Rated 7.6
Strongly recommend: 60%Neutral: 21%Don't recommend: 19%7.6
60% strongly recommend
10 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.1
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.3
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Osteopathic Medicine and Surgery
Residency
Medical Center of Delaware
Fellowship
U of Vermont - Burlington

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
William Ziegler works in 1 office at

Reproductive Science Center of New Jersey
Rated 8.3
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.3

Explore Clinic
Eatontown
234 Industrial Way West, Suite A 104
Eatontown, NJ 07724

10 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 35 - 38
1 IUI
European
Income $200K - $499K
Operations
1st of 3 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Ziegler is a strong communicator. He is attentive and patient. I am able to speak with him in person and over the phone. He is honest and will paint the whole picture for you so that you have realistic expectations. He also explains technical things at a level that is comprehendable to the patient...has years of experience and I always felt that he was compassionate and non judge mental when responding to my questions. He also has a way of explaining scientific and technical things as a level that is comprehendable to his patients.
Great clinic. This practice [Reproductive Science Center of New Jersey] has been around for a while and is a well oiled machine. I never experience long wait times and my appointments never last long, which I appreciate since I am a full time working mom. The cycle monitoring appointments are always early in the morning so I am never too late for work...Nursing staff is compassionate and patient. If they don’t know the answer to a question, they work hard to get you an answer.
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler is a strong communicator. He is attentive and patient. I am able to speak with him in person and over the phone. He is honest and will paint the whole picture for you so that you have realistic expectations. He also explains technical things at a level that is comprehendable to the patient. I would recommend his practice to a friend who is looking to undergo fertility treatment.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
Do not hesitate to ask questions, even when you are think they seem silly. Dr. Ziegler has years of experience and I always felt that he was compassionate and non judge mental when responding to my questions. He also has a way of explaining scientific and technical things as a level that is comprehendable to his patients.
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler was always able to meet with me in person upon request. I did not feel rushed when I had questions. He was also available via phone. When I had IUIs that resulted in a negative pregnancy test, Dr. Ziegler communicated with me directly over the phone. I appreciated this rather than notification over a portal or via the nursing staff. He had me take updated tests over the course of treating me to ensure we were always capturing my current fertility state. I also felt that he was honest with me regarding my chances for success.
Describe your experience with the nursing staff at Reproductive Science Center of New Jersey.
Nursing staff is compassionate and patient. If they don’t know the answer to a question, they work hard to get you an answer.
Describe your experience with Reproductive Science Center of New Jersey.
Great clinic. This practice has been around for a while and is a well oiled machine. I never experience long wait times and my appointments never last long, which I appreciate since I am a full time working mom. The cycle monitoring appointments are always early in the morning so I am never too late for work.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
I have insurance through my employer which covers the cost of my procedures up to $20k lifetime max and up to $6k lifetime max. I paid out of pocket for what wasn’t covered. Once I maxed out my prescription max, some of the prescriptions were discounted because of the relationship between the fertility pharmacy and the practice.
10
Doctor
William Ziegler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
0
NPS
0
Age 25
1 IVF
1 Embryo Freezing
Male Factor
European
Income $200K - $499K
3rd of 3 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Ziegler was quiet, uninvolved, and disinterested. He was never rude or condescending, but rather apathetic...I only met Dr. Ziegler twice — and it was during an ultrasound and then egg retrieval. But no more than two words were exchanged. I had some communication via telephone after my IVF where he seemed to be disinterested in the questions and concerns I had...
The nurses [at Reproductive Science Center of New Jersey] even insulted Dr. Ziegler in front of me (without him present) which made me quite uncomfortable because he had just performed my egg retrieval and I wanted to have confidence that he would pull through good results. Very uncomfortable experience...the vast majority (those I dealt with firsthand during ultrasounds and phone calls) were rude and demonstrated odd, unprofessional behaviors. It’s odd to be a patient and witness the ‘behind-the-scenes’ coworker drama...
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler was quiet, uninvolved, and disinterested. He was never rude or condescending, but rather apathetic. When I addressed concerns with him, especially pertaining to staff (they would chant anti-vax rhetoric and told me to leave my infant in my car unattended during egg retrieval as they didn’t want him coming in with my husband to quickly sign paperwork), Dr. Ziegler said IVF nurses are hard to find so he just deals with them. Overall results and care by Dr. Ziegler were poor.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
I would recommend they see Dr. Ziegler’s partner instead. That way they can still attend this clinic, if location is important, but also have a nicer, more human doctor.
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
I only met Dr. Ziegler twice — and it was during an ultrasound and then egg retrieval. But no more than two words were exchanged. I had some communication via telephone after my IVF where he seemed to be disinterested in the questions and concerns I had.
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
We used medications such as menopur, gonal-F, and cetrotide for my egg retrieval. I think everything was pretty standard. I stimmed for roughly 10 days, 9 eggs were retrieved, 8 eggs were mature, 2 day 6 blast went to freeze to which 1 PGT ‘normal’ embryo resulted.
Describe your experience with the nursing staff at Reproductive Science Center of New Jersey.
Some of the nurses, through passing, were lovely and very kind. However, the vast majority (those I dealt with firsthand during ultrasounds and phone calls) were rude and demonstrated odd, unprofessional behaviors. It’s odd to be a patient and witness the ‘behind-the-scenes’ coworker drama. The nurses even insulted Dr. Ziegler in front of me (without him present) which made me quite uncomfortable because he had just performed my egg retrieval and I wanted to have confidence that he would pull through good results. Very uncomfortable experience. Also very low diversity in the nursing staff. Staff was predominantly white, with zero black staff.
Describe your experience with Reproductive Science Center of New Jersey.
The clinic is very clean and well kept. The nurses who ARE kind, are very, very kind. I wish I had worked with them. The receptionist is so sweet as well! Billing was a hassle, but it’s safe to assume billing at any healthcare facility is a hassle because insurance is impossible. Morning monitoring is kind of a nightmare, seems to be a bit overly busy. I think this practice might be taking on too many patients which could maybe hinder overall quality. Dr. Ziegler is a bit too uninvolved and the nurses I had were awful. Also a strong need for a more diverse nursing staff / clinical staff.
Describe your experience with your monitoring appointments at Reproductive Science Center of New Jersey.
It was typically very busy and staff made me uncomfortable because they seemed grumpy.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
Roughly $7,000 for the IVF cycle, my medications were covered by insurance so I’m unsure of the cost of those, and roughly $2000 for PGT testing of embryos.
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
This was a preservation cycle so I am unsure about his transfer approach. However, I was encouraged to transfer an embryo if I had none to freeze (despite this being a preservation cycle).
What specific things went wrong at Reproductive Science Center of New Jersey?
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Science Center of New Jersey.
I
0
Doctor
William Ziegler
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
8
NPS
10
Age 32
1 IUI
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Successful
Dr. Zeigler was a great doctor and an overall likeable person. We didn't always see eye to eye on protocol, but he agreed to follow my lead. I'll never forget his kindness through it all and he was never bothered by my extreme anxiety...took time to answer my questions at every appointment, explained throughly, and had wonderful bedside manner during my laparoscopy/hysteroscopy.
When I was new to the [Reproductive Science Center of NJ] clinic, they sometimes acted like I new all about reproductive science. There were more than a few miscommunications and even near the end of my time at the clinic, my chart was still incorrect. I had to correct them every time we talked through my history.
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Zeigler was a great doctor and an overall likeable person. We didn't always see eye to eye on protocol, but he agreed to follow my lead. I'll never forget his kindness through it all and he was never bothered by my extreme anxiety.
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Zeigler took time to answer my questions at every appointment, explained throughly, and had wonderful bedside manner during my laparoscopy/hysteroscopy.
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
I was told after my laparoscopy/hysteroscopy that IVF was my only option due to my tubes being misshapen from endometriosis and adhesions. I pushed back and asked for one more cycle of injectables (Gonal F 150) but added prednisone and decided to try IUI. It was a success and I delivered a healthy baby boy in May of 2021.
Describe your experience with the nursing staff at Reproductive Science Center of New Jersey.
When I was new to the clinic, they sometimes acted like I new all about reproductive science. There were more than a few miscommunications and even near the end of my time at the clinic, my chart was still incorrect. I had to correct them every time we talked through my history.
Describe your experience with Reproductive Science Center of New Jersey.
They truly want to help. When the pandemic hit and elective procedures were banned, my depression was pretty bad. I knew I was unlikely to conceive without the surgery and watching the news day after day, waiting for elective procedures to be possible again was really hard. They called me the day they knew they were allowed to operate again because "they knew how anxious I was to have it done". So someone took note, made the call, made it happen, and now I have my miracle baby.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
The surgery was the most expensive, followed by the injectables.
What specific things went wrong at Reproductive Science Center of New Jersey?
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Science Center of New Jersey.
They could never understand why I wanted to do medicated/timed intercourse cycles. And they always recorded these cycles incorrectly in my chart. The first cycle, they made me order a trigger shot, never explained what I should do with it, so when I got a positive OPK I was all excited, called ready to use this expensive trigger shot, and they go "Oh no, if you've got a positive opk you can't use the trigger shot" that was for earlier. So I was annoyed I spent money on a trigger shot and was never instructed how to use it.
8
Doctor
William Ziegler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
8
NPS
8
Age 33 - 34
1 IVF
Male Factor
Uterine Fibroids
Recurrent Pregnancy Loss
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
I think he [Dr. William Ziegler] is a caring and good natured doctor. He seems very smart and knowledgeable in this field...always willing to give time to give a detailed explanation of every step. Every visit always ended with a hug. Results of pregnancy tests were given by phone call directly from him...although I did get pregnant three out of four times. Two were a chemical and one was a miscarriage...
I liked that they [Reproductive Science Center of New Jersey] had convenient hours and locations. Everything seemed clean and up to date...I have had some very good nurses and some not so good. Everyone is generally nice, my main issue was things not always being communicated to me properly...Results of pregnancy tests were given by phone call directly from [Dr. William Ziegler] not a nurse.
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
I think he is a caring and good natured doctor. He seems very smart and knowledgeable in this field. Unfortunately I did not have a baby through his treatments. I assume it wasn’t anything he did, I feel it is my body.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
Be patient it doesn’t always work the first time or at all.
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
Dr Zeigler was always willing to give time to give a detailed explanation of every step. Every visit always ended with a hug. Results of pregnancy tests were given by phone call directly from him not a nurse.
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
The retrieval was 13 days of gonal f, menopur, Lupron, and Lovenox. Transfers were birth control, Lupron, progesterone, estrogen, lovenox, and foltabs.
Describe your experience with the nursing staff at Reproductive Science Center of New Jersey.
I have had some very good nurses and some not so good. Everyone is generally nice, my main issue was things not always being communicated to me properly. Nothing major but there were some mistakes that I thankfully caught along the way.
Describe your experience with Reproductive Science Center of New Jersey.
I was very happy with the clinic. I liked that they had convenient hours and locations. Everything seemed clean and up to date. The three doctors that work there all seem pretty good. My doctor was Dr Zeigler but I also had Dr Mensah perform a few procedures. I met doctor Martinez once but I didn’t care for him much. He was nice but not a good fit for me. He was my last appointment before a transfer and he questioned things my doctor were doing and told me he wasn’t sure this was a good transfer. I was so far in and it wasn’t being rescheduled I feel he only added stress to my situation. Overall i would recommend them. I must add that although I did get pregnant three out of four times. Two were a chemical and one was a miscarriage. I do not have a living child from treatments.
Describe your experience with your monitoring appointments at Reproductive Science Center of New Jersey.
They were between 7-8 am either location and ran very smooth. I never was there more than a half hour.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
I don’t remember the costs. I will say a lot was covered with insurance. I do know what wasn’t was expected to be paid in full. No discounts
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
We only did single transfer but I wish the last one we did more than one. He recommended against it so I followed that recommendation.
What specific things went wrong at Reproductive Science Center of New Jersey?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Provided conflicting information
8
Doctor
William Ziegler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
1 Embryo Freezing
Endometriosis
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. William Ziegler] spoke to us so we would understood .. broke everything down completely. He was VERY responsive to phone calls. Made us feel like we were his only patients...He took us straight to our best route. He didn’t push any unnecessary testing. He never made us feel like we were making the wrong decision. I truly feel he had our best interest. The only downfall is his office appointments in Toms River are limited (which is probably irrelevant)considering he was always available in Eatontown . I can’t wait to meet with him again in the near future for a consult.
[The nurses at Reproductive Science Center of New Jersey are] Very real. Very helpful. Very talkative. I felt comfortable confiding in them if I wasn’t sure what was going on during the visit...Strengths- friendly environment/ overall pleasant happy staff (they will remember you) Weakness - all situational (where you live — office hours for Toms River testing) .. cost of extra testing and storage but that’s probably the same everywhere but they are completely transparent with it.
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
I wouldn’t change a thing with our experience. I went through 5 rounds of chlomid with my OBgyn. He took us straight to our best route. He didn’t push any unnecessary testing. He never made us feel like we were making the wrong decision. I truly feel he had our best interest. The only downfall is his office appointments in Toms River are limited (which is probably irrelevant)considering he was always available in Eatontown . I can’t wait to meet with him again in the near future for a consult.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
GO IN OPEN MINDED! There is hope :)
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
He spoke to us so we would understood .. broke everything down completely. He was VERY responsive to phone calls. Made us feel like we were his only patients.
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
Oh man. Ok so we used a million shots ... so many shots. I can’t remember the specifics I’m just so glad it was successful. We started treatment in maybe March/April. Retrieval was in July. Transfer in August. The last medication I have on my fridge is menopure. I remember using a vaginal to build my lining towards the end but can’t remember the name (it wasn’t as terrible as everyone makes it seem). I am/will do this all over again.
Describe your experience with the nursing staff at Reproductive Science Center of New Jersey.
Very real. Very helpful. Very talkative. I felt comfortable confiding in them if I wasn’t sure what was going on during the visit.
Describe your experience with Reproductive Science Center of New Jersey.
Strengths- friendly environment/ overall pleasant happy staff (they will remember you) Weakness - all situational (where you live — office hours for Toms River testing) .. cost of extra testing and storage but that’s probably the same everywhere but they are completely transparent with it.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
Great insurance. So only cost were extras like PGS...
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
He told me to transfer one. I was 30 at the time. I had no prior infertility issues as far as carrying. I had a healthy full term 5 yearold boy previous of my infertility issues.
10
Doctor
William Ziegler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 34 - 38
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Ziegler is like a member of the family - even when things don't go as well as you hope he is honest and supportive and helps you make the best decision possible for you and your family...no matter how hard the case he will do what he can to help you... We have had a rocky road but he has been the one constant source of support throughout a process that not many understand or can help you through. I would say the one limitation is the size of the practice which means patients have to be batched - this can take more time for treatment but I believe this is a very common practice in the industry. Dr. Ziegler is honest and very up to date on the latest research and will give you the honest story on things that may be trending but not clinically validated.
They [nurses at Reproductive Science Center of New Jersey] have been great to me throughout the process...[monitoring hours were] Very convenient and didn't take away from work which was great. Never took more than a half hour...He [Dr. Ziegler] actively follows the guidelines as outlined by SART etc. Single embryo was used with pgs. With non-pgs he follows age based guidelines.
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler's is a wonderful physician who truly cares about his patients and provides you with the best care possible. He is well regarded in the industry and I appreciate that he doesn't give up on his patients are try to skew his success rates - no matter how hard the case he will do what he can to help you! We have had a rocky road but he has been the one constant source of support throughout a process that not many understand or can help you through. I would say the one limitation is the size of the practice which means patients have to be batched - this can take more time for treatment but I believe this is a very common practice in the industry. Dr. Ziegler is honest and very up to date on the latest research and will give you the honest story on things that may be trending but not clinically validated.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
Come prepared to ask questions and be honest with things you don't understand. He is great at using analogies or pictures to explain what is happening so don't be afraid to speak up.
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler is like a member of the family - even when things don't go as well as you hope he is honest and supportive and helps you make the best decision possible for you and your family.
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
Birth Control for 2-3 weeks overlap with low dose lupron 20 units Lupron only for 4 days Stimulation using Follistim/Gonal- F - 225 units (on cycle 2 we went up to 300 half way through Stim) menopur 75 units (on cycle 2 went up to 150 units half way through) estrogen from 2- 6 mg increasing overtime Doxycycline 2X per day for 4 days Medrol - 3 days Progesterone Ethyloleate 1ml - 5 days pre-transfer Crinone - day after transfer Expected decent response - increase happened when not responding as well as first round. Round 1 - 14 eggs harvested, 10 mature, 8 fertilized, 4 non pgs tested embryos FET transfer 2 years later - two embryos - ended in miscarriage at 10 weeks - one identified trisomy 15 2 remaining 3AA and 4BB embryos Endometrial Receptivity Analysis - Receptive Round 2 - 14 eggs harvested 13 mature 10 fertilized 2 blastocyst 1 PGS normal, one trisomy 11 and 22 FET - transferred one embryo - negative test What we have discovered - my blood pressure and thyroid react poorly to estrogen - we now know moving forward to test thyroid frequently and be on BP meds ahead of FET cycle. Interestingly, my body handles a retrieval better than the FET meds - we are considering a fresh transfer as a next step.
Describe your experience with your nurse at Reproductive Science Center of New Jersey. (Assigned nurse: Heather and Hina )
Very supportive - gave me their own water bottle so I could pee for a test. They have been great to me throughout the process.
Describe your experience with Reproductive Science Center of New Jersey.
Extremely family oriented approach with strong clinical background. Size is potentially a challenge for patient batching. Dr. Mensah and Ziegler are wonderful - Martinez is very nice but can sometimes not be as detailed or take things as seriously. Facilities are beautiful and well thought out.
Describe your experience with your monitoring appointments at Reproductive Science Center of New Jersey.
Very convenient and didn't take away from work which was great. Never took more than a half hour.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
8K for initial retrieval and storage, 8 K for original FET. 15K all in for Retrieval 2 and FET. 700 for PGS testing. Last FET was covered by insurance in full.
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
He actively follows the guidelines as outlined by SART etc. Single embryo was used with pgs. With non-pgs he follows age based guidelines.
What specific things went wrong at Reproductive Science Center of New Jersey?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Reproductive Science Center of New Jersey.
Not sure if it is was the clinic or the pharmacy but had a couple of follow ups for a medication - nothing of high importance.
10
Doctor
William Ziegler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
9
Age 31
1 IVF
Endometriosis
Male Factor
Tubal Blockage
Recurrent Pregnancy Loss
Latinx
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Did not opt for PGS this first time [with Dr. William Ziegler] but will do so in our next round. Male factor was the reason why we used ICSI...is a total professional and really helps to try and explain the procedures and process. He's a straight shooter for sure and tells you how it is. I'm someone who needs a bit more delicate bedside manner but he still made me feel like he's on my team and there to make things work. He's called me after hours multiple times just to make sure he touched base and let me know what's next.
The timing [of monitoring appointments at Reproductive Science Center of New Jersey] was pretty convenient for me and most of the time it ran like a well-oiled machine. I was in and out within 15-30 minutes usually...Really like this clinic. They're timely and responsive. They all move pretty quickly through my appointments - haven't had to wait an excessive amount of time to get an appointment and they tend to explain things pretty well. My biggest complaint is informing me about timing - while I understand that things can change during a cycle - I would like to know a roundabout timeframe of when I can expect next processes. Understanding where the process is going and how long each aspect will take would really help me to understand where I'm at.
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler is a total professional and really helps to try and explain the procedures and process. He's a straight shooter for sure and tells you how it is. I'm someone who needs a bit more delicate bedside manner but he still made me feel like he's on my team and there to make things work. He's called me after hours multiple times just to make sure he touched base and let me know what's next. I have no doubt that he will continue to be on my team and help me get the outcome we want.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
Ask all your questions! Dr. Ziegler knows it all.
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
Downregulation IVF with ICSI. I used Follistim, Menopur (150 iu and 75 iu respectively). Did not opt for PGS this first time but will do so in our next round. Male factor was the reason why we used ICSI.
Describe your experience with your nurse at Reproductive Science Center of New Jersey.
They were very quick to answer my questions when I called and left me instructions I needed. I would have liked to see them check in more periodically during the cycle.
Describe your experience with Reproductive Science Center of New Jersey.
Really like this clinic. They're timely and responsive. They all move pretty quickly through my appointments - haven't had to wait an excessive amount of time to get an appointment and they tend to explain things pretty well. My biggest complaint is informing me about timing - while I understand that things can change during a cycle - I would like to know a roundabout timeframe of when I can expect next processes. Understanding where the process is going and how long each aspect will take would really help me to understand where I'm at.
Describe your experience with your monitoring appointments at Reproductive Science Center of New Jersey.
The timing was pretty convenient for me and most of the time it ran like a well-oiled machine. I was in and out within 15-30 minutes usually.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
Embryo freezing - $900 for the first year PGS Testing - $1200ish for clinic plus a charge per embryo at the PGS testing place. Everything else is covered by insurance 100% after my deductible is paid.
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
We had a good grade embryo and I'm young so that's why we transferred only 1
9
Doctor
William Ziegler
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 32 - 33
1 IUI
1 IVF
PCOS
Income $100K - $199K
1st of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Ziegler is very thorough and explains everything to you. He never makes you feel stupid or lost. He goes over every step and explains every detail. I was overwhelmed when I started IVF. He always made sure I understood and would write everything down. After my lap surgery he contacted me the next day to check in.... He immediately understood our situation/concerns and was very easy to speak with. He made us feel very welcomed and at ease.
They [the nurses at Reproductive Science Center of New Jersey] were very friendly and helpful. They never gave me information that was crucial without checking with the doctor first. They do need to practice better communication.... we did 10 days of stim medications/injections. I cannot remember the exact meds. I think I used Gonal F, menapour, estradiol and PIO. I used Pregnyl for the trigger. I believe I had to do 3 days of Ganirelix. Whatever I did do it worked because we retrieved 22 eggs! And out of 22 eggs we had 4 perfect embryos!
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler is very thorough and explains everything to you. He never makes you feel stupid or lost. He goes over every step and explains every detail. I was overwhelmed when I started IVF. He always made sure I understood and would write everything down. After my lap surgery he contacted me the next day to check in. I thought that was so nice. He treats you like your his family. He will give you his undivided attention. I would refer him and his practice to anyone who is looking to start a family. Hand downs he is the best.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
His schedule is busy and sometimes you have to wait for appointments but it is worth every single second.
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler was very caring and had/has a wonderful bedside manner. He immediately understood our situation/concerns and was very easy to speak with. He made us feel very welcomed and at ease.
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
IVF - we did 10 days of stim medications/injections. I cannot remember the exact meds. I think I used Gonal F, menapour, estradiol and PIO. I used Pregnyl for the trigger. I believe I had to do 3 days of Ganirelix. Whatever I did do it worked because we retrieved 22 eggs! And out of 22 eggs we had 4 perfect embryos!
Describe your experience with the nursing staff at Reproductive Science Center of New Jersey.
They were very friendly and helpful. They never gave me information that was crucial without checking with the doctor first. They do need to practice better communication.
Describe your experience with Reproductive Science Center of New Jersey.
Strengths - very welcoming, caring, understanding, knowledgeable, makes you feel at ease, friendly and all around makes you feel hopeful. The waiting room time is very limited and the office is clean. Weaknesses - the doctors schedule is busy so you may have to wait between appts if they are not "scheduled" procedures.
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
My insurance covers 90% of everything. I think for total of 2016 between co pays, IUI, lap surgery and IVF I paid about $3000.
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
He was very strict with how many we could transfer based on my age and the embryo quality. He follows the guidelines. He did go over both single and multiple.
10
Doctor
William Ziegler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
NPS
7
NPS
10
Age 30 - 33
1 IUI
1 IVF
Male Factor
Recurrent Pregnancy Loss
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
We felt very comfortable and know we are in great hands with Dr. Zeigler. He has always explained every step and medicine to us. Trusting in him since 2016. And one fullterm stillbirth we are trusting in him to help us with our rainbow baby....Birth control before cycle then Estridol 3xs daily. Luperon. Progesterone in oil 1ml a day. Crinone... Only 1 embryo per transfer due to my age being 33
They [Reproductive Science Center] are very knowledgeable and eager to help you with any Infertility issues or questions. I know each time I go that I am in great hands and never feel like a number. They are always very straightforward with protocol... [nurse] Very nice and always calls me back if I leave a message... We felt very comfortable and know we are in great hands with Dr. Zeigler. He has always explained every step and medicine to us.
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
We felt very comfortable and know we are in great hands with Dr. Zeigler. He has always explained every step and medicine to us. Trusting in him since 2016. And one fullterm stillbirth we are trusting in him to help us with our rainbow baby.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
Ask all the questions you need he is very knowledgeable
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
After our stillbirth Dr. Zeigler was very nice to us and explained the next steps of conceive another baby when we were emotionally ready
Describe the protocols William Ziegler used in your cycles at Reproductive Science Center of New Jersey and their degree of success.
Birth control before cycle then Estridol 3xs daily. Luperon. Progesterone in oil 1ml a day. Crinone
Describe your experience with your nurse at Reproductive Science Center of New Jersey. (Assigned nurse: Courteney )
Very nice and always calls me back if I leave a message
Describe your experience with Reproductive Science Center of New Jersey.
They are very knowledgeable and eager to help you with any Infertility issues or questions. I know each time I go that I am in great hands and never feel like a number. They are always very straightforward with protocol
Describe the costs associated with your care under William Ziegler at Reproductive Science Center of New Jersey.
Each fet is 5500. Includes icsi
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
Only 1 embryo per transfer due to my age being 33
7
Doctor
William Ziegler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center of New Jersey
Toms River
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 34 - 35
1 Fertility Medications
Latinx
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ziegler was very nice & is a doctor who shows he cares. He would talk to you about everything that was going to happened, step by step. He made sure that you understood everything & anything. If you had questions, he would answer them for you & made sure that you understood what he was saying. If you had more questions, he would personally call you & not get off the phone until the question was answered & well explained.
The people at the [Reproductive Science Center of NJ] clinic Will help you out in any way possible. Any questions, they answered them the best they could. You could call them whenever you needed to & someone would call you back asap...nursing staff was very helpful & compassionate...Dr. Ziegler answered any questions you had & explained everything to you until you got it. Dr. Ziegler & his team took the time to go everything step by step
How was your experience with William Ziegler at Reproductive Science Center of New Jersey?
As a patient, Dr. Ziegler was very nice & is a doctor who shows he cares. He would talk to you about everything that was going to happened, step by step. He made sure that you understood everything & anything. If you had questions, he would answer them for you & made sure that you understood what he was saying. If you had more questions, he would personally call you & not get off the phone until the question was answered & well explained.
What's one piece of advice would you give a prospective patient of William Ziegler at Reproductive Science Center of New Jersey?
One piece of advice I would give is to ask as many questions as you have & want. Dr. Ziegler & his team will answer them as quickly & would make sure you understood everything
During treatment, were you treated like a number or a human with William Ziegler at Reproductive Science Center of New Jersey?
Dr. Ziegler answered any questions you had & explained everything to you until you got it. Dr. Ziegler & his team took the time to go everything step by step
Describe your experience with the nursing staff at Reproductive Science Center of New Jersey.
The nursing staff was very helpful & compassionate when I would call & ask questions. They would go over everything in detailed & step by step. Someone was always available & if they weren’t they made sure to call me by the end of the day
Describe your experience with Reproductive Science Center of New Jersey.
The people at the clinic Will help you out in any way possible. Any questions, they answered them the best they could. You could call them whenever you needed to & someone would call you back asap
Describe William Ziegler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center of New Jersey.
My husband & I are just starting the process now. I will be giving myself my first shot tomorrow 4/29/22 & my retrieval week will be 5/16. So we will see how everything goes
10
Doctor
William Ziegler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Science Center of New Jersey
Eatontown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5