resulting in negatives tests. Then we moved to IUI's. We completed 3 IUI's on femara and ovidrel and one on Gonal-F.
The main office manager [at Fertility Center of Michigan] always remembered my name, which I really appreciated. The billing team was easy to work with when I had insurance issues and my IVF nurses were very helpful...Because of my age (35) two embryo transfers were recommended. Those that were younger than I, a single embryo transfer was recommended.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dodds was wonderful in explaining the procedures that I would undergo. He was friendly and relate able. It seemed like he truly cared about us and our goals. Despite non of my cycles working, he changed plans each to hopefully give us a better outcome.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
He was my favorite out of all the doctors there.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
It seemed like he cared about me and my husband.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
First we completed a few rounds of clomid resulting in negatives tests. Then we moved to IUI's. We completed 3 IUI's on femara and ovidrel and one on Gonal-F. I took a few months off after that. Next, we completed 2 egg retrievals. 1 egg retrieval resulted in 5 eggs, and 2 embryos sadly they didn't make it past day 2. That cycle included a prime of birth control and then increasing dosages of Gonal-F, Menopur and Cetrotide. The second egg retrieval was a mini dose IVF which included a prime of femara and low dosages of Gonal-F, Menopur and Cetrotide. On the day of the egg retrieval, I ovulated 5 hours before my retrieval. We did an IUI that morning. All resulted in negative pregnancy tests. Currently we are doing a couple rounds of Femara while clinics are closed.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Libby)
The nursing and support staff were great! They made me feel at easy and were always available if I had any questions.
Describe your experience with The Fertility Center of Michigan.
It is very clean and warm feeling. The main office manager always remembered my name, which I really appreciated. The billing team was easy to work with when I had insurance issues and my IVF nurses were very helpful.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Our first cycle was around 15K, but alot of that were medications. Since our 1 round never made it to a transfer, we were refunded the amount a transfer would cost. Our next IVF round was $3500.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Because of my age (35) two embryo transfers were recommended. Those that were younger than I, a single embryo transfer was recommended.
9
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 30
1 IVF
Endometriosis
Tubal Blockage
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Dodds] has made me feel top priority with just one ovary remaining...blunt as far as success may go when involving financial means. It’s unfortunate we have not met him in person as our initial was a televisit as we live a few hours away, and he was not the one who actually did our procedure...very basic IVF cycle as it was our first time...allowing us to transfer 2 embryos as we would be ecstatic with multiples.
Location [The Fertility Center of Michigan] was very easy to find. Accessibility is a plus...Although I didn’t always get [assigned nurse] they had my case readily available and took the time to listen to my thoughts and concerns even if I was “new” to them...very easy to reach the nursing staff...I ran out of medications and didn’t know what to do...helped me get them right away on a Sunday night.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s is very knowledgeable and honest about RE care. We only have endometriosis and while that’s all we have standing in our way he didn’t down play the severity of my case. He has made me feel top priority with just one ovary remaining. A family is important to us and he was very blunt as far as success may go when involving financial means. It’s unfortunate we have not met him in person as our initial was a televisit as we live a few hours away, and he was not the one who actually did our procedure. However, I respect all of his decisions and appreciate his time and guidance throughout our first cycle. While it didn’t work for us, we are biting at the bullet to try again.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Just make sure you’re comfortable with your RE and their decisions because you may not have them when come procedure day.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodd’s helped me feel like a human by listening to my questions and answering them without just statistic.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We had a very basic IVF cycle as it was our first time. It started with birth control, blood work and then waiting. It then turned into other stimulating injections, and trigger. We then had our retrieval 36 hours later in their GR office. And a transfer two days later.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Shelly)
Although I didn’t always get Shelly, they had my case readily available and took the time to listen to my thoughts and concerns even if I was “new” to them.
Describe your experience with The Fertility Center of Michigan.
Location was very easy to find. Accessibility is a plus. It’s a little unfortunate they don’t have more accessible clinics in northern Michigan but a family is worth the travel. It was very easy to reach the nursing staff in time of need. I ran out of medications and didn’t know what to do. They helped me get them right away on a Sunday night.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
I had my monitoring appointments at home locally which was very helpful. Results were called to me no later than 4pm
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
We have spent about 12k total on treatment and another 4K on meds.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I appreciated Dr Dodd’s allowing us to transfer 2 embryos as we would be ecstatic with multiples. Being fairly young and healthy, we felt it was a good decision he helped us make.
10
Doctor
William Dodds (retired)
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
6
NPS
8
Age 32
3 IUI
PCOS
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Doesn't Recommend
Neutral
Unsuccessful
Dr. Dodd’s was personable and answered any questions you had, but you only saw him once. The rest of the time you deal with the nurses...I was concerned about being able to get pregnant due to losing a Fallopian tube a year and a half prior to this appointment along with having PCOS. He was very thorough and kind about everything...We decided to try doing the IUI first because I still have a good Fallopian tube.
You have to go go between the 2 locations(Kalamazoo and Grand Rapids) because they cannot she the insemination procedures in Kalamazoo. The Kalamazoo staff [at The Fertility Center of Michigan] is amazing and very friendly and helpful. Grand Rapids staff not as friendly...[nurses] are amazing. They call you back that day to answer any questions, make sure you fully understand and don’t rush you. Very caring people.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
The first time I saw him was at the initial consult. He was very friendly and answered my questions, and went over my health history. I was concerned about being able to get pregnant due to losing a Fallopian tube a year and a half prior to this appointment along with having PCOS. He was very thorough and kind about everything.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Ask as many questions as possible, even write down questions before going in. You only see the Dr. once.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s was personable and answered any questions you had, but you only saw him once. The rest of the time you deal with the nurses.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
The first thing is Dr. Dodd’s gave me a list of speed donors to chose from. We decided to try doing the IUI first because I still have a good Fallopian tube. The first time we did the Clomid and Ovidril. A couple of ultrasounds and then the IUI. This did not work. The second time they changed the meds to Letrozole and Ovidril, a few ultrasounds and then the IUI. This attempt failed also. The third time they did the Letrozole, Gonal-f injections, Ovidril and progesterone, about 4 Ultrasounds and then the IUI. This attempt failed as well. They were hoping I would produce more eggs and I still only got about 2-3 each time.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
They are amazing. They call you back that day to answer any questions, make sure you fully understand and don’t rush you. Very caring people.
Describe your experience with The Fertility Center of Michigan.
You only see the Dr. once. You have to go go between the 2 locations(Kalamazoo and Grand Rapids) because they cannot she the insemination procedures in Kalamazoo. The Kalamazoo staff is amazing and very friendly and helpful. Grand Rapids staff not as friendly.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Around $6000 for all 3 attempts including meds, ultrasounds, insemination and donor sorry.
6
Doctor
William Dodds (retired)
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 34 - 36
Poor Egg Quality
Recurrent Pregnancy Loss
Income $50K - $99K
1st of 7 Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. William Dodds] had us try clomid for 6 rounds. unsuccessful. we then trying to set my body my body up for ivf, where my body did not respond to the drugs . this is when we found out that the D&C damaged uterus lining. he did everything to make sure we could have our family. he performed a surgery to attempt to restore my lining . unsuccessful...[Dr. Dodds] is caring . Explains plans in details. Answers all our questions. calls us back if we have questions. knows who we are
Everyone one at the clinic [The Fertility Center of Michigan] is patient, compassionate and understanding. No matter how many times you call or email, they are happy to assist you with their knowledge...Egg Donor process was slow moving . they had us wait months for a certain nurse, who did not end up being there for our initial appointment. I like the clinic because they never are frustrated with things. they are completely understanding and show empathy every phone call, email, or visit.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodds I did recommend to my best experiencing infertility. Reason is that he is knowledgeable and can run several test that may determine a solution. He always makes sure we fully understand the steps in the plan and what are options are .
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
This process is overwhelming . Your head is foggy with anxiety , sadness and negativity. Before you go to the appointment, write down your goals and questions
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodds is caring . Explains plans in details. Answers all our questions. calls us back if we have questions. knows who we are
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
when we first met Dr Dodds, I had miscarried three times. he understood getting pregnant was not an issue for us , but staying pregnant was . He had us try clomid for 6 rounds. unsuccessful. we then trying to set my body my body up for ivf, where my body did not respond to the drugs . this is when we found out that the D&C damaged uterus lining. he did everything to make sure we could have our family. he performed a surgery to attempt to restore my lining . unsuccessful.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin Strouse)
Everyone one at the clinic is patient, compassionate and understanding. No matter how many times you call or email, they are happy to assist you with their knowledge
Describe your experience with The Fertility Center of Michigan.
Egg Donor process was slow moving . they had us wait months for a certain nurse, who did not end up being there for our initial appointment. I like the clinic because they never are frustrated with things. they are completely understanding and show empathy every phone call, email, or visit.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
I think that being drugs for me, ultrsounds, tests, consultations,egg donor. We are well over 50k
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
6
NPS
8
Age 32 - 34
2 IUI
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Not sure
I felt really good about our first consult in 2017. We had a solid treatment plan/ path established....we decided to re-consult. I felt like Dr Dodds didn't take any time to review my chart prior to coming in the room. He waffled on the recommended treatment course, at first recommending up to 4 more cycles of IUI. As we talked further, he backtracked and decided that IVF was what he was going to recommend. I felt like I had to steer the conversation, as he was saying things that weren't applicable to me
All of the nursing staff [Fertility Center of Michigan] has been beyond friendly and sympathetic!... I believe the clinic overall is a solid one. I believe they have very fair prices, but I do wish they would look into Invocell IVF. This would give people like myself a chance at IVF due to the lower cost.... Each round of IUI ended up being around $800. IVF is expected to cost around $10,000 plus meds, anesthesia, etc.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Strengths-I do believe he truly wants to help his patients achieve the end goal of bringing home a baby Weakness-I believe he is a very busy man and I didn't feel as supported by him as I would have liked. I think he focuses the majority of his support on IVF patients
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Speak up about your wants and if something doesn't sound right or applicable to your case
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
I felt really good about our first consult in 2017. We had a solid treatment plan/ path established. We did 2 rounds of IUI, with the second ending in a miscarriage/ possible ectopic. We then took a break. Fast forward to 2019, we decided to re-consult. I felt like Dr Dodds didn't take any time to review my chart prior to coming in the room. He waffled on the recommended treatment course, at first recommending up to 4 more cycles of IUI. As we talked further, he backtracked and decided that IVF was what he was going to recommend. I felt like I had to steer the conversation, as he was saying things that weren't applicable to me or were untrue.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We did 2 rounds of IUI with femara and Ovidrel. The rationale was that due to my husband's lower sperm count and motility, having more eggs and putting the sperm closer to them would increase the chance of pregnancy. I had one negative cycle and one pregnancy that ended in a miscarriage/ possible ectopic
Describe your experience with the nursing staff at The Fertility Center of Michigan.
All of the nursing staff has been beyond friendly and sympathetic!
Describe your experience with The Fertility Center of Michigan.
I believe the clinic overall is a solid one. I believe they have very fair prices, but I do wish they would look into Invocell IVF. This would give people like myself a chance at IVF due to the lower cost.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Each round of IUI ended up being around $800. IVF is expected to cost around $10,000 plus meds, anesthesia, etc.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A we did not do IVF
6
Doctor
William Dodds (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 22 - 24
PCOS
Income $0 - $49K
2nd of 2 Docs
9 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodds made me feel very comfortable and confident with his treatment plan. He told me all of the details and made me hopeful. The only thing that I wish could have done differently is that he would have suggested the hsg test before I started the Femara.... I had an ultrasound done and Dr. Dodds could tell that I had pcos. Because of the multiple cysts on my ovaries and infertility as well as some other symptoms he was confident
The strengths they [Fertility Center of Michigan] have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions.... The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds made me feel very comfortable and confident with his treatment plan. He told me all of the details and made me hopeful. The only thing that I wish could have done differently is that he would have suggested the hsg test before I started the Femara.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Ask every question you can think of! There are no stupid questions!
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He took the time to answer all of my questions and to explain the diagnosis of PCOS. He gave me hope with the treatment plan he decided and explained to me!
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I had an ultrasound done and Dr. Dodds could tell that I had pcos. Because of the multiple cysts on my ovaries and infertility as well as some other symptoms he was confident with the diagnosis. He started me on Femara 5 mg for the first cycle. It worked but the second cycle we decided to add the trigger shot to take out the guess work of when I ovulate. Now this third cycle because I only had one follicle the previous two we increased my dosage to 7.5 of Femara with the trigger shot. I had one large follicle again. I have a consultation scheduled in a couple weeks if I am not pregnant to go over the next options.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned and so caring every time I call or come in for my appointments. They make the visits each month as enjoyable as they can be.
Describe your experience with The Fertility Center of Michigan.
The strengths they have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions. I can't really think of any weaknesses at this point.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
I paid everything out of pocket. Consultation $250. Ultrasound $200 Nurse consultation $75
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 33
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
3rd of 3 Docs
9 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Dodds wants to try two cycles of hybrid medications with IUI to increase my chances of conceiving. I will be using Femara 5.0, and Gonal F at 450iu at 75iu per injection for a few days days, and a trigger shot of Ovidrel at 250 mcg/.5 ml He also gave me the success rates for all of the options that he gave me (such as, I could try Laproscopic surgery to check for endo but it would only increase my chances of conceiving by about 20%, or I could do the hybrid and IUI which on average 60% conceive within 3 cycles, or IVF which is a 60% change on the first try no matter if I have endo or anything else, with the added bonus of having egg retrieval and FET at the age of 32 instead of later in life, especially with my low ovarian reserve.
it is a nice sized clinic [The Fertility Center of MI-Kalamazoo] but it is kind of like a satellite clinic, they can do consultations,ultrasounds etc. there but for anything else you might need or want done ( IUI, HSG, IVF) you have to go to Grand Rapids to do. Which at times can make for time constraints especially for work hours. The clinic is also only open Monday, Tuesday, Thursday and Friday (which isn't a problem for me but I could see it causing issues for some people depending on their work schedule or commute time)
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds was very well spoken and personable, he told me the findings of my blood work and what was normal or abnormal and what he thought we needed to work on. He have me several different options as to what my next steps should be, but also rated them as what he would "suggest if I were his own child" . He made it very clear that he wanted to get me to what my husband and my goal of having a child in the most cost effective and healthy way possible.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
He is very open and will explain anything that you want/need.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds took the time to look at my information and decide what he thought was the best for me, he was caring but also to the point. He seemed sincere and concerned for my best interest in all aspects.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Dodds wants to try two cycles of hybrid medications with IUI to increase my chances of conceiving. I will be using Femara 5.0, and Gonal F at 450iu at 75iu per injection for a few days days, and a trigger shot of Ovidrel at 250 mcg/.5 ml He also gave me the success rates for all of the options that he gave me (such as, I could try Laproscopic surgery to check for endo but it would only increase my chances of conceiving by about 20%, or I could do the hybrid and IUI which on average 60% conceive within 3 cycles, or IVF which is a 60% change on the first try no matter if I have endo or anything else, with the added bonus of having egg retrieval and FET at the age of 32 instead of later in life, especially with my low ovarian reserve.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
Everyone was very sensitive and supportive, every time I go into the clinic I feel at ease and supported, everyone is very sensitive to the situation and you feel like they are all rooting for you to win
Describe your experience with The Fertility Center of Michigan.
it is a nice sized clinic, but it is kind of like a satellite clinic, they can do consultations,ultrasounds etc. there but for anything else you might need or want done ( IUI, HSG, IVF) you have to go to Grand Rapids to do. Which at times can make for time constraints especially for work hours. The clinic is also only open Monday, Tuesday, Thursday and Friday (which isn't a problem for me but I could see it causing issues for some people depending on their work schedule or commute time)
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
with no insurance coverage, my consultation was around $240, ultrasound runs around $275, medication costs Femara $6, Ovidrel $100 Gonal-F $450, Initial consultation was $375, Blood work all together was around $600
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
8
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
0
NPS
0
Age 39 - 40
4 IUI
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
2 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Upon meeting Dr. Dodds, he quickly explained to me that I had two options due to my age (39y.o.) ... He would have kept running the same thing over and over, even though we got no better results each time. ... No pregnancies resulted from all 4 IUIs I had done. ... He in no way was interested in discovering why we are unable to conceive. ...
Weaknesses: staff [The Fertility Ctr of MI] is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. ... It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. ... It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Upon meeting Dr. Dodds, he quickly explained to me that I had two options due to my age (39y.o.): 1) The "European method". He explained this as "...if you want a baby ASAP, I can get you one using IVF. I call it the European method because it's cheaper and used more often in Europe. It's like the deluxe package". Or we could go the 2). Conservative route. Which would be try more medicated cycles and then IUIs and see what we could get to happen. But that we had maybe a 15-30% chance of ever conceiving this way. I was, and still am, diagnosed as Unexplained Infertility. I do not have PCOS, endometriosis, or diminished ovarian reserve, I ovulate regularly, am healthy, and all tests have come back in good range. I believe the only reason he said IVF was my best option is my age. He in no way was interested in discovering why we are unable to conceive. At one time he used the phrase "Well it's a good thing that's how the good Lord made you!" when discussing female reproductive anatomy. He commented on how "great" my husband's sperm analysis was several times. He called him an "overachiever". I left feeling hopeless, pressured to spend anywhere from $10-25,000 for IVF with them, and that my body was a complete failure. I never met with him in person again. I went through 4 IUI cycles in which he supposedly read the monitoring reports and made recommendations. It took me changing Drs to get a new protocol. He would have kept running the same thing over and over, even though we got no better results each time.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Go in confident. Do not let him pressure you to make decisions. Ask questions, and ask them again. Ask that you see him in person once in awhile to check in. Ask if he personally is monitoring your cycle. I doubt he will, but I wish I had demanded it more.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
The entire office is impersonal, and you can see a different nurse, tech, or doctor each time. There is little to no consistency nor connection with your primary doctor. You are called through the same process each visit and can see others doing the same. I felt like cattle being processed for ultrasounds and IUIs. I was rarely referred to by name. Doctors who had performed IUIs on me, did not remember me from cycle to cycle. I once walked into the wrong consult room (down a long hallway, all doors look the same) and Dr. Dodds welcomed me in and asked me to sit down. He was in fact waiting for a different patient. He was not my Dr. that day, didn't recognize me, (note: he is considered my PRIMARY Dr. and has met me in-person) nor, apparently, the patient he was supposed to be waiting for. I excused myself and went to the Dr. I was seeing that day.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
My first medicated cycle, he had me do 100mg of Clomid days 3-7. I produced 6-8 mature follicles. They recommended we switch to timed intercourse rather than IUI to avoid multiples. Then, I used 50 and 100 mg of Clomid days 3-7 (alternating days), with transvaginal monitoring on Day 1, and then closer to ovulation. We hoped to get 3-5 follicles of good size. I produced these each time, with some of them getting to a very large size---38mm was my largest. Ovidril was used to trigger ovulation and IUI was performed around 24-36 hrs later. I used progesterone the day following and for the next 14 days. I was not told that progesterone could stop my period from coming and I needed to stop after a negative test in order to allow myself to bleed. This lead to quite a bit of disappointment and heartache right off the bat. By the time we came to IUI #3, my lining was severely thinning due to the Clomid. I then started using estradiol to help build my lining. No pregnancies resulted from all 4 IUIs I had done.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
A new person every time. The ultrasound techs were aloof and impersonal. They seemed upset to be there. The nursing staff would make recommendations or changes in the protocol which were in direct contradiction to the original protocol. I never felt confident when they told me to change the protocol b/c they did not seem sure or confident when I questioned why we were changing. It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
Describe your experience with The Fertility Center of Michigan.
Weaknesses: staff is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. I was crying with frustration in a consultation room once. I go myself back together and went to check out. It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. I had fulfilled my deductible. She continued to ask for payment for services that were coming back as "going to deductible". I understand business, and this is one, but I was very obviously upset and it was not an appropriate time to ask for these things. This is still a very emotional journey.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
With medications, consults, 4 IUIs, etc. about $7,000. A 10 min conversation with the Dr following my ultrasound would cost me about $150 each time. Ultrasound: $120 ea. IUI: $1200 +.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
Among many other things: I had to call in for over a week to get them to call my specialty pharmacy for a prescription that was time-sensitive. I finally left a pleading message which led them to call. I was left at the blood lab at 8 in the morning without my stat lab order being called in in the appropriate time. I had to call repeatedly for 30 min to get them to call the order in so that I could get my blood drawn, get the recommendation for the injectible meds that afternoon, and get to work on time. I had to call off and on for 2 1/2 weeks to get my records sent to my new choice in fertility clinic (CNY Fertility; $3900 IVF. They are also groundbreaking and amazing) ahead of my consult (I requested this 1 1/2 months in advance). I hope to never have to utilize them ever again. Ever.
0
Doctor
William Dodds (retired)
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
2 of 5
0
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Unknown Success
NPS
9
NPS
9
Age 27 - 32
2 IVF
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Dodds] is very friendly and compassionate. Blunt but not too blunt. Good bedside manner. We haven’t gotten the results we have been hoping for yet but he is always very understanding and always adjusting my plan and listening to my needs/wants. ... Sometimes I feel like he is stretched thin and in a hurry but other times he really takes his time.
They [The Fertility Center of Michigan] are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though. ... The only issue was my ERA test-the scheduling staff kept wanting to change it to a different day and time not knowing that it is a time sensitive test and didn’t to be done exactly when the nurse sugguested.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He is very friendly and compassionate. Blunt but not too blunt. Good bedside manner. We haven’t gotten the results we have been hoping for yet but he is always very understanding and always adjusting my plan and listening to my needs/wants.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Don’t be afraid to ask questions and tell him what you would prefer/want-he is good at listening to your preferences and then adding in his professional advice.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
At first I could tell he didn’t remember me or my husband but then as we continued to go there he now remembers us and it very friendly. Sometimes I feel like he is stretched thin and in a hurry but other times he really takes his time.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Nursing staff is amazing, always so helpful and never make you feel stupid or crazy for your questions or concerns. Always called with results in a timely manner and showed compassion.
Describe your experience with The Fertility Center of Michigan.
They are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
They were always in the morning and usually very quick. It worked for me because of my drive and then I just went to work afterwards.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Retrieval with transferring 5 day embryo with ICSI and embryo glue was roughly $10,000. My meds were around $3,000 and my montoring was roughly $2,500
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We wanted to transfer 2 and he was okay with that, he never questioned it but I think it was because he knew I had poor egg quality and wanted to better our chances.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
The only issue was my ERA test-the scheduling staff kept wanting to change it to a different day and time not knowing that it is a time sensitive test and didn’t to be done exactly when the nurse sugguested. I feel like for scheduling staff that they should definently know that. Thankfully I knew it was time sensitive and stood my ground.
9
Doctor
William Dodds (retired)
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 27 - 28
1 IUI
Anovulation
Male Factor
PCOS
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodd’s is a great person and doctor. He doesn’t rush through the appointment and thoroughly answers each question with years of experience clearly behind each thoughtful answer. He is understanding that this is a difficult and sensitive time for patients...I had tried clomid prior to seeing Dr. Dodd, and he explained that IN femara studies it have been shown to work better than clomid for pcos which I have. We tried femara twice which I ovulated with based on occupations tests and a progesterone level.
Nurses [The Fertility Ctr of Michigan] kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.... They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s is a great person and doctor. He doesn’t rush through the appointment and thoroughly answers each question with years of experience clearly behind each thoughtful answer. He is understanding that this is a difficult and sensitive time for patients, especially the woman. He is kind and detailed, with every script and note written, never missing one single fact. At the first appointment we talked about our personal lives, careers, and families including both his own and ours - which set the tone for each future appointment, making it feel like we were just meeting with a friend. We also met in casual settings that didn’t feel like a “doctor’s office” which contributed to our comfort. He is clearly close with his staff, which helped us trust him and all the staff at the fertility clinic, knowing they were a team all together supporting us.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Great doctor- he has perfect bedside Manner and is excellent at his profession.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
My calls were answered quickly, my questions were taken seriously and given thorough answers, the processes were explained in great detail as well as printed out, the staff grieved with me with each negative pregnancy test, they also helped me find the cheapest pharmacy to get medications by cash. I also had a nurse meet with me at the end of each ultrasound/consultation to go over the plan and next steps.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I had tried clomid prior to seeing Dr. Dodd, and he explained that IN femara studies it have been shown to work better than clomid for pcos which I have. We tried femara twice which I ovulated with based on occupations tests and a progesterone level. On the second round I didn’t get a positive ovulation test so I added ovidrel in the third and fourth cycles to ensure good ovulation. On the third and fourth cycles we did a mid cycles ultrasound Which showed that my uterine lining was getting smaller, and on the fourth round, which I had increased the dose of femara on, I was still only getting one follicle, so we have decided to move on to injectable with ovidrel and IUI which I am doing now. He explained that injectables will stimulate more eggs and thus increase chances of pregnancy. He also said iui doesn’t increase your chances by much, but we still wanted to try this during these injectable cycles as we will do 3 of them and then move to IVF.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic. They were kind and compassionate and I appreciated them greatly at critical moments during my treatments.
Describe your experience with The Fertility Center of Michigan.
Thorough and understanding doctors with lots of experience. Nurses kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
$300 for each ultrasound - which were multiple in some cycles. $600 -iui. $500 - first months dose of gonal f. $50 - femara. $50- metformin.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Dodd’s suggested a 2 embryo transfer as that will increase our chances of success, with a reasonable chance of a multiple pregnancy. Also is it obviously a very expensive procedure, so that is to be considered.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
At my first appointment, dr Dodd’s put ovidrel in his office note but we hadn’t discussed it and it was prescribed. It worked out as I was going to start it anyway.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2019, Successful
NPS
10
NPS
10
Age 27 - 30
1 IUI
1 IVF
Unexplained
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. ... The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
The staff [The Fertility Center of MI] is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less. ... There was not ever a line [for monitoring appointments] we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
We love Dr. Dodd’s he was able to change up our transfer each time it didn’t work to try something different to try and set us up for success. After a failed fresh transfer and a failed frozen transfer he never made us feel like we wouldn’t conceive. After our 2nd frozen transfer we conceived and carrier our son to term. The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Ask questions he is more then willing to answer them
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. He’s interested/ask question about things that are not related to infertility just to make it a less stressful experience.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We used the resistant uterine protocol on our last frozen cycle. I believe that is what worked for us. Unfortunately I can’t remember the entire process or meds that were prescribed
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff was always very kind and supportive during the process.
Describe your experience with The Fertility Center of Michigan.
I do not have any weaknesses that I can think of in regards to the clinic. The staff is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
There was not ever a line we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Around $14000 I believe with the retrieval and 3 transfers (1 fresh 2 frozen)
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He was very set on not transferring more then 2. He did say the odds of successful pregnancy were slightly higher when transferring 2.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
7
NPS
8
Age 34
1 IVF
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
We had our egg retrieval [with Dr. Dodds] and got 22 follicles 18 were mature, 14 were fertilized, 2 were implanted and 11 were frozen. We resulted in a positive pregnancy but at the 6 week ultrasound it wasn't looking good. I continued to take progesterone injections and at our follow up ultrasound we found both embryos implanted but we're not viable and I miscarried...Was very knowledgeable and seemed honest with us every time we spoke. He seemed to really want to help us with our family and offered different suggestions we could take. He left a lot up to us on how quickly we wanted to move forward and supported any decisions we made for our treatments.
They [staff at The Fertility Center of Michigan] seemed to care about our situation and we're hopeful with helping us on our infertility journey...[nurses were] Very helpful with any situation. Always returned my calls when I had any questions I had regarding our procedure to make sure I was still following our plan and things were progressing normally...The only thing was when we had our miscarriage after our first IVF procedure [at The Fertility Center of Michigan] it was much harder to receive help...
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Was very knowledgeable and seemed honest with us every time we spoke. He seemed to really want to help us with our family and offered different suggestions we could take. He left a lot up to us on how quickly we wanted to move forward and supported any decisions we made for our treatments.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
They seemed to care about our situation and we're hopeful with helping us on our infertility journey.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with 3 rounds of femara resulted all negative pregnancy tests, had an HSG done results were normal. I started IVF procedures with injections in the morning and also in the evening. I don't remember every injection but was closely monitored by blood work and ultrasounds every other day. Once we got the okay I had a trigger shot and another injection. We had our egg retrieval and got 22 follicles 18 were mature, 14 were fertilized, 2 were implanted and 11 were frozen. We resulted in a positive pregnancy but at the 6 week ultrasound it wasn't looking good. I continued to take progesterone injections and at our follow up ultrasound we found both embryos implanted but we're not viable and I miscarried.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Very helpful with any situation. Always returned my calls when I had any questions I had regarding our procedure to make sure I was still following our plan and things were progressing normally.
Describe your experience with The Fertility Center of Michigan.
Great at providing a way to get pregnant. Offers many more options and insight that regular ob's are not able to do. The only thing was when we had our miscarriage after our first IVF procedure it was much harder to receive help. There were other circumstances and factors that occurred during this time which made it more difficult. In hindsight I would have found a better OB sooner to help with the process.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
I was given a few options based on availability and I picked what I was able to do between my work schedule and office hours.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
With our original insurance we had all of our procedures covered outside of a minor copay for each appointment. With our new insurance they do not work with so everything is now out of pocket even though our current insurance offers fertility treatments the same as our previous insurance it's just now out of network.
7
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 29 - 30
1 IUI
2 IVF
Anovulation
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Dodds is one the kindest people I have ever met. He was so caring and understanding. He helped us see the light at the end of the tunnel when we couldn't see it ourselves. He celebrated our victories with us and was always there if we needed it. He was willing to look into things if needed and would always talk over my options with us so that we could decide together what was best...Dr Dodds was always so kind to me and positive. He was open to things I suggested and answered all my questions without rushing me. He made me feel like I was the only patient every time he was with me.
$6000 for IVF not including meds or monitoring appointments $3300 for frozen transfer My insurance covered meds with a $150 copay for each medication and completely covered ultrasounds...Everyone at the [Fertility Center] Kalamazoo office is wonderful from the front desk staff to the doctors. The only weakness I would say is their open hours so you have to drive to the main Grand Rapids office sometimes but for the most part don't have to
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodds is one the kindest people I have ever met. He was so caring and understanding. He helped us see the light at the end of the tunnel when we couldn't see it ourselves. He celebrated our victories with us and was always there if we needed it. He was willing to look into things if needed and would always talk over my options with us so that we could decide together what was best.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Trust that he has your very best interest at heart!
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodds was always so kind to me and positive. He was open to things I suggested and answered all my questions without rushing me. He made me feel like I was the only patient every time he was with me.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
My first retrieval we used follostim and menopur and then added in ganirelix when appropriate. We triggered with both HCG and lupron due to my history of mild OHSS. I did a fresh transfer with that cycle that resulted in a negative pregnancy test. I had 3 frozen day 2 embryos left from this cycle. My next retrieval cycle we did the same protocol but this time did a freeze all cycle. My first frozen transfer of a day 3 embryo using the long lupron protocol resulted in a chemical pregnancy. My second frozen transfer using the stimulated protocol (due to unwanted side effects with lupron) with follistim resulted in a successful singleton pregnancy.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Ashley)
Ashley is a wonderful, kind and caring nurse. She answered all my questions and would talk to me on the phone as much as I needed to feel comfortable. I can't say enough nice things about her!
Describe your experience with The Fertility Center of Michigan.
Everyone at the Kalamazoo office is wonderful from the front desk staff to the doctors. The only weakness I would say is their open hours so you have to drive to the main Grand Rapids office sometimes but for the most part don't have to
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
$6000 for IVF not including meds or monitoring appointments $3300 for frozen transfer My insurance covered meds with a $150 copay for each medication and completely covered ultrasounds
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
My doctor recommended transferring 2 embryos each time which I agreed with
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
8
NPS
9
Age 30 - 34
4 IUI
2 IVF
Male Factor
Poor Egg Quality
Income $50K - $99K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Successful
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults...We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
I felt that [The Fertility Center of Michigan] was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings...Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Be prepared with all your questions for him. So you feel informed of the process you are about to endure.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
I felt that the fertility center was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with IUI and gonal f shots. All resulting in a negative pregnancy test. We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
Describe your experience with The Fertility Center of Michigan.
They are all friendly and accommodating. They are very open and will share their infertility stories with their patients. I do feel it would help the financial stress of this process if they allowed payment plans.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
8,000 for the ART program. 5,000 medication 2,000 blood work /ultrasounds, etc.
8
Doctor
William Dodds (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 38 - 41
4 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. William Dodds] seemed to really care and wanted us to have a family almost as badly as we wanted to have one...I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion...suggested we move to IVF due to my age of 38...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger...Each one [nurse] again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
We felt like family with Dr. Dodds. I think he truly cares about our story and knows how badly we wanted a family. On the visits we didn't see Dr. Dodds, we saw exceptional and caring Drs I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Keep going. What you are doing is a team effort with Dr. Dodd's. He will do his part and you will need to do your part.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He seemed to really care and wanted us to have a family almost as badly as we wanted to have one.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
My husband and I had been trying to conceive for 4 years prior to seeing Dr. Dodd's. We had tried several IUI's with my OBGYN. One resulted in a pregnancy that ended in a stillbirth at 30 weeks. We never got pregnant on our own or any other time trying IUI with my OBGYN. In the consult with Dr. Dodd's, he talked about trying IUI twice with Clomyd before moving to more intensive treatment. I got pregnant and then miscarried with my first IUI treatment with Dr. Dodds. He then allowed me to try more than 2 IUI's, knowing I was able to get pregnant with the first round. After the 4th or 6th (can't remember how many we did) IUI that year, he then suggested we move to IVF due to my age of 38. My husband and I were hesitant due to the cost. We soon realized we needed to take the next step to IVF. We contacted Dr. Dodd's to let him know we wanted to take the next step and then it moved fast from there. We did the egg retrieval a couple of months later and did a live embryo transfer (3 embryos) two days later. We froze the 5 remaining. I had a successful pregnancy and gave birth to our son at 36 weeks and 5 days in May 2017. We then did an embryo transfer of 3 frozen embryos in March/April 2018 that resulted in a negative pregnancy test. Then in August 2018 we transferred our last 2 frozen embryos with a IUI two days prior to the embryo transfer. This round resulted in a positive pregnancy test. We soon found out we were pregnant with twins. Then I miscarried the twins at 7 weeks. At that point I was done trying due to my age and all that we had been through. We are happy with our son in heaven and our son on this earth. We are so grateful to Dr. Dodds, Dr. Shavell and Dr. Thakur for all their support and care they provided through our treatments. They showed compassion and humanity and some of their own personal stories. I can not say enough good things about The Fertility Center's team of doctors.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Each one again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt.
Describe your experience with The Fertility Center of Michigan.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
10
Age 28
1 IVF
Male Factor
PCOS
European
Income $0 - $49K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him...For the fresh embryo transfer they prefer to transfer 2 embryos..... He took time to be with us and answer any and all questions we had the whole way through.
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him and of The Fertility Center as a whole.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Come with lots of questions and ask about anything you are unsure or confused about.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds always wanted to know about our lives and what was going on in them. He took time to be with us and answer any and all questions we had the whole way through.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Kim)
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
Describe your experience with The Fertility Center of Michigan.
The Fertility Clinic has a great ambiance. It’s very clean and very welcoming. The waiting area has numerous resources for those who are going through fertility assistance. The ladies at the front desk are always on top of there game and get you checked in very fast. All of my appointments have started within 15 minutes of my appointment time. They are very efficient and run things well.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
IVF - ART consultation, egg retrieval, embryo transfer = $8,000 Sperm analysis, wash, and storage = $1000 Ultrasounds = $225 (before insurance) Storage of embryos $400 a year. $100 charged per quarter
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
For the fresh embryo transfer they prefer to transfer 2 embryos.
8
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
9
Age 32
1 IUI
Male Factor
PCOS
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment. ... We have done one round of IUI Femara Protocol so far. ... We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
The [Fertility Center of Michigan] environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. ... There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
We are in the middle of our fertility journey so I haven't had too many encounters with Dr Dodds yet, however the ones I have had been positive. Upon meeting him he was very informative, but in a way thats easy to understand. He let us know what he thought the best plan for us was and also took some time getting to know us. He is professional but understanding and compassionate. He also called me personally the day of our IUI to discuss how it went and his thoughts for moving forward. We are confident and happy with the care we are receiving.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Don't be afraid to ask questions! He is more than happy to elaborate if you don't understand. Also don't be afraid to ask for a different option if you're not comfortable with the one he gives. For example, he thought we may be better off trying IVF but we decided to exhaust the IUI option first. He was supportive of this decision.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We have done one round of IUI Femara Protocol so far. We are using Femara, a mid cycle ultrasound, and ovidril injection. We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff has been supportive, kind, and informative. They encouraged us when we were upset, answered all of our questions without making us feel silly, and have been incredibly professional during treatments.
Describe your experience with The Fertility Center of Michigan.
The environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. We were really nervous on our first visit but the nurses made it more comfortable. You will first meet with a nurse to go over your information, then your Dr will meet with you in their office. We were very worried that it would be a very emotional experience, but the staff and environment made it much easier than we thought.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
We are only beginning. Our first patient visit we just paid a copay because our insurance covers diagnostic costs. The cost of IUI was $600 (not including our medication, that was an additional $120)
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days. I called back and another nurse could see that we had talked but that the scripts weren't actually sent. She sent them and it was taken care of quickly.
9
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 29 - 31
3 IUI
Endometriosis
Unexplained
European
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
It was determined I have a heart-shaped (bicornuate) uterus ... He [Dr. Dodds] has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
Great staff [Fertility Center of Michigan], although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. ... IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Even though we haven't had our miracle baby yet, I still am so thankful for having Dr. Dodds as our doctor. He has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Schedule to meet with him if you have questions and make sure to bring a list of questions! He is great about explaining options and also great about listening to you.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
When we first started medicated cycles at The Fertility Center, I rarely saw any of the doctors, but when I did, it was always a good experience. However as we have continued on through IUIs, then IVF, a miscarriage, the care has gotten more and more personalized and Dr. Dodds has been extremely empathetic, thorough, and generous. He has squeezed us in when the schedule was "full" and never rushes the conversation when we meet with him.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
He first ordered blood work, sperm analysis, and HSG for diagnostic testing. It was determined I have a heart-shaped (bicornuate) uterus, otherwise we were unexplained. Multiples is a big risk with this condition, so he made sure to start me out on the lowest dose of Femara when I started medicated cycles. He had me come in for one midcycle US and we were able to adjust meds to get the anywhere from 1-3 follicles. After 4 cycles on femara, we met with him and he offered IUI or IVF. I was close to overproducing follicles a couple times (and again multiples is risky for me), so IVF would be more predictable. But, due to cost, we decided to do IUIs first and he was very understanding. We added in injectables to help with egg quality and ended up having to cancel our first month due to overproducing. After that, he had me come in a lot earlier and more frequent to monitor closely. The next 3 IUIs went smoothly (except for not getting a positive pregnancy test!). We then moved on to IVF. Before starting, I was on birth control for 6 weeks to quiet everything. We had a great retrieval with 17 eggs retrieved, 16 mature, all 16 fertilized, and 12 made it to day 2 freeze. I had to do a freeze-all because of risk of hyperstimulation. After our first day 3 embryo FET, I got pregnant, but miscarried at 10 weeks. I then went on to do 3 more FETs, all failed. We met with him after each FET to discuss next steps. He did try an immune protocol for resistant uterus for the last two FETs due to some indications that I may have autoimmune issues. This last FET we ended up transferring two embryos, as we hadn't had luck with single embryo transfers. After 4 transfers and 5 embryos transferred, we met again and Dr. Dodds had discussed our case with the other three doctors at the practice and gave us several options moving forward. We are now considering doing a fresh round of IVF and PGS testing all embryos, new and old. We got karyotyping done on me and are waiting on results. I also have a hysteroscopy scheduled for next week to look at the inside of the uterus to determine if anything obvious could be preventing implantation.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
There are a lot and they are all super nice and helpful. Early in our time at the Fertility Center, I sometimes felt like I had to remind some of them about certain unique parts of my case, but as we have moved on to IVF, the nurses seem to be very up to speed.
Describe your experience with The Fertility Center of Michigan.
Great staff, although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. But, everyone is always helpful! They run things efficiently and are good about getting back to you that day if indicated.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K. IUI ended up being about 1.5K per cycle. Medicated cycles alone were pretty cheap, usually $100-200.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
With a bicornuate uterus, we were encouraged to transfer one embryo. Not until our fourth transfer did we end up transferring two. Dr. Dodds went over all the pros/cons with us.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
10
Age 29
3 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
Income $100K - $199K
Doctor
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Very nice and great bedside manner. He [Dr. William Dodds] is realistic but after 2 failed transfers he is not changing anything and that is frustrating. Clear with his plan of action and answered all questions. Did feel slightly rushed when seeing him.... I did the GnRH antagonist protocol due to my low ovarian reserve (low AMH) and the results were 12 eggs total with 1 immature, 1 did not fertilize and 10 fertilized embryos. We did use ICSI as our choice to increase our odds to be able to freeze our embryos. No male factor with my husband. He transferred two and froze 8. The goal was to have enough embryos to have for all children desired as my ovarian reserve will continue to decrease and IVF in the future might not produce as many eggs.
I do not have any negatives to say about any of the staff at The Fertility Center. All were kind, excellent communicators, compassionate, concise, knowledgeable.... Able to get you in for a visit in a reasonable amount of time, awesome staff, fair prices, straight forward billing, counseling available, quick phone calls back and caring doctors. At this time there are no weaknesses.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Very nice and great bedside manner. He is realistic but after 2 failed transfers he is not changing anything and that is frustrating. Clear with his plan of action and answered all questions. Did feel slightly rushed when seeing him.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Very kind and compassionate for what you are going through. Knowledgeable.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Very personable and funny.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I did the GnRH antagonist protocol due to my low ovarian reserve (low AMH) and the results were 12 eggs total with 1 immature, 1 did not fertilize and 10 fertilized embryos. We did use ICSI as our choice to increase our odds to be able to freeze our embryos. No male factor with my husband. He transferred two and froze 8. The goal was to have enough embryos to have for all children desired as my ovarian reserve will continue to decrease and IVF in the future might not produce as many eggs.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Ashley)
I do not have any negatives to say about any of the staff at The Fertility Center. All were kind, excellent communicators, compassionate, concise, knowledgeable.
Describe your experience with The Fertility Center of Michigan.
Able to get you in for a visit in a reasonable amount of time, awesome staff, fair prices, straight forward billing, counseling available, quick phone calls back and caring doctors. At this time there are no weaknesses.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
I have Blue Care Network Nurse office visits-copay $10 Doctor office visits-co-pay $40.00 Ultrasounds were partly covered- out of pocket was approx $30.00 per US All labs were covered but had to use an outside lab--could not have blood drawn in the office. Hysterscopy with Dye was partly covered by insurance--approx $300.00 out of pocket Hysteroscopy with saline-partly covered but out of pocket was $100.00 Approx $8,000 for IVF, ICSI and transfer. Anesthesia was from an outside vendor and was $400.00 Medications ordered from outside pharmacy was approx $5000.00 for IVF (some were partly covered and some were covered but the out of pocket cost was more than the cash price so chose cash price). Endometrial Scratch-partly covered but approx $100.00 out of pocket 1st Transfer cost approx $5000.00 and medications an additional $250.00 through outside pharmacy.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He did not have any preference. He said due to my age we could choose 1-2 embryos to transfer and that our chance of pregnancy was higher, even with just one, as all my testing thus far was negative and I was 29 years of age.
8
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
2 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
10
Age 35 - 36
2 Fertility Medications
Male Factor
Tubal Blockage
Unexplained
European
Income $100K - $199K
Teacher
1st of 4 Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
I was provided information [by Dr. William Dodds] on the risks of single vs. multiple and the recommended number to implant based on my age...altered treatment for my second round of IVF to achieve better results. He is friendly and willing to answer any questions. However, it did not seem like he knew me as a patient and what my experience was and needed to go through my chart right before meeting me.
Even though I met with several nurses [at The Fertility Center of Michigan] over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed...There was just some miscommunication this last cycle with the medications I was supposed to be on and when I was supposed to start. It is unclear if it was more the pharmacy's fault or the clinic's, but it was stressful not receiving medications until the day before I was supposed to start my medications.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds is very knowledgeable and has lots of experience. He is compassionate in the room and will call depending on the result. He also provides hope for future round of treatment. It may be that he has too many patients, as it seemed as though he did not remember me and needed to look over my chart prior to each meeting.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Make sure to ask lots of questions.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds altered treatment for my second round of IVF to achieve better results. He is friendly and willing to answer any questions. However, it did not seem like he knew me as a patient and what my experience was and needed to go through my chart right before meeting me.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
For my first IVF cycle - I was on the antagonist protocol with Cetrotide, Menopur and Gonal-F. This produced 13 eggs, 8 fertilized and 4 embryos. We transferred two on a fresh cycle and two on a frozen cycle on none of them stuck. For my second cycle (current), I am on the microdose flare Lupron protocol. Three days after stopping birth control I start on 20 units of microdose Lupron twice a day. Two days of that I began 450 IU of Gonal F in the evenings. I have also had an endo scratch and will use Embryogen for this cycle in order to help with implantation. Egg retrieval is in 2-3 days.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Even though I met with several nurses over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed.
Describe your experience with The Fertility Center of Michigan.
The clinic is very efficient in terms of planning for treatment and getting you in for ultrasounds and blood work. They meet with you after most appointments to make sure you are clear are the next steps. In terms of weaknesses, there was some miscommunication with the pharmacy regarding my medication and sometimes it can be difficult to get answers regarding insurance issues. But, overall, they care about their patients and want success for everyone.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
IVF treatment with ICSI was around $9000; ultrasounds and blood work were separate costs. Medication was between $2800-$3400
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was provided information on the risks of single vs. multiple and the recommended number to implant based on my age.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was just some miscommunication this last cycle with the medications I was supposed to be on and when I was supposed to start. It is unclear if it was more the pharmacy's fault or the clinic's, but it was stressful not receiving medications until the day before I was supposed to start my medications.
8
Doctor
William Dodds (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5

Learn from top medical experts

Explore all courses