Rated 6.8
Strongly recommend: 55%Neutral: 10%Don't recommend: 35%6.8
55% strongly recommend
14 reviews
Humanity
6.8
6.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.7
6.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.8
8.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. Si Farmacie Davila
Residency
New York Med Col
Fellowship
U. of Cincinnati

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Willie Zoma works in 1 office at

Geisinger Medical Center Fertility Center
Rated 8
Strongly recommend: 62%Neutral: 17%Don't recommend: 21%8

Explore Clinic
Danville
100 N Academy Ave
Danville, PA 17822

14 patient reviews

2023 - 2024, Unknown Success
NPS
10
NPS
10
Age 33 - 34
2 IVF
Endometriosis
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Zoma has been great...answered an absolute onslaught of questions from me with ease...extremely knowledgeable...does stick to the most evidence based, up to date practices...occluded fallopian tube and endometriosis...2 eggs, 8 were mature, all 8 fertilized, and 2 became blastocysts that were thankfully PGT-A normal
The nurses and medical assistants at the Geisinger Fertility Clinic are FANTASTIC...Laura the sonographer is also a fantastic human being...Brianna is absolutely on top of her game...she responded to IMMEDIATELY with reassurance is insurmountable...financial counselor is very sweet and easy to speak to
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
My experience with Dr. Zoma has been great. He has answered an absolute onslaught of questions from me with ease. You can tell he's extremely knowledgeable, and he does stick to the most evidence based, up to date practices. Which should be reassuring to anyone seeking treatment.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
This is the same advice I would give anyone seeing any fertility specialist; read as much as you can about your specific reproductive issue/the procedures you're looking to undergo and come ready with a list of questions. The whole process is extremely overwhelming and it's easy to get lost and forget things. It's also helpful if you can bring a support person as a second set of ears.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma has been great with my care. He confirmed my diagnosis of endometriosis and discovered that my left fallopian tube was completely occluded. He was very frank in that IVF was our only option, which I appreciated. My husband is also a physician, so our research lead us to also include ICSI in our treatment plan. After our first egg retrieval, I spontaneously conceived, which resulted in my second miscarriage. Dr. Zoma went above and beyond to order every test under the sun to be sure we weren't missing anything in terms of recurrent pregnancy loss. He sat with me while I cried, and reassured me that this wasn't my fault. I've read some other reviews on his care that I want to clarify for anyone seeking treatment at Geisinger. He does have a strong accent that can make him difficult to understand at times, but he is aware of this and will happily repeat himself and/or explain in depth with helpful analogies for non-medical people. There have been a few appointments where I felt slightly rushed, but that's because he is the ONLY doctor in the clinic. And remember, egg retrievals are time sensitive. If he has another patient in the treatment room who is on hour 36 from her trigger shot, I hope he rushes me along so that he can get to her in time. My second egg retrieval someone had accidentally scheduled him with two other patients at the same time, so I'm sure he was brief with them because at that very moment, I was the pressing issue. I truly understand how devastating and emotionally taxing this process is, and feeling like you're being dismissed is certainly not helpful. I just wanted to shed some light on the bigger picture. Dr. Zoma generally wants the best for his patients.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
Dr. Zoma recommended we jump straight to IVF, as with my occluded fallopian tube and endometriosis, other fertility treatments would likely be unsuccessful. We completed our first round of egg retrieval on the short protocol with gonal F, menopur, cetrotide and lupron trigger. We also discovered that I'm a poor responder to medication despite having a normal AMH for my age. (My left ovary is smaller and has fewer antral follicles likely from two endometriosis laparoscopic lysis of adhesions previously). We ended up doubling doses of both medications halfway through. Triggered on day 13, retrieved 12 eggs, 8 were mature, all 8 fertilized, and 2 became blastocysts that were thankfully PGT-A normal. My husband and I decided we wanted to bank embryos given that I'm close to 35, so we elected to do another egg retrieval. Because I was alarmed at my slow follicle growth and 25% blast rate, Dr. Zoma said we could try the long protocol. For my second egg retrieval I primed with estrogen only birth control, and cross tapered with approximately 8 days of microdosing lupron. Then immediately started on the double dose of gonal F and menopur, and stayed on the lupron as my GrNH agonist and triggered with HcG. We again retrieved 12 eggs, 8 were mature, 6 fertilized, and unfortunately all embryos arrested during development, and we ended up with 0 blastocysts. Dr. Zoma sat with me while I cried, and reassured me that this wasn't my fault, that all cycles are different, and that the long protocol clearly just wasn't for me. We made a plan to go back to the short protocol on the maximum dose of medication and are hoping for greater success. Dr. Zoma also performed my HSG and hysteroscopy to remove a polyp following my second miscarriage.
Describe your experience with your nurse at Geisinger Medical Center Fertility Center. (Assigned nurse: Brianna and Susan)
The nurses and medical assistants at the Geisinger Fertility Clinic are FANTASTIC! I cannot say enough good things about them. Brianna is absolutely on top of her game. The amount of MyChart messages I've sent in a panic that she responded to IMMEDIATELY with reassurance is insurmountable. She's very relatable, has a great sense of humor, and I always feel better when she's there. Susan is also WONDERFUL. She's been working at the clinic for quite some time and is so compassionate. After my second miscarriage, she sent me a message checking on how I was doing, and to let me know that everyone in the clinic was thinking about me. You don't get that level of care everywhere.
Describe your experience with Geisinger Medical Center Fertility Center.
Geisinger is great about scheduling appointments, responding to messages and explaining test results. Make sure to wear your patient pants, it's a small clinic in a rural area with a VERY high patient volume. Everyone is extremely nice and easy to work with. The staff with know you by name in no time. Laura the sonographer is also a fantastic human being. She takes the time to explain to me exactly what she's looking at. She also sat with me after my second miscarriage, and offered support which was greatly appreciated. I look forward to seeing her every time I visit the clinic.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
My insurance covers most medication and fertility treatments, thankfully. The financial counselor is very sweet and easy to speak to.
Describe Willie Zoma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Geisinger Medical Center Fertility Center.
Dr. Zoma again follows the best evidence-based protocols. If you do not elect to have your embryo's PGT-A tested, he will transfer 2 embryos. However, if your embryos are PGT-A normal, he will only transfer 1. That is because the rate of miscarriage for chromosomally healthy embryos is far less, and the rate of embryo splitting (creating identical twins) is far greater in IVF than in the general population. IVF pregnancies are already considered high risk for multiple reasons, and creating a multiples pregnancy on purpose is unsafe. The goal is one healthy, full-term baby.
10
Doctor
Willie Zoma
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
2
NPS
5
Age 34 - 35
2 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Zoma was very blunt and straight forward. He does not allow enough time for questions, unless you are persistent. He often wouldn't even sit during the visit to discuss results or options. He would stand with the door open to review results and provide instruction. We worked with a separate fertility clinic for the male portion of our IVF journey and he would not return their calls to discuss our case.
[Geisinger Medical Center Fertility] Pros- Scheduling was fairly easy with this clinic, response times are also rather quick overall when it comes to messages. Cons- My records needed to be sent to another clinic and this failed to happen on multiple occasions...[my nurse] frequently responded to my messages and provided me with medication instruction...Dr. Zoma overall is very set in his ways and does not seem willing to explore alternative protocols. He is not receptive to questions and seems bothered when asked.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma was very blunt and straight forward. He does not allow enough time for questions, unless you are persistent. He often wouldn't even sit during the visit to discuss results or options. He would stand with the door open to review results and provide instruction. We worked with a separate fertility clinic for the male portion of our IVF journey and he would not return their calls to discuss our case.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Be your own advocate; my insurance dictated that I had to use this clinic. If presented a different option I would go with another clinic. Otherwise you need to be your own advocate; politely ask questions and do your research.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Initially we felt like our voices were heard and that he understood our concerns. Once my partner was diagnosed with male factor infertility and we needed to seek a second opinion at an outside system we began feeling like a bother to Dr. Zoma rather than a patient. When it was requested that he complete a 2nd retrieval to give us a better chance at success it was quickly determined he was not going to change his protocol for an optimized response.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
After our initial workup it was determined that I was a routine patient; meaning no issues on paper with my fertility. I have never been pregnant, our issues were male factor that could not be handled at this fertility clinic. My stims cycle was pretty routine from my understanding; Gonal F, Menopur for stimulation, added Cetrotide on day 6, then Lupron trigger. This occurred with both cycles; retrieval 1 resulted in 7 mature oocytes, cycle 2 resulted in 11 mature oocytes.
Describe your experience with your nurse at Geisinger Medical Center Fertility Center. (Assigned nurse: Susan and Brianna)
I first met with Brianna, she was wonderful and reassuring. She calmed my nerves and respected why we were seeking help. This continued through the year I followed with this clinic. Susan, was the one who frequently responded to my messages and provided me with medication instruction. She was calming to a degree but was very unfamiliar with my case when responding and I often had to remind her as well as Dr. Zoma of our plan.
Describe your experience with Geisinger Medical Center Fertility Center.
Pros- Scheduling was fairly easy with this clinic, response times are also rather quick overall when it comes to messages. Cons- Dr. Zoma overall is very set in his ways and does not seem willing to explore alternative protocols. He is not receptive to questions and seems bothered when asked.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
This has been very up in the air; my meds had copays which was less than $2,000. I have IVF coverage with my insurance; with this clinic a lot of my visits are still pending with insurance.
Describe Willie Zoma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Geisinger Medical Center Fertility Center.
Yes, we were advised that if we completed PGT-A Testing a single embryo would be transferred, if we opted out of this 2 embryo's could be transferred. This was based on my age, previous attempts at IVF, which in our case this is our first.
What specific things went wrong at Geisinger Medical Center Fertility Center?
  • Failed to send your chart to another clinic
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Geisinger Medical Center Fertility Center.
My records needed to be sent to another clinic and this failed to happen on multiple occasions. I had to multiple times convey results via my patient portal to our other clinic. I also conveyed issues with the egg retrieval anesthesia that I did not respond to this the first time and expected to be asleep during this procedure and was not on either occurrence.
2
Doctor
Willie Zoma
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
1 of 5
5
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
10
Age 35 - 36
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Zoma is very to the point and does not sugar coat anything. He can be very blunt and does not like to stray from protocols. When we were diagnosed with infertility he made it very clear that conceiving would be almost impossible without IVF. He is very cautious with treatments and does not like to take risks. I do not think it is intentional but I felt like more of a number to him. But I do think that he is very good at his job.
Geisinger Danville Fertility Clinic is easy to get in touch with it and responds to appointment requests ASAP. At times we have had some appointment issues but they were resolved immediately. The nursing staff has been very helpful and all questions answered. The clinic is small which is nice and very welcoming....During two cycles I was to receive a phone call with results of blood work and I had to call the clinic to get the information I needed.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr Zoma is very to the point and not very emotional. If you’re looking for someone to hold your hand throughout this process, Dr Zoma is not the doctor for you. But he is very professional and good at his job. At times, he can hard to understand due to strong accent.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Write down questions beforehand because it can be overwhelming. Make sure your needs are heard and make your goals known. Do not be intimidated.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr Zoma is very to the point and does not sugar coat anything. He can be very blunt and does not like to stray from protocols. When we were diagnosed with infertility he made it very clear that conceiving would be almost impossible without IVF. He is very cautious with treatments and does not like to take risks. I do not think it is intentional but I felt like more of a number to him. But I do think that he is very good at his job.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
After my diagnosis, I did one round of a Clomid which was not successful followed by two rounds of Femera which also were not successful. We underwent 3 cycles of IUI with these medications. I recently did one round of Gonal F injections which I did not respond to. I’ve been plagued by ovarian cysts and multiple abnormal cycles.
Describe your experience with Geisinger Medical Center Fertility Center.
Geisinger Danville Fertility Clinic is easy to get in touch with it and responds to appointment requests ASAP. At times we have had some appointment issues but they were resolved immediately. The nursing staff has been very helpful and all questions answered. The clinic is small which is nice and very welcoming.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
My insurance does not cover fertility treatments and I have received multiple bills. So far I’ve paid around $1000 which does not include medication costs.
What specific things went wrong at Geisinger Medical Center Fertility Center?
  • Lost appointments
  • Failed to call with results
Describe the specific things that went wrong at Geisinger Medical Center Fertility Center.
During two cycles I was to receive a phone call with results of blood work and I had to call the clinic to get the information I needed.
9
Doctor
Willie Zoma
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 34 - 35
1 IVF
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He empathized when I felt frustration about having to delay my injection cycle. ... Just realize that he is not a warm fuzzy doctor but that is likely due to cultural differences. ... he explained everything very well and kept me fully updated every step of the way. He definitely wants the best outcome for his patients. ... Diagnosed with a large ovarian cyst at my first scan. Hoping it would go away he monitored it for several months before scheduling a cystectomy. Cystectomy performed and was clear at my scan a month after surgery. Next month started Follistim and Menopur, then added Ganirelex on day 8. Retrieval on day 15 with planned freezing for PGT-A testing and eventual frozen transfer. 18 eggs retrieved, 17 fertilized, 12 made it to blast, 6 PGT-A tested normal. FET on hold for now due to COVID.
His staff [Geisinger Med Center Fert Center] is AMAZING!!! I was updated every step of the way and they celebrated my ups and downs with me and never made me feel like I was bothering them with my millions of questions. ... Clinic is part of a larger hospital system so it is a one stop for all of my treatment. I will be able to transfer right to OB once I am pregnant which is right next door to my RE. Easy physical access to clinic. Easy scheduling appointments. The staff was warm and extremely helpful.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
He has a different cultural background so there is a bit of cultural difference but he explained everything very well and kept me fully updated every step of the way. He definitely wants the best outcome for his patients.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Just realize that he is not a warm fuzzy doctor but that is likely due to cultural differences.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
I had to go through a cystectomy before I could start injections because of a large persistent ovarian cyst. He empathized when I felt frustration about having to delay my injection cycle. His staff is AMAZING!!! I was updated every step of the way and they celebrated my ups and downs with me and never made me feel like I was bothering them with my millions of questions.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
Diagnosed with a large ovarian cyst at my first scan. Hoping it would go away he monitored it for several months before scheduling a cystectomy. Cystectomy performed and was clear at my scan a month after surgery. Next month started Follistim and Menopur, then added Ganirelex on day 8. Retrieval on day 15 with planned freezing for PGT-A testing and eventual frozen transfer. 18 eggs retrieved, 17 fertilized, 12 made it to blast, 6 PGT-A tested normal. FET on hold for now due to COVID.
Describe your experience with your nurse at Geisinger Medical Center Fertility Center. (Assigned nurse: Ashley)
All of Dr. Zoma's staff is AMAZING!!!! Ashley and Susan (nurses) were extremely prompt in answering my questions and never made me feel like a bother for asking them. Laura (sonographer) always chatted with me and shared in the ups and downs when I was dealing with an ovarian cyst that wouldn't go away. Molly (tech) made me feel so comfortable when I was nervous especially at my first appointment. And I don't know everyone else's names but from the front desk to other techs and nurses they are all amazing at what they do and you can tell they truly care about their patients.
Describe your experience with Geisinger Medical Center Fertility Center.
Clinic is part of a larger hospital system so it is a one stop for all of my treatment. I will be able to transfer right to OB once I am pregnant which is right next door to my RE. Easy physical access to clinic. Easy scheduling appointments. The staff was warm and extremely helpful.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
My treatment was mostly covered by my insurance. I had to pay around 1700.00 for medications, my 500.00 medical deductible per year, 150.00 for scans, 1000.00 for donor sperm and 3200.00 for PGT-A testing on 12 embryos.
Describe Willie Zoma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Geisinger Medical Center Fertility Center.
Because I had PGT-A testing and no known fertility issues other than age my doctor advised against transferring more than one embryo.
10
Doctor
Willie Zoma
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
2
NPS
2
Age 29 - 30
PCOS
European
Income $50K - $99K
Teacher
1st of 2 Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Zoma was very brief with me, he had confused me with a other patients, and he always rushed me through my appts and sometimes didn't even come in the room and just talked to me from the hallway door while I was sitting in the room...When you would ask him questions he would get irritated like I was a bother...when it came to procedures and ultrasounds he was very rough and unpleasant...
The Dr. is the weakness of the clinic [ Geisinger Medical Center Fertility Center]. The nursing staff is top notch in bedside manner and knowledge. Dr. Zoma needs to work on his compassion and bedside manner...needs to realize women are already frustrated and upset...making them feel even more broken is a poor attribute...when it came to procedures and ultrasounds he was very rough and unpleasant.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma was always in a hurry to move me through the appointment and had poor bedside manner. When you would ask him questions he would get irritated like I was a bother. He was not sincere or comforting when speaking with. Also when it came to procedures and ultrasounds he was very rough and unpleasant
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
If you have another fertility clinic in mind, use them!
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma was very brief with me, he had confused me with a other patients, and he always rushed me through my appts and sometimes didn't even come in the room and just talked to me from the hallway door while I was sitting in the room.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
I did Clomid with timed intercourse which only resulted in 1 follicle in 1 out of 3 cycles. That cycle failed. I then was on Letrozole for 3 cycles and only 1 cycle yielded a follicle. That cycle failed
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
The nursing staff was great and friendly. They showed compassion and were always helpful with answering questions and concerns.
Describe your experience with Geisinger Medical Center Fertility Center.
The Dr. is the weakness of the clinic. The nursing staff is top notch in bedside manner and knowledge. Dr. Zoma needs to work on his compassion and bedside manner. In this area of expertise he needs to realize women are already frustrated and upset and by making them feel even more broken is a poor attribute
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
My insurance covered most of my timed intercourse and oral medicated cycles. When it came to IVF they wanted $18,000 for 1 cycle. That was when we knew we couldn't afford Geisinger anymore and moved to a more affordable clinic with alot more knowledge and compassion
What specific things went wrong at Geisinger Medical Center Fertility Center?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
2
Doctor
Willie Zoma
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
2 of 5
2
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 32
Income $100K - $199K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Zoma is a very knowledgeable person in his field. He made sure to explain every aspect of what was going on. Has a great bedside manner and is easily approachable with any questions that you may have. He makes you feel comfortable and eases your nerves when you meet him...So far Dr Zoma has has only done my test to see if my tubes were blocked, one of my baseline ultrasounds, and my IVF consultation. He always explains everything thoroughly prior to whatever procedure he is doing, as well as during the procedure itself.
Everyone in the office [Geisinger Medical Center Fertility Center] is nice, and helpful. They will all answer any questions you may have, they’ll help get procedures approved through your insurance, etc. they will go above and beyond for you...They [nursing staff] are all super sweet, kind, supportive, and anything else that you may want in nursing staff! In my opinion, they are exceptional!...Dr Zoma is a very knowledgeable person in his field. He made sure to explain every aspect of what was going on. Has a great bedside manner and is easily approachable with any questions that you may have. He makes you feel comfortable and eases your nerves when you meet him...So far Dr Zoma has has only done my test to see if my tubes were blocked, one of my baseline ultrasounds, and my IVF consultation. He always explains everything thoroughly prior to whatever procedure he is doing, as well as during the procedure itself.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Again, Dr Zoma is a very knowledgeable person in his field. He made sure to explain every aspect of what was going on. Has a great bedside manner and is easily approachable with any questions that you may have. He makes you feel comfortable and eases your nerves when you meet him.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Just listen carefully. He does have a slight accent that can be difficult to understand if you aren’t paying close attention.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr Zoma made sure I was comfortable when he performed the test to check and see if my tubes were blocked. He explained everything that was going to happen, and alerted me to know when he was going to do something before he did it. He also took a great deal of time to explain the IVF process at our consultation. He made sure we understood everything he explained prior to us leaving the apportionment.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
So far Dr Zoma has has only done my test to see if my tubes were blocked, one of my baseline ultrasounds, and my IVF consultation. He always explains everything thoroughly prior to whatever procedure he is doing, as well as during the procedure itself.
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
The nursing staff at Geisinger - Danville is phenomenal! They are all super sweet, kind, supportive, and anything else that you may want in nursing staff! In my opinion, they are exceptional!
Describe your experience with Geisinger Medical Center Fertility Center.
Everyone in the office is nice, and helpful. They will all answer any questions you may have, they’ll help get procedures approved through your insurance, etc. they will go above and beyond for you.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
Unsure as most of this process for me has been covered by my insurance. That could change for IVF though
Describe Willie Zoma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Geisinger Medical Center Fertility Center.
He will do two embryos for transfer if we didn’t have genetic testing done prior to. If we had that elective testing done, they would only do one transfer.
10
Doctor
Willie Zoma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 28 - 29
5 Fertility Medications
Anovulation
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Zoma sees me every visit and always takes the time to explain if I have any questions. He has even done my ultrasounds if the tech is busy that moment. He makes sure to ask if I understand how to give my injections every cycle. He explained everything in length in the beginning and continues to do so.... WE have done timed intercourse for a full 4 cycles. I started with clomid and hcg injections, since im anovulatory with PCOS. I did one full cycle with clomid. I did take clomid for 2 cycles though. The first there was a mass in my uterus that was found for my mid cycle scan tha tneeded to be removed by Dr. Zoma.
The clinic [Geisinger Medical Fertility Center] gets you in when it is convenient for you. They don't make you wait long. The staff is absolutely amazing. The ultrasound tech is an absolute miracle and makes sure you stay positive . She makes sure to turn the screen and show you everything on every ultrasound.... The costs are all reasonable and everything was discussed with a financial advisor before anything was done
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma sees me every visit and always takes the time to explain if I have any questions. He has even done my ultrasounds if the tech is busy that moment. He makes sure to ask if I understand how to give my injections every cycle. He explained everything in length in the beginning and continues to do so.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
If you don't understand what he says ever... ask :)
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
The staff know your name as soon as you walk in the door. They give you hope when they say they know youll be in their office getting ultrasounds for better reasons
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
WE have done timed intercourse for a full 4 cycles. I started with clomid and hcg injections, since im anovulatory with PCOS. I did one full cycle with clomid. I did take clomid for 2 cycles though. The first there was a mass in my uterus that was found for my mid cycle scan tha tneeded to be removed by Dr. Zoma. The second was a full cycle that ended in a cyst. He then changed my medication to Femara to see if we would have better results and less complications. I have completed 2 rounds and I am in my 3rd round of femara and hcg injections. Currently in my two week wait.
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
They remember your name and are always smiling when they see you. They are personable and remembers all of your protocols and medications.
Describe your experience with Geisinger Medical Center Fertility Center.
The clinic gets you in when it is convenient for you. They don't make you wait long. The staff is absolutely amazing. The ultrasound tech is an absolute miracle and makes sure you stay positive . She makes sure to turn the screen and show you everything on every ultrasound.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
The costs are all reasonable and everything was discussed with a financial advisor before anything was done
10
Doctor
Willie Zoma
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Unknown Success
NPS
8
NPS
9
Age 24 - 28
1 IUI
1 IVF
Male Factor
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Zoma was sometimes very personable, very nice, and communicated well with us at our appointments. At other appointments I felt like he wasjust there because it was his job. It was a hit or miss.... My first treatment dr zoma wanted to try was IUI. We wanted to go the less expensive route first. After doing the insemination, dr zoma told us that my husbands sperm analysis showed that his sperm was not very mobile, meaning that the chances of iui working was slim. I felt very discouraged. We went back two weeks later after getting a negative pregnancy test. Dr zoma told us that he personally felt we would be wasting our time and money doing more iuis based on my husbands sperm analysis.
Clinic [Geisninger Medical Ctr] is clean and nice! It is in a great location. I have no complaints about the clinic. They run everything in a timely manner and the front desk staff is very friendly! I’m not sure what else to say about the clinic.... I absolutely LOVED all the nurses at dr zoma office!... Ivf package was $9,997 out of pocket. Cost had to be paid up front before any treatment was done. Medication was a separate cost that we had to pay for.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma was sometimes very personable, very nice, and communicated well with us at our appointments. At other appointments I felt like he wasjust there because it was his job. It was a hit or miss.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
I’m not sure
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Nurses in the office are so wonderful and make you feel comfortable! Dr. Zoma is a great doctor but he was not a personable at times as I would had liked him to be.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
My first treatment dr zoma wanted to try was IUI. We wanted to go the less expensive route first. After doing the insemination, dr zoma told us that my husbands sperm analysis showed that his sperm was not very mobile, meaning that the chances of iui working was slim. I felt very discouraged. We went back two weeks later after getting a negative pregnancy test. Dr zoma told us that he personally felt we would be wasting our time and money doing more iuis based on my husbands sperm analysis. He recommended we go straight to IVF w/ ICSI. We agreed and moved forward with the IVF process. Dr zoma recommended we do a fresh transfer with our IVF and freeze the remaining embryos. We transferred two day 5 embryos and it resulted in a negative pregnancy. We had 4 remaining embryos to freeze so we went back a few months later and did a frozen embryo transfer. We transferred two embryos and that resulted in a single pregnancy. Our son was born in may 2016 and is now a happy healthy 2 year old. We went back in June 2018 to use our remaining two frozen embryos. I followed the same protocol as my first FET but this time it did not work and my beta was negative.
Describe your experience with your nurse at Geisinger Medical Center Fertility Center.
I absolutely LOVED all the nurses at dr zoma office!
Describe your experience with Geisinger Medical Center Fertility Center.
Clinic is clean and nice! It is in a great location. I have no complaints about the clinic. They run everything in a timely manner and the front desk staff is very friendly! I’m not sure what else to say about the clinic.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
Ivf package was $9,997 out of pocket. Cost had to be paid up front before any treatment was done. Medication was a separate cost that we had to pay for.
8
Doctor
Willie Zoma
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
9
Age 35 - 37
1 IVF
Male Factor
Sales Representative
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Willie Zoma] really listens to what u have to say and he likes to make sure u understand what's going on and he tries to work with u...he's not big on FMLA paperwork... when I had my chemical pregnancy after the ivf he was very understanding and caring but would not sign papers or give me any pain meds...I was informed everyone experiences it different otherwise I am very happy with him
Normally they [nurses at Geisinger Medical Center Fertility Center] are great with getting back to u with results and things...but the last time we had an analysis done for my husband it felt like phone tag just to get the results...Don't really know what to say they over all seemed nice and of course u always have ones u like more then others but don't really have any complaints about any of them
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
He's really caring and works with u and makes sure u understand stand how things work and if u have thoughts and ideas he listens only thing that would be a negative would be he's not big on FMLA paperwork when I had my chemical pregnancy after the ivf he was very understanding and caring but would not sign papers or give me any pain meds I was informed everyone experiences it different otherwise I am very happy with him
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Don't take offense to what he says he only tells you things if he thinks it will help /or hurt ur chances and some times the truth hurts but he's not mean about it he's just trying to help u , and he has an accent so u may have to concentrate a little sometimes on what he says but overall he's the best I've seen in my years of trying
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
He really listens to what u have to say and he likes to make sure u understand what's going on and he tries to work with u so much better then my original fertility doctor
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
I'm not really sure on this part I would say compared to the YouTube videos I would say it was the standard meds and procedures but it was over a year ago
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
Don't really know what to say they over all seemed nice and of course u always have ones u like more then others but don't really have any complaints about any of them
Describe your experience with Geisinger Medical Center Fertility Center.
Not sure about other clinics but they require everything up front before they will let u continue and unfortunately if things don't go right ur just out the money strength they have a good doctor that is worth seeing
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
Normally my insurance covered most of the things leading up to the procedure but but as far as it and the meds we paid a little over $13,000 it was 9,000 something for the procedure and 3,000plus for the meds plus anything that I ended up needing a refill
What specific things went wrong at Geisinger Medical Center Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at Geisinger Medical Center Fertility Center.
Normally they are great with getting back to u with results and things I usually just go on my Geisinger for them a head of time but the last time we had an analysis done for my husband it felt like phone tag just to get the results
10
Doctor
Willie Zoma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2016, Successful
NPS
10
NPS
10
Age 32 - 36
1 IUI
1 IVF
1 Egg Freezing
Male Factor
PCOS
Income $50K - $99K
Consultant
2nd of 3 Docs
4 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Zoma would spend time explaining everything...He explained all my options throughly and was honest where he needed to be. He always addressed my concerns. I felt like I was a person and not just a number in his office. When a procedure failed he was honest as what he thought would be the next best option...we tried IVF with ICSI...I know we retrieved 21 eggs, 17 fertilized and 2 were injected as fresh. The others never made it to freeze. We didnt do genetic testing so we had no answers but doctor thought that there was some incompatibility with egg and sperm.
It was easy to get appointments and I never waited long to be seen in the waiting room [at Geisinger Medical Center Fertility Center]. The office and exam rooms were always very clean. I have been to a clinic where you feel like a number and not a person. Definitely not the case at Geisinger. I felt heard and they genuinely were wanting me to conceive...Staff was always warm and welcoming...Nice environment...They [nurses] were always friendly and compassionate. I had a miscarriage in between cycles and they were very compassionate during the rough time. They even sent a card afterwards.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma has a thick accent but I could understand him. He explained all my options throughly and was honest where he needed to be. He always addressed my concerns. I felt like I was a person and not just a number in his office. When a procedure failed he was honest as what he thought would be the next best option.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Dont be afraid to ask questions. He will be honest with you too so be prepared to hear what he may say.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Staff was always warm and welcoming. Dr. Zoma would spend time explaining everything. Nice environment.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
First IUI with Clomid was with husbands sperm who has low sperm count. He wasnt hopeful it would work but it is what I wanted to try. It failed. After that we tried IVF with ICSI. I dont recall meds I was on. I know we retrieved 21 eggs, 17 fertilized and 2 were injected as fresh. The others never made it to freeze. We didnt do genetic testing so we had no answers but doctor thought that there was some incompatibility with egg and sperm. Got pregnant naturally 2 months after IVF and it ended in miscarriage at 9 weeks. So we pondered IUI with donor sperm since it appeared to be a compatibility issue. My IUI cycles were with clomid and injectable for triggering. First IUI with donor sperm failed and the second worked. I know have a 3 year old.
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
They were always friendly and compassionate. I had a miscarriage in between cycles and they were very compassionate during the rough time. They even sent a card afterwards.
Describe your experience with Geisinger Medical Center Fertility Center.
It was easy to get appointments and I never waited long to be seen in the waiting room. The office and exam rooms were always very clean. I have been to a clinic where you feel like a number and not a person. Definitely not the case at Geisinger. I felt heard and they genuinely were wanting me to conceive.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
Insurance paid for ultrasounds but I paid for medications and the Dr. Office gave coupons when they had them and the IUI and IVF we paid for.
Describe Willie Zoma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Geisinger Medical Center Fertility Center.
They always said 2 and I agreed
10
Doctor
Willie Zoma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Adaptability
5 of 5
10
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 29 - 32
1 IUI
2 IVF
PCOS
European
Income $50K - $99K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Zoma is a cheerful, jovial, and at times, an abrupt provider. He provides evidence-based practice, and there is no doubt in my mind that his experience paired with him "sticking to science" is his greatest asset. He will take the time to answer questions you may have, but it is important to make sure you ask them, because he might not offer a lot of information otherwise. He was a terrific doctor, and I would not have wanted my care from anyone else.
[Geisinger Fertility Centers is] excellent, excellent, excellent. Runs on time, isn't in a city, so easy to access. Blood labs nearby, which helps. Clinic follows evidence-based practice, and they are just fantastic....They have an excellent financial person, Denise that lays out the payment plan. Costs about 10K with meds for one cycle of IVF. THey don't do package deals (like some places do where you get refunded if you don't get pregs etc). They have a cap for things like IUI if those aren't covered, so you always know how much out of pocket expense you might have.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma is a cheerful, jovial, and at times, an abrupt provider. He provides evidence-based practice, and there is no doubt in my mind that his experience paired with him "sticking to science" is his greatest asset. He will take the time to answer questions you may have, but it is important to make sure you ask them, because he might not offer a lot of information otherwise. He was a terrific doctor, and I would not have wanted my care from anyone else.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Ask questions if you have them, he doesn't mind answering them and will take the time with you---but really only if you ask for it.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Excellent continuity of care, he knew who I was, who my husband was, and the nurses were excellent. The IVF coordinators took time with me, and were extremely kind, one nurse even cried with me when we struggled with empty follicle syndrome and had a hard first retrieval.
Describe your experience with your nurse at Geisinger Medical Center Fertility Center. (Assigned nurse: Ashley McHale and Charlene)
Excellent. The best care I have every received, anywhere. Clinic runs on time, is compassionate, excellent continuity, and I didn't have to "fight" for anything. I wish that all medical care was as good as this clinic.
Describe your experience with Geisinger Medical Center Fertility Center.
Excellent, excellent, excellent. Runs on time, isn't in a city, so easy to access. Blood labs nearby, which helps. Clinic follows evidence-based practice, and they are just fantastic.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
They have an excellent financial person, Denise that lays out the payment plan. Costs about 10K with meds for one cycle of IVF. THey don't do package deals (like some places do where you get refunded if you don't get pregs etc). They have a cap for things like IUI if those aren't covered, so you always know how much out of pocket expense you might have.
10
Doctor
Willie Zoma
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 30
2 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Zoma] barely spent any time with me some times he would just pop his head in to say something quickly to me or some times just have his nurse talk to me instead. It is also very difficult to speak to anyone since they don’t answer the phones.... He forgets that he is dealing with real people that have real feelings. He doesn’t take the time to explain things fully so you understand. I have to research on my own to figure out what I need to ask him to be informed of anything. Poor bed side manor and no sense of humor. Not personable at all.
Very difficult to get anyone on the phone, and they [Geisinger Medical Ctr] don’t have any evening or weekend hours which makes it very difficult if you work full time. The doctor doesn’t spend much time with you or explain things very thoroughly. They forget that they’re dealing with real people that are struggling and looking for help....They forgot to tell me to bring my trigger shot for an appointment. They don’t give you information unless you specifically ask questions to get it.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
He forgets that he is dealing with real people that have real feelings. He doesn’t take the time to explain things fully so you understand. I have to research on my own to figure out what I need to ask him to be informed of anything. Poor bed side manor and no sense of humor. Not personable at all.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Go elsewhere
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
He barely spent any time with me some times he would just pop his head in to say something quickly to me or some times just have his nurse talk to me instead. It is also very difficult to speak to anyone since they don’t answer the phones.
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
IUI eith femara and HCG trigger shot since my eggs don’t come to maturity on their own. I also kept creating ovarian cysts but he couldn’t explain why.
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
It’s difficult to get ahold of anyone because they don’t answer the phones or return messages.
Describe your experience with Geisinger Medical Center Fertility Center.
Very difficult to get anyone on the phone, and they don’t have any evening or weekend hours which makes it very difficult if you work full time. The doctor doesn’t spend much time with you or explain things very thoroughly. They forget that they’re dealing with real people that are struggling and looking for help.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
Between 300-400 each cycle plus medicines
What specific things went wrong at Geisinger Medical Center Fertility Center?
  • Lost paperwork
  • Failed to convey critical information
Describe the specific things that went wrong at Geisinger Medical Center Fertility Center.
They forgot to tell me to bring my trigger shot for an appointment. They don’t give you information unless you specifically ask questions to get it.
0
Doctor
Willie Zoma
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
3 of 5
0
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
2018 - 2019, Unsuccessful
NPS
8
NPS
8
Age 28 - 29
1 IVF
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
Due to his accent, it is difficult to understand sometimes. After my second transfer failed he [Dr. Zoma] made changes to the protocol. I wish all test and protocol changes that could be done happened after the first failed transfer. Every time you go in, he does meet with you and talk about everything. I did wish he had more bed side manner... The first round he was ok with one embryo. The second round I felt he pushed multiple embryos and I did not feel comfortable with that. He did respect my wishes.
The clinic [Geisinger Medical Fertility Center] is clean and organized. I only had to wait a few times. If I did wait they would check on me. The waiting room is small but everyone has been friendly. The clinic is easy to get ahold of through email or phone call... The nursing staff is so nice and friendly. I really appreciate how friendly Laura is!... Only one time did a sample get messed up when checking a bacteria sample.... It was through my insurance. I had three trials paid for.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Due to his accent, it is difficult to understand sometimes. After my second transfer failed he made changes to the protocol. I wish all test and protocol changes that could be done happened after the first failed transfer. Every time you go in, he does meet with you and talk about everything. I did wish he had more bed side manner
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
Have someone else go with you to take notes Incase you don’t understand
Describe the protocols Willie Zoma used in your cycles at Geisinger Medical Center Fertility Center and their degree of success.
Egg retrieval- different stimulants Frozen embryos Transfer- vagina suppositories and oral medication Beta test after 10 days
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
The nursing staff is so nice and friendly. I really appreciate how friendly Laura is!
Describe your experience with Geisinger Medical Center Fertility Center.
The clinic is clean and organized. I only had to wait a few times. If I did wait they would check on me. The waiting room is small but everyone has been friendly. The clinic is easy to get ahold of through email or phone call
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
It was through my insurance. I had three trials paid for.
Describe Willie Zoma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Geisinger Medical Center Fertility Center.
The first round he was ok with one embryo. The second round I felt he pushed multiple embryos and I did not feel comfortable with that. He did respect my wishes.
What specific things went wrong at Geisinger Medical Center Fertility Center?
  • Lost or damaged samples
Describe the specific things that went wrong at Geisinger Medical Center Fertility Center.
Only one time did a sample get messed up when checking a bacteria sample.
8
Doctor
Willie Zoma
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
3
NPS
7
Age 26
3 Fertility Medications
Anovulation
PCOS
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr. Zoma is clearly very educated in his field, but in my opinion, lacks compassion and empathy in a field that is full of emotional ups and downs for patients and their partners. After three failed rounds of Clomid/Provera and timed intercourse, I needed to pause my treatment for personal reasons. During my last appointment to establish an interim plan until I was ready to come back, Dr. Zoma was cold and seemed bothered that I needed to take a break from treatment. He spoke directly to my husband about my ovaries, my period, etc. I did not feel heard.
Easy to schedule, easy to access. The clinic [Geisinger Medical Center Fertility Center] is on Geisinger's main campus, so blood work and other procedures are easily completed in one place.... Wonderful. They [the nurses] often reiterated information given by Dr. Zoma to make sure I had a clear understanding.... If you are a person who expects compassion and a warm bedside manner, perhaps look elsewhere for treatment. He can be difficult to understand, so take notes and listen closely.
How was your experience with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma is clearly very educated in his field, but in my opinion, lacks compassion and empathy in a field that is full of emotional ups and downs for patients and their partners. After three failed rounds of Clomid/Provera and timed intercourse, I needed to pause my treatment for personal reasons. During my last appointment to establish an interim plan until I was ready to come back, Dr. Zoma was cold and seemed bothered that I needed to take a break from treatment. He spoke directly to my husband about my ovaries, my period, etc. I did not feel heard.
What's one piece of advice would you give a prospective patient of Willie Zoma at Geisinger Medical Center Fertility Center?
If you are a person who expects compassion and a warm bedside manner, perhaps look elsewhere for treatment. He can be difficult to understand, so take notes and listen closely.
During treatment, were you treated like a number or a human with Willie Zoma at Geisinger Medical Center Fertility Center?
Dr. Zoma's communication style is very blunt and to the point, which did not mesh well with my expectations. He often spoke to and explained things directly to my husband, not to me.
Describe your experience with the nursing staff at Geisinger Medical Center Fertility Center.
Wonderful. They often reiterated information given by Dr. Zoma to make sure I had a clear understanding.
Describe your experience with Geisinger Medical Center Fertility Center.
Easy to schedule, easy to access. The clinic is on Geisinger's main campus, so blood work and other procedures are easily completed in one place.
Describe the costs associated with your care under Willie Zoma at Geisinger Medical Center Fertility Center.
Everything was covered by my insurance.
3
Doctor
Willie Zoma
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Geisinger Medical Center Fertility Center
Danville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5