Zaher Merhi

Dr. Merhi spent so much time with us in our consult...spent time with me in appointments and called us multiple times to share information...course of the year and multiple cycles, things changed drastically. I never saw him, ever...impossible to get a hold of...after 30 mins and me being in extreme pain he stopped and said we should have done it under anesthesia

[At Rejuvenating Fertility Center] There was a revolving door of nurses, medical assistants and pas etc. It was constantly changing...often called with the wrong information...were nice enough but incredibly disorganized...The list of things over the course of 3 cycles is too long to recount

How was your experience with Zaher Merhi at Rejuvenating Fertility Center?

Like I said before, he's a great talker and at first you will think he will be a great advocate for you. He is very jovial and tends to over promise. After my 3rd failed transfer he had me come in for a procedure. I have an extremely tilted uterus that makes many procedures difficult. He knew this and had commented on it several times. I came in for the procedure at noon and after 30 mins and me being in extreme pain he stopped and said we should have done it under anesthesia, then asked if I could go upstairs and be sedated. I said I had just eaten so he said I would have to wait another month and come back. Just awful. He also had a very tense and unprofessional exchange with another doctor on the day of my second retrieval. That Dr left the practice after that. It was strange. Any time anything went wrong -- which was often -- it was always the fault of the other Dr. or nurse or office staff. And the Dr. I seemed to be passed to without my consent, for monitoring and questions and case management messed up BIG and frequently. For example, they froze a sample of my husband's semen that had zero moving sperm. So when they thawed to use after my retrieval it was useless. My poor husband had to leave work and run uptown to provide a fresh sample. Dr. Merhi passed it off like it wasn't his mistake and not to be upset with him, but the office staff/other Dr. He isn't very professional and the buck never seems to stop with him.

What's one piece of advice would you give a prospective patient of Zaher Merhi at Rejuvenating Fertility Center?

I would highly advise to seek out other care. Their lab is very clearly not up to snuff. I recently went back to look at clinic stats even though we are no longer patients. In the year 2021, they started over 1200 cycles and had 11 live births. I was two of those cycles and while I thought we were giving it all our best effort, that he was on the team to give us our best shot, in truth we didn't stand a chance. Don't fall for the smiles and early attention. They both go and he is inundated with patients. I'm sure he cares deep down, but he has no time.

During treatment, were you treated like a number or a human with Zaher Merhi at Rejuvenating Fertility Center?

At first things were great. Dr. Merhi spent so much time with us in our consult. He spent time with me in appointments and called us multiple times to share information. He had recently opened the office and things seemed manageable. Over the course of the year and multiple cycles, things changed drastically. I never saw him, ever. He was impossible to get a hold of. When I managed to get face time he made so many mistaken comments it was clear he thought he was talking to another patient. He opened several new locations and it got so bad. Then I found myself at the machine-like practice I was avoiding intentionally. I didn't want NYU or Weill, I wanted a smaller practice and he assured me that I would get personalized care. That did not turn out to be the case. The office/billing is also horrible and made so many mistakes. I have gotten someone else's bill twice, both showing a lack of organization and a violation of HIPPA, I saw these women's diagnosis (along with the full name, birthday and STD for one). They could not handle the rate that they expanded at all.

Describe your experience with the nursing staff at Rejuvenating Fertility Center.

There was a revolving door of nurses, medical assistants and pas etc. It was constantly changing. They often called with the wrong information. One would tell me one thing then another would say something else. They were nice enough but incredibly disorganized. From previous cycles I knew to go in the morning before my trigger shot (like literally how they get the info of if I'm able). The day before the nurse told me I didn't need to come in. I insisted and then when I got a call later in the afternoon I was told "no one here would ever say that". I came in the next morning for my blood draw and the front desk person said I didn't need to be there, that I wasn't down for monitoring that day. Again, I insisted and after I explained, she said something like "you should definitely be here and it should be in your chart but it's not." And there were many of these types of issues. Times I wouldn't be called with the next days instructions or dosages etc. Making me call the answering service to get notifications. One day I just walked in to get my instructions because I was close by and they hadn't called but were about to leave for the day. I'm sure they would have been better if they hadn't had so much change over. They also moved locations since their first space flooded and they had to work out of another office. Then the new office opened a year later and it was a disaster.

Describe your experience with Rejuvenating Fertility Center.

There was so much disorganization. Wrong information sent, follow ups dropped, critical information not shared. They had a flood in their office the day before my retrieval so we had to do the retrieval at another space. Even though I had been fully paid upfront, they tried to charge me the price difference for the new clinic. I agreed on the phone because I didn't want them to cancel my cycle the day before the retrieval but I fought it after the fact. They backed down and I paid my originally quoted price, but it was stressful and unnecessary. While they were working out of the other space they never seemed to know if we should pay them or Sher for services like semen analysis etc. We got double billed regularly then the bill would get fixed. My first two cycles were covered by insurance for office visits, they said it was the same for my third. They said they called and checked, I believed them because my plan nor provider changed. A few months ago I got a bill saying I owed them almost $2000 for office visits they said were covered two years ago. I no longer have that insurance and it's now a nightmare trying to deal with it. Why are they so behind on billing that it took over two years to realize? If you decide to go with this clinic, record every phone call and get everything written and confirmed via email so you have a record when they mess up or tell you that no one in their practice would say x.

Describe your experience with your monitoring appointments at Rejuvenating Fertility Center.

Monitoring usually went pretty smoothly. I got good at navigating around the busier hours. Sometimes I had to wait 20-30 min but usually less. Compared to other offices, I will say, at the time the Manhattan office handled monitoring quite well. It was after the visit and getting timely calls that was the problem.

What specific things went wrong at Rejuvenating Fertility Center?

Failed to call in prescriptions to pharmacy
Lost paperwork
Lost appointments
Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Failed to inform you of changes in protocol
Lost results
Provided conflicting information
Failed to convey critical information
Failed to consider drug intolerance
Lost or damaged samples
Scheduled the wrong procedure

Describe the specific things that went wrong at Rejuvenating Fertility Center.

The list of things over the course of 3 cycles is too long to recount. It started with being told to start my meds on a specific day then my meds not being called into the pharmacy. I then got an "it's okay, just start a day later, it isn't a big deal" message. This process is so stressful and days and dosages can make a huge difference. They sent me test results and bills for other patients (obviously a huge issue that eroded my trust). This happened more than once. Some other specific instances were listed elsewhere in the review but it all added up. I felt stuck and even through all the red flags trusted Dr. Merhi and excused issues due to their extreme circumstances of their office flooding and having to move. Then opening all the additional offices. There was a massive difference between my first cycle and my third transfer. They made small mistakes as well as some really big ones, like freezing a bad semen sample and having to stop a procedure due to the extreme pain it caused me knowing we should have used anesthesia to begin with.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Rejuvenating Fertility Center

Manhattan

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi Rejuvenating Fertility Center

2019, Unknown Success

Age 47

1 IVF

Diminished Ovarian Reserve

Black or African-American

Income $0 - $49K

Writer

1st of 3 Docs

1 Fertility Medications With Other Docs

Doesn't Recommend

Neutral

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

Stay on top of him [Dr. Merhi], and make sure you go to monitoring 7am-9am if you need to talk with him. Other than that you're left to random Dr's or RNs sending follow up emails...is jovial, and seems knowledgeable about general IVF. But, i'm not confident that he's able to monitor each of his cases individually because of the volume. He also suggests his Ozone Sauna Treatment (Research) 2 times a week for 3 weeks...but it's an additional $1500. Dr. Merhi is nice, but nice doesn't do Individualized care as I thought would happen.

New Hope is great with being "hopeful" about their goals, protocols, volume and results. However, there have been several occasions with my care that I had to speak up in regards of the lack of clear communication, protocols not clearly communicated or explained, Not willing to try other protocols or explain why, The OR not getting proper communication before my procedure. Over billing, Labs not ordered, RX not called in, and getting a different RN who doesn't follow my case closely each week. I expressed my frustration and disappointment with several emails, and one of the sonogram techs had to pull me aside to tell me how things are done. And how to navigate to survive the process. Considering the volume, I felt like I was treated like a number Doctor Nps

How was your experience with Zaher Merhi at New Hope Fertility Center?

Dr. Merhi is jovial, and seems knowledgeable about general IVF. But, i'm not confident that he's able to monitor each of his cases individually because of the volume. He also suggests his Ozone Sauna Treatment (Research) 2 times a week for 3 weeks...but it's an additional $1500. Dr. Merhi is nice, but nice doesn't do Individualized care as I thought would happen.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Stay on top of him, and make sure you go to monitoring 7am-9am if you need to talk with him. Other than that you're left to random Dr's or RNs sending follow up emails.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

I was never told which specific agnostic or type. Just learning this myself via research. They wanted to do Natural IVF, But I reminded them that I wanted to do Mini IVF. I started with half of Isisbloom BCPs, Monitoring, Chlomid, Letrizol and then Trigger and retrieve. I have to do more rounds of retrieval.

Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: She never followed up, so I asked for someone else! Jasmine)

After I asked about communication improving, they seemed to make an effort. But, went back to their old ways.

Describe your experience with New Hope Fertility Center.

Strength: Rates for unlimited monitoring good. Time to get monitored good. Ultrasound Techs Nice Volume Egg Retrievals are done in both phases including Luteal-so that no eggs get left during retrieval. The OR team very efficient, compassionate and nice. Billing Team very efficient. Weakness: Bad with communication

Describe your experience with your monitoring appointments at New Hope Fertility Center.

Well oiled machine. Sign in, Screen Monitoring, and name appears on the list.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

A little over $6 K total, not including meds $150

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

They recommend single embryo transfer. I am not at that stage.

What specific things went wrong at New Hope Fertility Center?

Failed to call in prescriptions to pharmacy
Failed to order appropriate test
Failed to inform you of changes in protocol
Lost results
Provided conflicting information
Scheduled the wrong procedure

Describe the specific things that went wrong at New Hope Fertility Center.

Communication need to be improved. I like the rates, but not sure if I am sacrificing care.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2023, Unsuccessful

Age 51

Donor Eggs

East Asian

Income $200K - $499K

4th of 4 Docs

9 IUI With Other Docs

2 IVF With Other Docs

Donor Eggs With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Zaher Merhi Rejuvenating Fertility Center

Even after a failed transfer, he [Dr. Merhi] didn’t call me. No follow up...Even after a failed transfer, he didn’t call me. No follow up...During the transfer Dr. kept saying “I want you to say I’m the best!” It was very uncomfortable...said that he was going to do HCG wash but I found out that he forgot about it. It had to be done before the transfer...Uterus PRP: not successful, very expensive. HCG wash; Dr. Merhi forgot to do it. Endo scratch: not successful

But the organization [Rejuvenating Fertility Center] is dysfunctional. When I go to the clinic I actually feel bad atmosphere. I felt the employees working at the clinic are not very happy...I did 3 FET with him after 5 failed cycle with another doctor. He thought if I do hysteroscopy to remove scar tissue I would get pregnant easy and he also suggested me to do Uterine PRP. PRP is pretty expensive. It was $1750. The office booked me way too early for the procedure and I had to wait for 1and half hours. The first FET with Dr. Merhi didn’t work. I got the result from a nurse. No follow up for any doctors. I had to call many times to make a phone consultation appointment. Finally he called me and what he said was the embryos I sent from previous clinic could be all bad without any scientific evidence. The second FET, one of the nurse rescheduled the time of the transfer on the day of the transfer. But i found out from another nurse that the time was not supposed to be rescheduled. My transfer was done 2 and half hers later than expected. During the transfer Dr. kept saying “I want you to say I’m the best!” It was very uncomfortable. The result was negative. I did an ERA test and found out that the transfer should be done at 121 hrs ±3 from starting Progesterone. At the third transfer, a nurse told me start progesterone about 135 hrs before the transfer. I asked her double check the time with one of the doctor. She corrected the timing but it was still more than 125 hrs before the transfer. On the day of the transfer, the recovery nurse was extremely rude. She didn’t even call my name, no explanation of the procedure. She threw gown and socks on the chair. She talked me without looking at me. Dr. Merhi said that he was going to do HCG wash but I found out that he forgot about it. It had to be done before the transfer. I tried not to be but I was sad and mad on the transfer day. The result was negative. One of the doctor called me and said sorry about the negative result and that was it. No follow up from Dr. Merhi. He seems a nice person at the begging but I think he is a businessman not a doctor.

How was your experience with Zaher Merhi at Rejuvenating Fertility Center?

I did 3 FET with him after 5 failed cycle with another doctor. He thought if I do hysteroscopy to remove scar tissue I would get pregnant easy and he also suggested me to do Uterine PRP. PRP is pretty expensive. It was $1750. The office booked me way too early for the procedure and I had to wait for 1and half hours. The first FET with Dr. Merhi didn’t work. I got the result from a nurse. No follow up for any doctors. I had to call many times to make a phone consultation appointment. Finally he called me and what he said was the embryos I sent from previous clinic could be all bad without any scientific evidence. The second FET, one of the nurse rescheduled the time of the transfer on the day of the transfer. But i found out from another nurse that the time was not supposed to be rescheduled. My transfer was done 2 and half hers later than expected. During the transfer Dr. kept saying “I want you to say I’m the best!” It was very uncomfortable. The result was negative. I did an ERA test and found out that the transfer should be done at 121 hrs ±3 from starting Progesterone. At the third transfer, a nurse told me start progesterone about 135 hrs before the transfer. I asked her double check the time with one of the doctor. She corrected the timing but it was still more than 125 hrs before the transfer. On the day of the transfer, the recovery nurse was extremely rude. She didn’t even call my name, no explanation of the procedure. She threw gown and socks on the chair. She talked me without looking at me. Dr. Merhi said that he was going to do HCG wash but I found out that he forgot about it. It had to be done before the transfer. I tried not to be but I was sad and mad on the transfer day. The result was negative. One of the doctor called me and said sorry about the negative result and that was it. No follow up from Dr. Merhi. He seems a nice person at the begging but I think he is a businessman not a doctor.

What's one piece of advice would you give a prospective patient of Zaher Merhi at Rejuvenating Fertility Center?

Don’t go for him. Read all available review and think twice. That would save you time, energy and money. Fertility treatment is very stressful itself you don’t want to extra stress from the clinic and the doctor.

During treatment, were you treated like a number or a human with Zaher Merhi at Rejuvenating Fertility Center?

Even after a failed transfer, he didn’t call me. No follow up. He doesn’t care if his patients get pregnant or not.

Describe the protocols Zaher Merhi used in your cycles at Rejuvenating Fertility Center and their degree of success.

Uterus PRP: not successful, very expensive. HCG wash; Dr. Merhi forgot to do it. Endo scratch: not successful

Describe your experience with the nursing staff at Rejuvenating Fertility Center.

There were a few good nurses in the clinic. But many nurses in the clinic are not organized. I had to ask questions to them during morning monitoring but reply never comes back. Many of them tapped my arm AFTER wiping alcohol when they drew blood. Their scheduling was very messy. Waiting was sometimes very long.

Describe your experience with Rejuvenating Fertility Center.

They don’t have age not weight limit. That’s why the clinic has so many patients and they are expanding their business. But the organization is dysfunctional and most importantly Dr. Merhi is not trustworthy. When I go to the clinic I actually feel bad atmosphere. I felt the employees working at the clinic are not very happy.

Describe the costs associated with your care under Zaher Merhi at Rejuvenating Fertility Center.

My insurance covered most of the cost. But PRP was too expensive.

What specific things went wrong at Rejuvenating Fertility Center?

Lost appointments
Failed to call with results
Failed to order appropriate test
Failed to inform you of changes in protocol
Provided conflicting information

Describe the specific things that went wrong at Rejuvenating Fertility Center.

The clinic is Rejuvenating Fertility Center in NY.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Rejuvenating Fertility Center

Manhattan

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Review of

Zaher Merhi Rejuvenating Fertility Center

2022 - 2023, Unknown Success

Age 37 - 38

5 IVF

5 Embryo Freezing

Diminished Ovarian Reserve

Endometriosis

Uterine Fibroids

Latinx

Income $100K - $199K

2nd of 4 Docs

2 IUI With Other Docs

1 IVF With Other Docs

1 Embryo Freezing With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Zaher Merhi Rejuvenating Fertility Center

Dr Merhi is an out-of-the-box thinker...is very interested in trying the latest and greatest approach to help all his patients get pregnant....used to difficult cases...he will always stay optimistic...bedside manner, encouragement, and being willing to try everything and anything...did gentle IVF due to my DOR

[Rejuvenating Fertility Center] offices are beautiful and inviting and have a spa feel. The weakness comes in the billing department, no clarity and is very disorganized...nursing staff is very competent...very difficult to get them on the phone, but they are prompt with emails...Incorrect pre determinations have been submitted

How was your experience with Zaher Merhi at Rejuvenating Fertility Center?

Dr Merhi is an out-of-the-box thinker. He is very interested in trying the latest and greatest approach to help all his patients get pregnant. He is very much used to difficult cases. Even with the difficult cases, he will always stay optimistic. He is a great doctor to have as far as bedside manner, encouragement, and being willing to try everything and anything.

What's one piece of advice would you give a prospective patient of Zaher Merhi at Rejuvenating Fertility Center?

Ask many questions and be willing to try new methods. He is certainly not your cookie-cutter fertility doctor. Because he has many offices, unfortunately, you do have to stay on top of your treatment and not expect the doctor to remember every detail of your case.

During treatment, were you treated like a number or a human with Zaher Merhi at Rejuvenating Fertility Center?

Dr Merhi takes a very personal approach to treatment and always wants to get to know his patients, he loves to chat with every patient and is a great cheerleader in this very difficult journey. His office staff sometimes has to remind him to reduce his time with each patient because he gets excited and can go on and on about everything fertility

Describe the protocols Zaher Merhi used in your cycles at Rejuvenating Fertility Center and their degree of success.

Always did gentle IVF due to my DOR. He never canceled a cycle, instead, he would modify medications or even remove medications and wait for the body to catch up. That is how we got 3 eggs, when no other doctors were able to get any. He believes less is more. Some cycles I was only on Clomid, while other cycles only menopur. Also used Letrozole and dexamethasone on most cycles as well

Describe your experience with your nurse at Rejuvenating Fertility Center.

The nursing staff is very competent. Their system is evolving as they are trying to have a dedicated nurse team for every patient. But that does not mean you always get to talk to the same person. It is very difficult to get them on the phone, but they are prompt with emails

Describe your experience with Rejuvenating Fertility Center.

Dr Merhi is the biggest strength of this clinic. The offices are beautiful and inviting and have a spa feel. The weakness comes in the billing department, no clarity and is very disorganized. I believe they recently changed billing companies in order to improve this because I know this is something that Dr Merhi is very concerned with, as he should be, because if it was not for him I would have left this clinic a long time ago due to their billing department

Describe your experience with your monitoring appointments at Rejuvenating Fertility Center.

I did mostly outside monitoring since I live in a different state. But when I did come to the office for monitoring, it went smoothly and quickly

Describe the costs associated with your care under Zaher Merhi at Rejuvenating Fertility Center.

I have insurance which covers 80%, however, there is a $50 per outside monitoring appt. So overall a cycle might cost me $1,000-$2,000 including medication and copays

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Rejuvenating Fertility Center.

He is open to both. He did not recommend more than 3 embryos at a time and showed us the national guidelines to support his view

What specific things went wrong at Rejuvenating Fertility Center?

Provided conflicting information

Describe the specific things that went wrong at Rejuvenating Fertility Center.

Pre-determinations were not sent on time in order to have them ready with retrievals were scheduled which caused chaos on the day of retrieval. Billing invoices are not always clear. Incorrect pre determinations have been submitted

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Rejuvenating Fertility Center

Manhattan

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi Rejuvenating Fertility Center

2019 - 2020, Unknown Success

Age 33 - 34

1 IVF

Diminished Ovarian Reserve

European

Income $200K - $499K

2nd of 2 Docs

Neutral

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

Zaher Merhi is a clear communicator and blunt about risks and costs. He deals with severe infertility patients and older patients, so he is very clear about treatment options and your odds of getting pregnant. That said, he has always been smiling and positive...I have severe infertility and very low egg reserve, so we have done estrogen only and natural IVF. I also did Ovarian rejuvenation with PRP.

Just like the clinic, they [nurses of New Hope Fertility Center] are busy. You will always be dealing with whoever is available and occasionally information has had to be clarified...I did outside monitoring and they made that process easy for me and updated me quickly...$500/month for outside monitoring during natural IVF cycles. $3000 for egg retrieval. Very decent pricing.

How was your experience with Zaher Merhi at New Hope Fertility Center?

Zaher Merhi is a clear communicator and blunt about risks and costs. He deals with severe infertility patients and older patients, so he is very clear about treatment options and your odds of getting pregnant. That said, he has always been smiling and positive. He is always willing to fight for you and your fertility if you understand the risks and want to fight. He gave me hope. I would only change one thing. He did not call when my little embryo (the only one I've ever gotten) died on day three. I got a cold, one sentence email from the lab. He should have called.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

He works in a high volume, fast-paced clinic. If you want to speak to him directly, be clear and let the nursing staff or his team know. Also, you can always reach him via email. Expect a blunt, but consistently cheerful and positive man.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

This clinic is extremely efficient. Some people may feel like a number in their fast paced environment, but I liked it. However, on the rare occasions that I spoke directly with Dr. Merhi, he was always smiling and positive. Unlike other doctors, he was willing to contribute the fight with me.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

I have severe infertility and very low egg reserve, so we have done estrogen only and natural IVF. I also did Ovarian rejuvenation with PRP.

Describe your experience with the nursing staff at New Hope Fertility Center.

Just like the clinic, they are busy. You will always be dealing with whoever is available and occasionally information has had to be clarified.

Describe your experience with New Hope Fertility Center.

My doctor is great when he is available and the clinic is efficient, clean and not too expensive. The efficiency of the clinic can make it feel cold and sometimes you will have to ask for attention and clarify information.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

I did outside monitoring and they made that process easy for me and updated me quickly.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

$500/month for outside monitoring during natural IVF cycles. $3000 for egg retrieval. Very decent pricing.

What specific things went wrong at New Hope Fertility Center?

Provided conflicting information

Describe the specific things that went wrong at New Hope Fertility Center.

I once had two nurses in the same day email me two differing amounts of estrogen to take for the upcoming twelve days. I had to clarify. Also, whenever my bloodwork results come back, I always have to ask for the details of my follicle lengths. Not the end of the world, just an annoyance.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2020, Consult

Age 37

Diminished Ovarian Reserve

Endometriosis

European

Income $100K - $199K

1st of 3 Docs

6 IUI With Other Docs

Donor Sperm

Strongly Recommends

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

He [Dr. Merhi] is a strong proponent of PGT testing embryos and because of that recommends single embryo transfer...I had been through a lot of cycles and he listened to each step I had been through and asked questions along the way. He validated what I was already thinking - that low does was the path forward. He also encouraged me that there were quite a few other options before donor eggs needs to be discussed which has been a change from other clinics I spoke to.

Strengths [of New Hope Fertility Center] would be their technology. Their lab is top notch which is important to me. The weakness would be that they seem to push birth control as a way to prime which I don't think works for everyone. Although they are open to trying something else if you request it so its important to be knowledgeable going in...

How was your experience with Zaher Merhi at New Hope Fertility Center?

By the time I met with Dr Mehi I had consulted with a lot of clinics and was set on moving forward only with low dose IVF. I had been through a lot of cycles and he listened to each step I had been through and asked questions along the way. He validated what I was already thinking - that low does was the path forward. He also encouraged me that there were quite a few other options before donor eggs needs to be discussed which has been a change from other clinics I spoke to. But at the same time he was realistic and let me know that I would likely need more than one cycle and why that was case which was appreciated.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Be open to both positive and not so positive info since I think he is realistic. He wants to help and will spell out how he can do that but he also wants to provide you with the facts.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Dr Merhi was very personable and friendly. I didn't feel like he was rushing me and it felt like he was truly interested in understanding my path so far. He gave me the encouragement I needed that I still had options and shouldn't give up hope.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Mini IVF/low dose IVF is the treatment recommended for me mainly because I have diminished ovarian reserve. I have already tried a high dose IVF and had no better response than when I did medicated IUI. So he said it really didn't make sense to use high dose since we know my body won't respond to it.

Describe your experience with New Hope Fertility Center.

Strengths would be their technology. Their lab is top notch which is important to me. The weakness would be that they seem to push birth control as a way to prime which I don't think works for everyone. Although they are open to trying something else if you request it so its important to be knowledgeable going in.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

The costs seemed very competitive to me. However, mine were related to low dose IVF. They are very open about sending you the full price list after your consult so it all seemed very clear and there was no grey areas.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

He is a strong proponent of PGT testing embryos and because of that recommends single embryo transfer.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2019 - 2020, Unknown Success

Age 36 - 37

European

Income $500K+

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

Dr Merhi ALWAYS has treated me as a human, Remembered details about me and has been completely on top of my care at all times, even when he is not physically in the office...He has been thorough, showed me kindness and I can tell he genuinely wants us to have our baby...I would not consider myself an easy patient as I like to understand everything that is going on, ask many questions and the process can be very difficult for me He has never once made me feel rushed or like a number. He is thorough, kind, empathetic, charismatic and most importantly extremely good at dictating and adjusting the protocols needed for you to have your baby.

I have not one bad word to say about New Hope and I have (unfortunately) been a patient for a long time. as I am doing mostly natural cycle, which can take time. They are busy, clean, well located and run like a well oiled machine. Some people could feel overwhelmed at such a busy clinic but I do not at all. I am familiar with many of the staff now and it is a pleasant experience going there. Excellent daily monitoring hours.

How was your experience with Zaher Merhi at New Hope Fertility Center?

I have unfortunately had a long experience with some set backs trying to conceive. Dr Merhi has cared for me since day one and I struggle to imagine a better doctor. He has been thorough, showed me kindness and I can tell he genuinely wants us to have our baby. No matter how long it takes I would never want anyone else to be in charge of my care. I would not consider myself an easy patient as I like to understand everything that is going on, ask many questions and the process can be very difficult for me He has never once made me feel rushed or like a number. He is thorough, kind, empathetic, charismatic and most importantly extremely good at dictating and adjusting the protocols needed for you to have your baby.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Book in with him as soon as you can. You will not regret it. Expect that at New Hope the doctors often work as a team effort so know that even if it doesn't seem that you see him often, he is still always reviewing your results and making decisions.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Dr Merhi ALWAYS has treated me as a human, Remembered details about me and has been completely on top of my care at all times, even when he is not physically in the office.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Many natural cycles (usually producing one eggs) Few mini ivf cycles )usually producing one-three eggs)

Describe your experience with the nursing staff at New Hope Fertility Center.

New Hops nurses are a wonderful group of women. They are thorough and attentive and always pleasant to deal with. Sometimes it can be a challenge getting a response from them but you can always call and speak to someone or send another email and that always does the trick. They are a very busy clinic some days.

Describe your experience with New Hope Fertility Center.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

I have no fertility insurance coverage so everything for me is self paying. Monitoring unlimited $800 Egg Retrieval $1250

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

SET only for tested blasts Willing to be flexible for 3 day untested embryos

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2019, Unsuccessful

Age 35

1 IVF

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $200K - $499K

Business Executive

3rd of 4 Docs

6 IUI With Other Docs

1 IVF With Other Docs

3 Egg Freezing With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Zaher Merhi New Hope Fertility Center

What he [Dr. Zaher Merhi] explained made sense but then I felt rushed into an egg retrieval that I didn’t feel confident would work considering the cycle before (my cycles are very unpredictable) they thought I had two cysts. Then 9 days later they thought they were eggs and good to retrieve and we went in and got nothing...He has great bedside manner but I am unsure that he really has the best course of action as a physician. He is willing to try unconventional things.

They [staff at New Hope Fertility Center ] don’t communicate plans well or call everything is via email...You check in and then wait for your name to show on the Tv screens and go in for blood then back out to wait for your name on the tv to see a different nurse for ultrasound and then back out to wait for the nurse (coordinator) to call you back to discuss and the doctor if he is available. I don’t like this approach it makes you feel like a number. But Dr. Merhi’s team is very responsive through their email portal.

How was your experience with Zaher Merhi at New Hope Fertility Center?

I had renewed hope after seeing him as he was confident that we could use my eggs as opposed to donor even tho my first RE at the age of 30 had told me I needed to move to donor eggs. What he explained made sense but then I felt rushed into an egg retrieval that I didn’t feel confident would work considering the cycle before (my cycles are very unpredictable) they thought I had two cysts. Then 9 days later they thought they were eggs and good to retrieve and we went in and got nothing.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

He has great bedside manner but I am unsure that he really has the best course of action as a physician. He is willing to try unconventional things.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

His team is very responsive and he has great bedside manner and remembers personal details about myself and my husband.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

He had me try a 14 day course of BC pills in an attempt to lower my FSH. The last BW I had done 2 months prior was 79. I had to stop after 11 days as I had gained 9 lbs. Coming back in after that my FSH was down to 10 and I don’t remember the last time it was that low. At the ultrasound they thought I had two cysts. I had a period. And came back in for more BW and ultrasound on CD 9 after taking estrace for 14 days and they said I was good to go and rushed me in for an egg retrieval 2 days later. Turns out as I suspected they were still the two cysts from before. So we got nothing.

Describe your experience with your nurse at New Hope Fertility Center.

I don’t like how they run their clinic. You wait for your name on a board and go in to get your blood then back out and wait for your name on a board and back into a different person for the sonogram and then back out and the nurse talks to you and the doctor if you request.

Describe your experience with New Hope Fertility Center.

The way they treat patients through a cycle. You check in and then wait for your name to show on the Tv screens and go in for blood then back out to wait for your name on the tv to see a different nurse for ultrasound and then back out to wait for the nurse (coordinator) to call you back to discuss and the doctor if he is available. I don’t like this approach it makes you feel like a number. But Dr. Merhi’s team is very responsive through their email portal.

What specific things went wrong at New Hope Fertility Center?

Failed to convey critical information

Describe the specific things that went wrong at New Hope Fertility Center.

The communication was very poor. They knew I was unavailable for what would have been the next cycle and when I called with CD1 of my period while I was on a work trip and wasn’t able to come in until CD10, at that visit they decided that what they previously thoughts were cysts were follicles and that we had to come in for an egg retrieval. I got this information via email and when I called rather confused and with concerns was told that the doctor was sure. They don’t communicate plans well or call everything is via email.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2019, Unknown Success

Age 29

1 Egg Freezing

1 Embryo Freezing

Unexplained

Latinx

Black or African-American

Income $50K - $99K

3rd of 3 Docs

IVF With Other Docs

Doesn't Recommend

Neutral

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

Dr. Merhi was wonderful with consultation. However he did not due my retrieval, didn't follow up with me whatsoever, and basically was almost non existent throughout the process.... He is very nice but consultations with him seemed rushed. He didn't really ask questions or informed us much what was coming next. He started us off with an IUI (natural cycle) which didnt work. We moved on to Mini IVF and he never called, emailed, or followed up with me before or after IVF. At this point I dont even think I am his patient.

The clinic [New Hope Fertility Center] is amazing as a whole. The monitoring is very self explanatory and easy. You go in and wait for your name to come out in the screens, and they tell you exactly where to go. I liked the facility and the ease it has... The nursing staff there is fast and efficient. Monitoring is a breeze. If you go early youll be in and out in no time. The coordinator sometimes responds a little late but she is very nice.... The billing department is not as well ran as the nurse and sonogram staff.

How was your experience with Zaher Merhi at New Hope Fertility Center?

He is very nice but consultations with him seemed rushed. He didn't really ask questions or informed us much what was coming next. He started us off with an IUI (natural cycle) which didnt work. We moved on to Mini IVF and he never called, emailed, or followed up with me before or after IVF. At this point I dont even think I am his patient.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Be prepared to not see him, he will not follow up with you.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Dr.Merhi began with a natural IUI cycle since I already ovulate on my own. I dont know why I dont get pregnant. After it failed he didnt call me or follow up. I called the clinic and told him I wanted to do IVF which his answer was ok no problem and just sent me to a coordinator to explain meds for IVF. I was on clomid 100mg and Gonal F for about 10 days. Again, didnt see him or hear from him. Retrieval was coordinated by nurses and another RE in the clinic was the one to do the procedure.

Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Samantha Brown)

The nursing staff there is fast and efficient. Monitoring is a breeze. If you go early youll be in and out in no time. The coordinator sometimes responds a little late but she is very nice.

Describe your experience with New Hope Fertility Center.

The clinic is amazing as a whole. The monitoring is very self explanatory and easy. You go in and wait for your name to come out in the screens, and they tell you exactly where to go. I liked the facility and the ease it has

Describe your experience with your monitoring appointments at New Hope Fertility Center.

Monitoring was the best part of this experience. Everyone is so nice and efficient

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

IVF-4000 Medications- Gonal F and Clomid- 1500 Monitoring per month 800 IUI 800 Egg Transfer 3000 (Havent done this yet but we have to pay it soon) 750 PGS Testing per embryo... we are doing 3 embryos 2250 in total

What specific things went wrong at New Hope Fertility Center?

Failed to call with results
Provided conflicting information

Describe the specific things that went wrong at New Hope Fertility Center.

The billing department is not as well ran as the nurse and sonogram staff.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2015 - 2019, Successful

Age 41 - 45

1 Fertility Medications

Diminished Ovarian Reserve

Poor Egg Quality

Unexplained

European

Income $200K - $499K

Lawyer

3rd of 4 Docs

4 IUI With Other Docs

IVF With Other Docs

7 Embryo Freezing With Other Docs

Doesn't Recommend

Neutral

Successful

Review of

Zaher Merhi New Hope Fertility Center

One of my main criticisms of New Hope is that you don't regularly see or speak with a doctor. You mainly work with the nurses -- via email. So it feels impersonal. If you make a request and the doctor is available during monitoring, Dr. Merhi for instance would come into the room and chat with you. He is very personable and kind and treats you like a human for sure.... The relationship with the nurses at New Hope is quite odd -- mainly just via email. You hardly ever get to see them bc they are not drawing the blood or doing the sonograms. Generally difficult to get a nurse on the phone.

How was your experience with Zaher Merhi at New Hope Fertility Center?

Dr. Merhi did my transfer that resulted in my little one - so I will forever be grateful. He has a great bedside manner and is very personable and obviously he is skilled at transfers. A year or so later, when I went back to try for number two, my transfer with him did not succeed (not saying it was anything he did, could have just been the odds game). Then I decided to try to create more embryos, and had a failed attempt on a cycle. When I discussed the failed IVF attempt, he really didn't offer any tweaks or adjustments to my protocol. It was kind of - it is what it is at your age. You just need to try again and maybe you will get a good egg next time. I felt like this was a bit disappointment. I'm not sure how knowledgeable he is on the various protocols and research being done in the infertility areas.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Do your research, ask a lot of questions, demand that a specific doctor follow your protocol.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Mini-IVF: clomid, letrozol and follistim, followed by Ovidrel as a trigger shot. For the transfer, progesterone suppositories and estrogen pills.

Describe your experience with the nursing staff at New Hope Fertility Center.

The relationship with the nurses at New Hope is quite odd -- mainly just via email. You hardly ever get to see them bc they are not drawing the blood or doing the sonograms. Generally difficult to get a nurse on the phone. I have had it happen on a number of occasions where I receive conflicting emails info from nurses. Also it has become a big hassle to get your prescriptions called in. They email the protocol to you with your meds and you say, please call into X pharmacy and they respond "please email [insert email] regarding prescriptions." Seems like we shouldn't be worrying about this and that the calling in of prescriptions should be handled better. Caused a bit of stress for me bc I had to repeatedly follow up on prescriptions being called in.

Describe your experience with New Hope Fertility Center.

The wait time for regular monitoring and sono is pretty short -- they run like a well-oiled machine in this regard. They also have good hours 7-2, so it doesn't interfere with work too much. I do believe that the lab / embryology dept. there is quite good and the folks working in the lab are top of the game -- you can email them as well with questions and they are responsive. Herminio (in embryology) is really great and compassionate and helped us through some stressful times. I wish there was more interaction with your primary doctor - -in fact, I didn't even feel like I HAD a primary doctor at all. I sometimes felt like maybe nobody was really focusing on my protocol. Again, I did have success at New Hope in 2015/2016, and it is more recently that I've grown concerned about the level of care I am receiving. NH could potentially be a one-protocol kind of place -- not sure how customized the treatments are. The cost at New Hope is also much more reasonable than other places, so that's a plus (assuming of course you are getting the care you need and want).

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

Egg retrieval & fertilization (excluding monitoring and drugs) ran around $4500 (with anesthesia). This was pretty reasonable comparatively.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

Dr. Merhi transferred 2 normals for me -- ended up with one baby.

What specific things went wrong at New Hope Fertility Center?

Failed to call in prescriptions to pharmacy
Failed to call with results
Provided conflicting information

Describe the specific things that went wrong at New Hope Fertility Center.

I received conflicting information from nurses on one occasion, which was disconcerting. I also had trouble getting prescriptions called in.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2018 - 2019, Unsuccessful

Age 34 - 35

1 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Black or African-American

Income $100K - $199K

2nd of 2 Docs

1 IVF With Other Docs

Neutral

Unsuccessful

Review of

Zaher Merhi New Hope Fertility Center

Dr Merhi is trying a more natural approach. I am currently on estradiol. He also had me take hgh for an 6 week period. Also he provide me with a free trial of ozone therapy for 8 weeks. I also had an ovarian rejuvenation done as well. ... Dr Merhi was the first doctor in a long time to try to use my own eggs. I was initially going to him for the egg donor program and he told me to try with my own eggs first.

Billing sucks, they [New Hope Fertility Center] don’t get back to you ever. You literally have to harass them. Communication with the nursing staff isn’t the greatest. But the clinic is a well oil machine in a good way. You can be in and out of monitoring in 30 to 45 mins which is great for people who have to work. Very clean facility and the staff is nice. It’s very conveniently located too.

How was your experience with Zaher Merhi at New Hope Fertility Center?

Dr Merhi was the first doctor in a long time to try to use my own eggs. I was initially going to him for the egg donor program and he told me to try with my own eggs first. When you are with Dr. Merhi he gives you his undivided attention. He answer all your questions and is very personable. He has great bed side manner and makes you feel very comfortable. But yes there is a but.... here are my dislikes... His email response could be better and yes I understand they are busy but isn’t that a part of your job. Also I went two months without seeing him at any of my monitoring although he would provide instructions via email. I am currently still being treated by him so let’s see. I will give another review when everything is completed.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Email! Email! Email! Would be your best form of communication with him.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

I wouldn’t say Mr.Merhi treated me like a number but more like the clinic. Dr Merhi always addresses me by my first time each time he see me.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Dr Merhi is trying a more natural approach. I am currently on estradiol. He also had me take hgh for an 6 week period. Also he provide me with a free trial of ozone therapy for 8 weeks. I also had an ovarian rejuvenation done as well. After six month of not ovulating I finally ovulated two eggs but the second one was too small. They received one egg and that a lot because the first time I had egg retrieval I had no eggs. But my embryo did not make it to blastocyst. I am now back for my second go at it and it has been 5 months since my last egg retrieval.

Describe your experience with the nursing staff at New Hope Fertility Center.

Sometimes the provide incorrect instructions or dose mix ups and drug mix up. Also I received my email really late in the day

Describe your experience with New Hope Fertility Center.

Billing sucks, they don’t get back to you ever. You literally have to harass them. Communication with the nursing staff isn’t the greatest. But the clinic is a well oil machine in a good way. You can be in and out of monitoring in 30 to 45 mins which is great for people who have to work. Very clean facility and the staff is nice. It’s very conveniently located too.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

No complaints

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

Fairly reasonable

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

Didn’t get to the point

What specific things went wrong at New Hope Fertility Center?

Failed to call in prescriptions to pharmacy
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at New Hope Fertility Center.

The doses amount was translated in units instead of mg. Also type of pill I am taking her mixed up sometimes. But they do have an emergency number too call

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2019, Unknown Success

Age 42

2 IVF

4 Egg Freezing

2 Embryo Freezing

Diminished Ovarian Reserve

Uterine Fibroids

Income $50K - $99K

1st of 2 Docs

2 IUI With Other Docs

Donor Sperm

Neutral

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

Dr. Merhi is confident and cheerful and I can truly appreciate that feeling of optimism. He did one of my retrievals and it was so painful, but that was perhaps due to a follicule being, as he put it candidly, “in China”. I don’t interact with him as much as I’d like. I really would love more phone calls but I do feel I can assertively seek him out and will be ensured a response.

New Hope is a bustling and big clinic. ... I wish that someone had provided a personal orientation to the clinic! It’s so hard to navigate these places under high stress and alone. I didn’t understand processes and felt overwhelmed by self advocacy and confusion. ... Nursing staff is more communicative through the patient portal. ... I’d love a counselor to be on staff permanent and as a feature of care for the patient.

How was your experience with Zaher Merhi at New Hope Fertility Center?

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Prepare yourself for a big clinic. Alter your expectations if you think this will be a more personal exchange. I am having a very different experience than I had with Dr. Davis of RMA but I believe in the clinic’s competence.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

New Hope is a bustling and big clinic. I had come from an experience with Dr. Joseph Davis at RMA which was intimate and human to human. Dr. Davis left his practice and since I had frozen eggs with NHFC, I am now with Dr. Merhi. I really appreciate his cheerful optimism and true willingness to try with me. Although the place is high paced and run like a machine, I feel confidence in the practice.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Initially, I went in to freeze eggs. Dr. Merhi suggested I fertilize them as he instructed embryos had better survivability. My status with my partner did not allow the confidence to move ahead so I froze eggs. I tried, several months later (after my relationship ended) two donor sperm IUIs (one with Dr. Davis-RMA and one with Merhi’s staff). IUI was unsuccessful and I wasn’t thrilled that the Merhi’s clinic kept me waiting, delayed in the reception area bc of some administrative error. I made a written comment but did not receive a reply. Now, I’ve moved on to create one embryo and one mosaic embryo. I am on the verge of meeting with my doc to talk about the viability of the mosaic. I am surprised I wasn’t told about mosaics in my first fertilization round / genetics testing, but Merhi says that it wasn’t available then.

Describe your experience with the nursing staff at New Hope Fertility Center.

Nursing staff is more communicative through the patient portal. I was slow to understanding this and therefore felt frustration when I wasn’t getting phone calls. Generally the staff is kind, one junior doctor (a female) is not compassionate.

Describe your experience with New Hope Fertility Center.

I wish that someone had provided a personal orientation to the clinic! It’s so hard to navigate these places under high stress and alone. I didn’t understand processes and felt overwhelmed by self advocacy and confusion.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

Generally, these guys are a well-oiled machine. Only once, after many monitoring experiences that went well, did they have an admin issue and make me wait even though I had been cleared by Finance! The nurses providing the sonograms are generally nice and competent.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

Insurance is mercifully covering monitoring (I still pay $40 copay). The genetics tests is expensive $2-$5K. The retrievals are $1500-2000.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

Merhi will move one at a time. Although, and I will find out, he may move 1 normal and 1 mosaic together.

What specific things went wrong at New Hope Fertility Center?

Failed to call with results

Describe the specific things that went wrong at New Hope Fertility Center.

My issue is one of communication. In a high stress time, I really need someone to sit with me and speak clearly, explaining my options. I’ve gotten much savvier in this process, but the stress was tough. I’d love a counselor to be on staff permanent and as a feature of care for the patient.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2018 - 2019, Unknown Success

Age 35 - 36

2 IVF

Diminished Ovarian Reserve

Male Factor

PCOS

European

Income $100K - $199K

Nurse or HC Services

2nd of 2 Docs

1 IUI With Other Docs

2 IVF With Other Docs

Neutral

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

Dr Merhi is kind, communicative and responsive. He always gave me information directly l, and at times bluntly, but emphasized his belief that we will have success.... Dr Merhi is thoughtful, on top of the latest developments in the field, willing to think outside the box and incredibly supportive. He is very responsive to emails and always made time for me when I asked either via phone or in person. He even dropped everything he was doing on one day to perform an emergency retrieval after my first retrieval didn’t go as planned. He’s been able to adjust along the way while remaining very positive

Nice facility where treatment is MUCH more affordable than other NYC area facilities. They [New Hope Fertility Center] bill as you go, so you don’t have to plunk down the full cycle costs when you start. Very flexible monitoring hours - 7am - as late as 2pm some days. It can be a bit of a factory at times, and there have been a few days where I’ve had to wait 45-60 min for monitoring.... Limited contact with my assigned nurse. The nurses generally communicate via email which is convenient, though it can be very difficult to get someone on the phone at times.

How was your experience with Zaher Merhi at New Hope Fertility Center?

Dr Merhi is thoughtful, on top of the latest developments in the field, willing to think outside the box and incredibly supportive. He is very responsive to emails and always made time for me when I asked either via phone or in person. He even dropped everything he was doing on one day to perform an emergency retrieval after my first retrieval didn’t go as planned. He’s been able to adjust along the way while remaining very positive - almost disconcertingly so at times. Very satisfied with him.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Be persistent. He will make time for you but you need to stay in front of him or connect with his coordinator to get on his schedule. He is very busy so don’t be afraid to push!

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Dr Merhi is kind, communicative and responsive. He always gave me information directly l, and at times bluntly, but emphasized his belief that we will have success.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Mini IVF (clomid, letrozole, 150 follistim) Conv IVF (clomid, letrozole, 225 follistim)

Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: MeiDan)

Limited contact with my assigned nurse. The nurses generally communicate via email which is convenient, though it can be very difficult to get someone on the phone at times.

Describe your experience with New Hope Fertility Center.

Nice facility where treatment is MUCH more affordable than other NYC area facilities. They bill as you go, so you don’t have to plunk down the full cycle costs when you start. Very flexible monitoring hours - 7am - as late as 2pm some days. It can be a bit of a factory at times, and there have been a few days where I’ve had to wait 45-60 min for monitoring.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

Monitoring hours are very flexible here. Weekdays are 7am - 2pm, weekends are 7am - 12pm which was huge selling point for me. Scans are done by techs and not MDs. Some of were much better than others but nearly all were quite competent.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

Consult $350 Unlimited monitoring for 30 days - $800 Retrieval + ICSI + freezing + PGS - 4000

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

He prefers PGS tested blasts, eSET but is very open to multiple transfers of day 3 or mosaic embryos.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2018, Unsuccessful

Age 41

2 Fertility Medications

East Asian

2nd of 4 Docs

3 IVF With Other Docs

2 Egg Freezing With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Zaher Merhi New Hope Fertility Center

Dr Merhi did not even recognize me when I saw him in the clinic after the first initial consultation. When the transfer ended in a chemical pregnancy, he did not reach out to discuss next steps or share condolences. During the initial consultation he assured us that he would be the only doctor performing any procedures (transfer, water sono, practice transfer) on me. He didn't care to tell me the week before my transfer that he was not going to be in the clinic. Neither did he return my email after he returned to the clinic (which was after my transfer).

The clinic's [New Hope Fertility Center's] environment is very nice, calm and bright with daylight. There is a big electronic screen that shows you when your turn is up. The office is also conveniently located across the street from a subway stop. The appointments with their doctors are always over 1 hour wait. NO RESPECT for patient's time. When you ask where the doctor is, they tell you the doctor is in the OR.

How was your experience with Zaher Merhi at New Hope Fertility Center?

Dr Merhi was very warm and provided a lot of details on the day of the initial consultation. He peppered us with follow up emails after the initial consultation. I never saw him in my morning monitoring appointments and he didn't contact me about the transfer, before or after.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Find a different doctor.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Describe your experience with the nursing staff at New Hope Fertility Center.

The team of nurses were always prompt to send my monitoring results with instructions. Any questions I send they always respond within a day or 12 hours.

Describe your experience with New Hope Fertility Center.

The clinic's environment is very nice, calm and bright with daylight. There is a big electronic screen that shows you when your turn is up. The office is also conveniently located across the street from a subway stop. The appointments with their doctors are always over 1 hour wait. NO RESPECT for patient's time. When you ask where the doctor is, they tell you the doctor is in the OR.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

$3800 for FET. $350 for initial consultation. $500 for water sono.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

New Hope only transfers 1 embryo at a time.

What specific things went wrong at New Hope Fertility Center?

Failed to call in prescriptions to pharmacy
Failed to convey critical information
Canceled a cycle due to clinic error

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2018, Unsuccessful

Age 41

1 IVF

Diminished Ovarian Reserve

Male Factor

Poor Egg Quality

European

Income $50K - $99K

2nd of 2 Docs

3 IVF With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Zaher Merhi New Hope Fertility Center

Talking to Dr. Merhi for our inital consultation, he was fantastic. Warm, personable and seemed to be very confident. After that, I was basically handed off to nurses and not allowed to speak to the Doctor anymore. ...They push you into not having anesthesia during the egg retrievals at New Hope. I pushed back initially, explaining that my ovaries had a tendency to hide, and that was uncomfortable with just getting an ultrasound. But I trusted them, and did the procedure with only a uterine local. It was traumatizing. They had to bring in a nurse from the other room to push on my stomach to get to my ovary. The constant filling my uterus with liquids made me think of an abortion, which is not what you want to be thinking of when the doctor is retrieving your eggs.

The lobby is nice [at New Hope Fertility Center], and they seem to be well organized on the surface. But they are flashy with no substance. The nursing staff is disorganized, with too many cooks in the kitchen. You have to just know what to do. You wait for your name to flash on the screen to get bloodwork done (it says your chair number). Then you go back to the waiting room to wait for your name & the ultrasound room. To go to the ultrasound room, you walk through the bloodwork area and through a bunch of nurses, who say nothing to you. They do your ultrasound and just leave. Very impersonal, you're just a number.

How was your experience with Zaher Merhi at New Hope Fertility Center?

They push you into not having anesthesia during the egg retrievals at New Hope. I pushed back initially, explaining that my ovaries had a tendency to hide, and that was uncomfortable with just getting an ultrasound. But I trusted them, and did the procedure with only a uterine local. It was traumatizing. They had to bring in a nurse from the other room to push on my stomach to get to my ovary. The constant filling my uterus with liquids made me think of an abortion, which is not what you want to be thinking of when the doctor is retrieving your eggs. They told me it would take 5 minutes, it was closer to 30. Dr. Merhi took a break, as I was in so much pain. He said there were two eggs that he could get to, and I said to just keep going (now I realize that they should have stopped. I was crying and very upset). They kept going, and Dr. Merhi kept apologizing. The egg quality was bad, so neither eggs got past the operating room.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Dr. Merhi seems like a very nice person, but DO NOT GO TO THIS CLINIC. What they do and what they say are two very different things.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

He wanted to do mini-IVF, as I have low ovarian reserve. First cycle, birth control pills, then half a clomid for 7 days. Second (cancelled) cycle, birth control pills and 1/4 clomid for 7 days. He said that my previous clinic had been "overfeeding" my eggs, and he'd had much success with this method. No results produced whatsoever.

Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Samantha, Joanna, Laura, Iris, etc)

Disorganized and awful. The nurses (there are more than I can keep track of) all send you different emails. You ask them a question and the all give you different answers because there's no communication.

Describe your experience with New Hope Fertility Center.

The lobby is nice, and they seem to be well organized on the surface. But they are flashy with no substance. The nursing staff is disorganized, with too many cooks in the kitchen. You have to just know what to do. You wait for your name to flash on the screen to get bloodwork done (it says your chair number). Then you go back to the waiting room to wait for your name & the ultrasound room. To go to the ultrasound room, you walk through the bloodwork area and through a bunch of nurses, who say nothing to you. They do your ultrasound and just leave. Very impersonal, you're just a number.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

It felt like an upscale DMV. You checked in, and waited to see your name come up on a TV screen in the lobby that sent you to bloodwork or the ultrasound room.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

It was covered by my insurance.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

The reason why we went there - they bank embryos. I'd previously only done fresh cycles, and it wasn't working. They do multiple embryo transfer, but I think that was because of my age.

What specific things went wrong at New Hope Fertility Center?

Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to inform you of changes in protocol
Failed to convey critical information

Describe the specific things that went wrong at New Hope Fertility Center.

They would tell me things at the very last minute (5pm when my pharmacy is closed and expect me to be able to get fertility medication). They would say "You have your trigger shot?" when it was never ordered.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2017 - 2018, Unknown Success

Age 42 - 43

1 IUI

5 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Ashkenazi Jewish

Income $100K - $199K

2nd of 2 Docs

2 IUI With Other Docs

1 IVF With Other Docs

Neutral

Success w/ Doc Not sure

Review of

Zaher Merhi New Hope Fertility Center

Dr. Merhi explains everything very clearly and is always happy to speak with me or email with me whenever I have questions or concerns. He's a little bougie, but always friendly & kind. He does research once a week, which I like. He's paying attention to all the latest research.... He used birth control pills to prep cycles. He, like the other doctors at New Hope, is comfortable with low or no dose protocols. I also used clomid at the beginning of cycle a few times. I've never made more than 6 eggs tops, but that's fine there. They aim for quality over quantity, which fits my body better than traditional treatments.

Unlike other clinics that have limited monitoring hours, New Hope offers monitoring from 7am - 2pm, which is great. I have definitely felt like a number there, but sometimes that's fine. Sometimes I just want to get in & out as fast as possible. The best days I was done in 20 min. The worst I wasn't properly input into the system and waited over an hour just to get the blood draw. Many of the doctors are not native English speakers and some have challenging accents. I appreciate that this clinic is independent and values new research.

How was your experience with Zaher Merhi at New Hope Fertility Center?

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Be clear about your priorities. Dr. Merhi will make best efforts to accommodate.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Dr. Merhi always found time to speak with me whenever I asked. And he always responded to my emails quickly. I felt like my protocols were always specific to me and they never tried to fit me into a general protocol. Most of the nurses are great. Not every day was perfect but most were just fine and efficient.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

He used birth control pills to prep cycles. He, like the other doctors at New Hope, is comfortable with low or no dose protocols. I also used clomid at the beginning of cycle a few times. I've never made more than 6 eggs tops, but that's fine there. They aim for quality over quantity, which fits my body better than traditional treatments.

Describe your experience with the nursing staff at New Hope Fertility Center.

Many are great. Some are more chatty & personable than others. New Hope does a lot of monitoring, so I definitely had favorites. I have found the post retrieval nurses to be my least favorite. They are inattentive & occasionally rude. This may be due in part to a language barrier and cultural differences.

Describe your experience with New Hope Fertility Center.

They see a lot of people. Unlike other clinics that have limited monitoring hours, New Hope offers monitoring from 7am - 2pm, which is great. I have definitely felt like a number there, but sometimes that's fine. Sometimes I just want to get in & out as fast as possible. The best days I was done in 20 min. The worst I wasn't properly input into the system and waited over an hour just to get the blood draw. Many of the doctors are not native English speakers and some have challenging accents. I appreciate that this clinic is independent and values new research.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

It's fairly well-oiled machine. Some days were better than others. Some times of day are better than others too.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

The cost is significantly less than the other clinics we looked at. The procedures are less costly and they prescribed fewer medications at lower doses.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

Dr. Merhi is very against multiple embryo transfer.

What specific things went wrong at New Hope Fertility Center?

Failed to call with results

Describe the specific things that went wrong at New Hope Fertility Center.

Twice I didn't get an email with my instructions and had to call and hunt someone down to give me the info. On the other hand, they once went out of their way to help me get a prescription quickly so I could travel.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2018 - 2019, Unknown Success

Age 43 - 44

2 IVF

European

Ashkenazi Jewish

Income $200K - $499K

2nd of 2 Docs

1 IUI With Other Docs

1 IVF With Other Docs

Egg Freezing With Other Docs

Neutral

Success w/ Doc Too early to know

Review of

Zaher Merhi New Hope Fertility Center

Dr Mehri was always familiar with my case and what was going on when we spoke. He was personable and empathetic.... He was friendly, personable, and cared about me as a patient. Flexible and willing to try things that I wanted, even when he didn’t think they would make a difference. Very responsive to emailed questions.... [Protocols] Mini ivf - 150 gonal F, 50 clomid, 2.5 letrazole. Goal was quality over quantity.... 1 PGS embryo. Multiple embryos if untested.

Bloodwork and ultrasound nurses [New Hope Fertility Center] were very pleasant. There were some communication issues (protocol mix up) when emailing with nurses for instructions.... Very efficient monitoring system. Never waited longer than 1/2 hour for monitoring. Great monitoring hours (7am to 1pm). Not all patients opt for general anesthesia (most do local). I did general and the anesthesiologist that they hire from an outside agency

How was your experience with Zaher Merhi at New Hope Fertility Center?

He was friendly, personable, and cared about me as a patient. Flexible and willing to try things that I wanted, even when he didn’t think they would make a difference. Very responsive to emailed questions.

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

make sure you request that he (and not the general team) follows your case.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Dr Mehri was always familiar with my case and what was going on when we spoke. He was personable and empathetic.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Mini ivf - 150 gonal F, 50 clomid, 2.5 letrazole. Goal was quality over quantity.

Describe your experience with the nursing staff at New Hope Fertility Center.

Bloodwork and ultrasound nurses were very pleasant. There were some communication issues (protocol mix up) when emailing with nurses for instructions.

Describe your experience with New Hope Fertility Center.

Very efficient monitoring system. Never waited longer than 1/2 hour for monitoring. Great monitoring hours (7am to 1pm). Not all patients opt for general anesthesia (most do local). I did general and the anesthesiologist that they hire from an outside agency was late which caused my retrieval to be delayed by 45 minutes and caused me a lot of anxiety.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

An efficient well oiled machine. Your first name appears on tv monitors in the large waiting room letting you know when to go back for bloodwork, ultrasound, or billing dept.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

$4000 for a retrieval freeze all cycle plus $800 for 1 month of monitoring.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

1 PGS embryo. Multiple embryos if untested.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2017 - 2018, Successful

Age 43 - 44

1 IUI

9 IVF

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $100K - $199K

Business Executive

1st of 7 Docs

Neutral

Strongly Recommends

Successful

Review of

Zaher Merhi New Hope Fertility Center

Dr. Merhi, as my main physician, always made me feel well cared for... was exceedingly optimistic, while also being realistic. He was compassionate and usually patient with my questions. He was committed to my care despite my age (43 at the time we started treatment)...Mini-IVF. Considered more effective in women my age (43 at the time of treatment)...at his clinic, they had an on call system and I never knew which doctor I would see on which day.

Approximately $5,000 per mini-IVF cycle [at New Hope Fertility Center]....You have to be proactive as a patient and do your research and ask lots of questions. I saw many different doctors and nurses, which was fine because they were all good, but it very much felt like I was on an IVF conveyor belt. An wonderful, effective conveyor belt, because I did end up pregnant at 44 and now have an amazing baby!

How was your experience with Zaher Merhi at New Hope Fertility Center?

Dr. Merhi was exceedingly optimistic, while also being realistic. He was compassionate and usually patient with my questions. He was committed to my care despite my age (43 at the time we started treatment).

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Ask lots of questions and request to see Dr. Merhi for consults and updates between cycles.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Dr. Merhi, as my main physician, always made me feel well cared for, but at his clinic, they had an on call system and I never knew which doctor I would see on which day.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

Mini-IVF. Considered more effective in women my age (43 at the time of treatment).

Describe your experience with the nursing staff at New Hope Fertility Center.

Competent and efficient.

Describe your experience with New Hope Fertility Center.

New Hope is a large clinic with a ton of patients and many doctors, and a very strong embryology department, which is really the most important thing. They were committed to my care despite my age (43) and didn't discriminate to protect their stats. They are very good at what they do, but there is very little hand-holding or bedside manner. You have to be proactive as a patient and do your research and ask lots of questions. I saw many different doctors and nurses, which was fine because they were all good, but it very much felt like I was on an IVF conveyor belt. An wonderful, effective conveyor belt, because I did end up pregnant at 44 and now have an amazing baby!

Describe your experience with your monitoring appointments at New Hope Fertility Center.

Very efficient, but also very impersonal.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

Approximately $5,000 per mini-IVF cycle. We dod 9 cycles.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2017 - 2018, Successful

Age 34 - 35

2 Fertility Medications

PCOS

Unexplained

Latinx

Income $0 - $49K

Teacher

Only Doc Seen

Neutral

Successful

Review of

Zaher Merhi New Hope Fertility Center

Dr Merhi was always pleased to see us. He explained with many details and examples about all procedures and risks. He was very positive and willing to help us with any doubt or questions we had. We never felt rushed to do any procedure and he was very patient listening to us.... First we tried several cycles just being monitored for ovulation. Then we were suggested to take Clomid and letrozol 2.5 and we got pregnant with triplets!

[At New Hope Fertility Center] Results are efficient and accurate. Their forms and systems are very clear and easy to follow. As a new patient always ask questions to any staff and they will kindly help out. At time is very hectic due to the hours and you might feel rushed specially when having sonogram, but they’ll explain all they’re doing so you can leave satisfied.... Costs were reasonable. Even though My insurance covered, they have plans to help out.

How was your experience with Zaher Merhi at New Hope Fertility Center?

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Ask questions, be honest and sincere and Dr Merhi will help you the best he can. He’s very knowledgeable and will follow up with you along the way.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

I was always called by my name and Dr Merhi always replied my emails promptly giving me detailed explanation of what I asked.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

First we tried several cycles just being monitored for ovulation. Then we were suggested to take Clomid and letrozol 2.5 and we got pregnant with triplets!

Describe your experience with the nursing staff at New Hope Fertility Center.

Quick and efficient! Very friendly and helpful.

Describe your experience with New Hope Fertility Center.

Results are efficient and accurate. Their forms and systems are very clear and easy to follow. As a new patient always ask questions to any staff and they will kindly help out. At time is very hectic due to the hours and you might feel rushed specially when having sonogram, but they’ll explain all they’re doing so you can leave satisfied.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

Costs were reasonable. Even though My insurance covered, they have plans to help out.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2017 - 2018, Unsuccessful

Age 30 - 31

1 IVF

European

Income $50K - $99K

Nurse or HC Services

4th of 4 Docs

1 IUI With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Zaher Merhi New Hope Fertility Center

I've never felt more like a number than at the clinic with Dr. Merhi. I literally met him one time while walking in the door to the procedure room to do my egg retrieval....He was fine as a doctor, seems knowledgeable. But very very unpersonable. I was honestly very disappointed in the care I received. And he did not even do our Embryo transfer. Just honestly was really disappointed overall with the care that I received from him

Most of them did not speak very good English, they were very hard to understand, and they didn't understand me very well either. They [staff at New Hope] were very very unpersonable, and very very uncompassionate. The language barrier was a huge problem, but their lack of caring and concern was almost worse... My husband and I were treated like strangers, outsiders... Honestly more like cattle being loaded on a train than human beings trying to have a baby.

How was your experience with Zaher Merhi at New Hope Fertility Center?

He was fine as a doctor, seems knowledgeable. But very very unpersonable. I was honestly very disappointed in the care I received. And he did not even do our Embryo transfer. Just honestly was really disappointed overall with the care that I received from him

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Try someone else.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

I've never felt more like a number than at the clinic with Dr. Merhi. I literally met him one time while walking in the door to the procedure room to do my egg retrieval.

Describe your experience with the nursing staff at New Hope Fertility Center.

Most of them did not speak very good English, they were very hard to understand, and they didn't understand me very well either. They were very very unpersonable, and very very uncompassionate. The language barrier was a huge problem, but their lack of caring and concern was almost worse.

Describe your experience with New Hope Fertility Center.

Very few of the employees including the doctors spoke very good English, the culture and language differences were huge barrier in my opinion. My husband and I were treated like strangers, outsiders... Honestly more like cattle being loaded on a train than human beings trying to have a baby.

What specific things went wrong at New Hope Fertility Center?

Failed to call in prescriptions to pharmacy
Lost appointments
Failed to call with results
Failed to order appropriate test
Failed to inform you of changes in protocol
Lost results
Provided conflicting information
Failed to convey critical information

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2018, Unknown Success

Age 34

Income $50K - $99K

1st of 3 Docs

Surrogacy With Other Docs

Doesn't Recommend

Success w/ Doc Not sure

Review of

Zaher Merhi New Hope Fertility Center

[Dr. Zaher Merhi is] Good at follow up and full of passion. But he seems little pushing us to start 1st cycle even though medication and genetic testing stuff are not ready. He is also super optimistic but i am not sure that was his personality or being realistic.

[New Hope Fertility Center is in a] convenient location, flexible monitoring time, staff are friendly. Weakness are some time they are little careless when it comes to treatment/ medication/ testing. Billing department is so difficulty to communicate...mini ivf total cost $1500 with medication...[Dr. Merhi is] Good at follow up and full of passion. But he seems little pushing us to start 1st cycle even though medication and genetic testing stuff are not ready. He is also super optimistic but i am not sure that was his personality or being realistic.

How was your experience with Zaher Merhi at New Hope Fertility Center?

Good at follow up and full of passion. But he seems little pushing us to start 1st cycle even though medication and genetic testing stuff are not ready. He is also super optimistic but i am not sure that was his personality or being realistic.

Describe your experience with New Hope Fertility Center.

convenient location, flexible monitoring time, staff are friendly. Weakness are some time they are little careless when it comes to treatment/ medication/ testing. Billing department is so difficulty to communicate.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

mini ivf total cost $1500 with medication

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2022, Unknown Success

Age 43

2 IVF

Diminished Ovarian Reserve

Uterine Fibroids

Black or African-American

Income $50K - $99K

Professor

1st of 4 Docs

Donor Sperm With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Zaher Merhi Rejuvenating Fertility Center

Dr. Merhi is kind informative and optimistic...always made you feel comfortable and always informed...great bedside manner and the procedures were painless...never felt rushed in my visits and he offered time to answer all my questions...my eggs will be meeting with the donor sperm soon.

[Rejuvenating Fertility Center] is very inviting meaning there is soothing music, warm lighting no loud noises, snacks and drinks...nursing staff were always kind and sensitive...billing department should send reminder bills and emails for storage...Monitoring occurred on the early morning

How was your experience with Zaher Merhi at Rejuvenating Fertility Center?

Dr. Merhi is kind informative and optimistic. I never felt discouraged and he is always cheering you on. Dr Merhi’s had great bedside manner and the procedures were painless. I never felt rushed in my visits and he offered time to answer all my questions.

What's one piece of advice would you give a prospective patient of Zaher Merhi at Rejuvenating Fertility Center?

The name says it all. RFC is not your typical clinic they actually listen to you and are caring.

During treatment, were you treated like a number or a human with Zaher Merhi at Rejuvenating Fertility Center?

I have been to many clinics but Dr Merhi and his team always made you feel comfortable and always informed. They think outside the box and your care is individualized and he also works with my OBGYN.

Describe the protocols Zaher Merhi used in your cycles at Rejuvenating Fertility Center and their degree of success.

Dr Merhi technique is quality over quantity. We did PRP which resulted in my egg retrieval. The preparation leading towards the egg retrieval consisted of birth control pills. No injections except for the trigger which was stress free.

Describe your experience with the nursing staff at Rejuvenating Fertility Center.

The nursing staff were always kind and sensitive. The only thing I would recommend is for the nursing team to have the patients purchase all the medications that are needed. I had to pay out of pocket for my trigger shot when my insurance would have covered but I had to use an outside pharmacy which was costly. The billing department should send reminder bills and emails for storage.

Describe your experience with Rejuvenating Fertility Center.

The clinic that I go to is very inviting meaning there is soothing music, warm lighting no loud noises, snacks and drinks. I’ve had procedures at each clinic and I was pleased with the entire process. I liked that one office the embryologist was in the next room during the egg retrieval.

Describe your experience with your monitoring appointments at Rejuvenating Fertility Center.

Monitoring occurred on the early morning which wasn’t an issue for me

Describe the costs associated with your care under Zaher Merhi at Rejuvenating Fertility Center.

PRP~$2500 out of pocket; $1200/yr egg storage; other items I am not sure of

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Rejuvenating Fertility Center.

I am not there yet as my eggs will be meeting with the donor sperm soon.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Rejuvenating Fertility Center

Manhattan

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi Rejuvenating Fertility Center

2017 - 2018, Successful

Age 35 - 36

Male Factor

PCOS

Ashkenazi Jewish

Income $100K - $199K

2nd of 2 Docs

IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Zaher Merhi New Hope Fertility Center

Dr. Merhi was always attentive and made time to answer all my questions. While monitoring can feel more like a number, I always knew Dr. Merhi was behind my care and available to speak... is a wonderful and caring doctor. He made a very emotional and upsetting process more accessible and lowered my stress. He always made time to explain things, I would wholeheartedly recommend him!

There is a lot of people that go through the clinic [New Hope Fertility Center], so the nurses sometimes got things wrong. You definitely have to stay vigilant about your care at any clinic you go to...The monitor hours at New Hope are really great! I found it really hard in my previous clinic to only have monitoring hours early morning, but New Hope has until 2pm and are usually pretty quick. Don't get thrown off at the New Agey decor, it's a great place, plus great location.

How was your experience with Zaher Merhi at New Hope Fertility Center?

Dr. Merhi is a wonderful and caring doctor. He made a very emotional and upsetting process more accessible and lowered my stress. He always made time to explain things, I would wholeheartedly recommend him!

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Ask lots of questions.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

Dr. Merhi was always attentive and made time to answer all my questions. While monitoring can feel more like a number, I always knew Dr. Merhi was behind my care and available to speak.

Describe your experience with New Hope Fertility Center.

The monitor hours at New Hope are really great! I found it really hard in my previous clinic to only have monitoring hours early morning, but New Hope has until 2pm and are usually pretty quick. Don't get thrown off at the New Agey decor, it's a great place, plus great location.

What specific things went wrong at New Hope Fertility Center?

Lost paperwork
Failed to call with results
Provided conflicting information
Lost or damaged samples

Describe the specific things that went wrong at New Hope Fertility Center.

There is a lot of people that go through the clinic, so the nurses sometimes got things wrong. You definitely have to stay vigilant about your care at any clinic you go to.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2019 - 2020, Successful

Age 30 - 31

2 IVF

South Asian

Income $200K - $499K

Doctor

1st of 2 Docs

4 IUI With Other Docs

Strongly Recommends

Successful

Review of

Zaher Merhi New Hope Fertility Center

Dr. Merhi is a great doctor. He's energetic and interested in your journey. You can tell that he really loves his job and loves helping his patients. Most importantly, he is up-to-date on his knowledge. He answers all your questions, presents all the options, and gives you very individualized care. While waiting for my procedures, I met a few other patients as well who had great things to say about him. He gives you hope and backs it up with dedicated care.

This [New Hope Fertility Center] is a high volume clinic, which means the doctors have a lot of experience with treatment, and particularly with surgical procedures. The clinic is also very well run and efficient. Despite the large volume of patients, wait times are low and everything is taken care of in a very organized manner...he nursing staff was very efficient and made things flow smoothly. I received all medications and documents very quickly. They also had great bedside manner.

How was your experience with Zaher Merhi at New Hope Fertility Center?

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

You'll be in great hands with Dr. Merhi!

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

New Hope is an extremely busy practice and that is a great thing. If you are going to have a doctor perform surgical procedures on you, you want to go to one who has a ton of experience. Despite the large volume, however, your results are always reviewed by a physician in a timely manner, and their physicians have a great bedside manner. I’ve been working with Dr. Merhi, and he will forever be one of my favorite people. He is positive and encouraging and fully attentive to your personal story. Anytime I spoke with him, he was well aware of each detail. You need to see a specialist who makes you feel heard and who will not give up on you and I always felt in good hands with Dr. Merhi. This is really a practice that promotes hope, and that is something so important for women who are struggling and thinking they may have to give up. If your doctor believes in you, then you can believe in yourself and know that it may be a long journey, but it WILL happen and your doctor will help you all along the way. Dr. Merhi individualized my care based on how things were progressing. He found my issue, fixed it, and now we are happily pregnant all thanks to him.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

I had done IUI 4 times with a previous specialist and had one pregnancy and subsequent miscarriage. With Dr. Merhi, I did both a low dose and high dose egg retrieval cycle to get enough eggs. We transferred two frozen embryos, both of which resulted in positive pregnancies which unfortunately ended very early. Dr. Merhi recommended a full hysteroscopy at that time and found a uterine septum which he fixed. We transferred another embryo after that and I am currently 4 months pregnant :)

Describe your experience with the nursing staff at New Hope Fertility Center.

The nursing staff was very efficient and made things flow smoothly. I received all medications and documents very quickly. They also had great bedside manner.

Describe your experience with New Hope Fertility Center.

This is a high volume clinic, which means the doctors have a lot of experience with treatment, and particularly with surgical procedures. The clinic is also very well run and efficient. Despite the large volume of patients, wait times are low and everything is taken care of in a very organized manner.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

Dr. Merhi is not pushy at all. He did recommend transferring one embryo because it is safer. He was open to discussion. We ended up following his advice and now that we have a healthy single pregnancy, we are happy we listened.

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

2016 - 2020, Successful

Age 44 - 48

2 IVF

Donor Eggs

European

Income $100K - $199K

Entrepreneur

3rd of 5 Docs

6 IUI With Other Docs

3 IVF With Other Docs

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Zaher Merhi New Hope Fertility Center

The plan [with Dr. Merhi] was to use my own eggs w/ donor sperm...with Dr. Merhi, I began to feel supported and listened to. I began to realize I that if I brought more to the table (the right questions, etc.), he took the time with me, too, to explain things more clearly. When it came the for the egg retrievals, it was ONLY Dr. Merhi's that I felt ZERO pain. The other Dr.'s techniques, etc., I had a lot of pain during the procedures - no joke. After all the cycle efforts using my own eggs (always MY decision to make), I am the one who came to the hard realization that perhaps my eggs weren't viable. I took a break (mid-2017 to Fall 2019). When I returned to my efforts, I came in already knowing I was going to use a donor for eggs (& donor sperm). I o

Some of the blood drawers [at New Hope Fertility Center] weren't great (read: painful needle insertion!), and others - I felt nothing! Some of the sonogram technicians (NOT nurses) liked to pretend they really new a lot about medical needs/advice - which was not great for a "newbie" like me in the beginning of my journey...I received 2 conflicting emails from two different nurses. I wrote back immediately letting them know of the different info., and they got back to me right away with the corrected info...Sometimes - the billing dept. can be a bit cold and treat you like a number. I recommend taking care of billing stuff before the day of a major procedure (IUI, egg retrieval, IVF transfer, hysteroscopy, etc.). It can be a bit unnerving to deal with billing dept. the day of those emotional procedures. If your name com

How was your experience with Zaher Merhi at New Hope Fertility Center?

Any time I asked to see Dr. Merhi, I was scheduled in and able to do so. Only once was he not there and so his team scheduled a phone consult appt with him and he called the very next day. I specifically requested him to be the Dr. to perform my last/most recent IVF transfer with donor egg and sperm, and he made sure to schedule me with respect to his availability. He left no stone unturned to give me all the meds, scheduled appt.'s, consults, etc., to make sure we succeeded this time! I feel he took no issue with my age (47) and was 100% on my team with absolute assuredness we would succeed. If I had any questions, he would slowly spell everything out for me in a respectful way...even drawing pictures/charts for me in his office. We did succeed and he was genuinely SO happy for me!

What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?

Ask in the beginning what days Dr. Merhi is at the office location you prefer. He goes to two (I think) different locations every week. Be bold with requesting exactly what you need and ask every question you have! Make sure you ask to specifically meet with him. When you do monitoring during their daily hours (7am-12pm), I would get there on the earlier side if you hope to catch Dr. Merhi after your meetings with bloodwork/sonograms. It helps if you do your own research and have specific questions for him re: your own protocol and needs.

During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?

With Dr. Merhi, I felt listened to and respected. I felt he took the time (never rushing) with me to help me really understand every step. He helped me feel like no question was too "dumb" and he was very positive and encouraging. I read folks' energy very well and he was very sincere with me. He was not in it for the money and taking me for a ride. I felt supported and nurtured.

Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.

I started at New Hope FC in 2016! I met with whomever whenever they were available as I had no idea what I was doing nor what to expect. For a while, I felt I was just a number and on an assembly line. That is, until I met with Dr. Merhi. I started in 2016 with mini-IVF protocol. The plan was to use my own eggs w/ donor sperm. I'll skip the methods used by some of the Dr.'s & go right to Merhi. The meds used for cycles, etc., were pretty much the same w/ all Dr.'s I was using along the way. However, with Dr. Merhi, I began to feel supported and listened to. I began to realize I that if I brought more to the table (the right questions, etc.), he took the time with me, too, to explain things more clearly. When it came the for the egg retrievals, it was ONLY Dr. Merhi's that I felt ZERO pain. The other Dr.'s techniques, etc., I had a lot of pain during the procedures - no joke. After all the cycle efforts using my own eggs (always MY decision to make), I am the one who came to the hard realization that perhaps my eggs weren't viable. I took a break (mid-2017 to Fall 2019). When I returned to my efforts, I came in already knowing I was going to use a donor for eggs (& donor sperm). I only requested Dr. Merhi (after prior experiences w/ other Dr.'s there). Full disclosure: after the time away, new Dr.'s were there as well. I have NO idea how some of them are. I can only attest to my comparison of Dr. Merhi with about 4 others there. I ONLY worked with Dr. Merhi this time around. And - to GREAT SUCCESS!! I am pregnant...1st trimester almost over. :-)

Describe your experience with the nursing staff at New Hope Fertility Center.

It took many, many visits to realize who my favorites were, honestly. Some of the blood drawers weren't great (read: painful needle insertion!), and others - I felt nothing! Some of the sonogram technicians (NOT nurses) liked to pretend they really new a lot about medical needs/advice - which was not great for a "newbie" like me in the beginning of my journey. Make sure you are talking to a NURSE when you have questions. Also - if you get the feeling the nurse does not know the answer, ASK for a meeting with Dr. Merhi! Also- Dr. Merhi has a specific nurse team! Ask for the Merhi-Nurse Team email for emails communications (merhisupport@...). I definitely had my favorite nurses there. Sometimes, the nurses' lines re: my specific protocol were crossed and I had to confirm something 2 or 3 times with DIFFERENT nurses before getting Dr. Merhi's actual correct answer. This was mostly through several email exchanges and strategically CC'ing different nurses. Never apologize for needing an answer if you feel you're not getting what you need. Call! Email! Again, some nurses are way more experienced and clearly-spoken than others. You'll start to realize as you go along. Never hesitate to ask for a meeting with Dr. Merhi if you really need.

Describe your experience with New Hope Fertility Center.

You can feel assured that the Dr.'s at this clinic all know the latest techniques and strategies for protocol for each person's needs. There's a chance you'll feel a bit like you are on an assembly line at first. I can't stress enough - make your voice heard! Ask questions, and if someone doesn't know the answer, make a consult appt. with your chosen Dr. there. In my case, I chose Dr. Merhi - hands down. Sometimes - the billing dept. can be a bit cold and treat you like a number. I recommend taking care of billing stuff before the day of a major procedure (IUI, egg retrieval, IVF transfer, hysteroscopy, etc.). It can be a bit unnerving to deal with billing dept. the day of those emotional procedures. If your name comes up to visit billing - hopefully it's not on a major procedure day. If you know you need to pay for something and a major procedure is coming, just be proactive about taking care of it early. They WILL call you in on a procedure day and make you pay before the retrieval/transfer. Feels a bit cold, I must say. But - it's not free after all. Just recommending you take care of it before the DAY OF. It really helps if you read their website re: all the different levels of IVF, etc., and then make your list of questions going in for the very first consultation with a Dr. of your choice. If you need to, meet with 3 or 4 different Dr.'s in the beginning to see who you gel with.

Describe your experience with your monitoring appointments at New Hope Fertility Center.

Monitoring hours are very convenient! It is a well-oiled machine. Hours are 7am-12noon. The sooner you arrive, the less time you'll wait. The longest I've waited was about 30 minutes. That was only because I went in closer to 11-12pm time. They are a well-oiled machine. Once you arrive and check-in, you're in line in the order you came.

Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.

The billing dept. is VERY good/trustworthy at trying to submit everything to your insurance first. Depending on what your coverage is, the costs of all procedures, monitoring, etc., are comparable to most places. They are reasonable in relation to other places, depending on what you're having done. Not going to lie -- it's EXPENSIVE. But - I feel we're a special case: in the end, after several efforts using my own eggs w/ IUI donor sperm and IVF, we chose to also go with an egg donor. I mean - I could have put this child (the one I'm pregnant with as I type!) through its first two years of college! Some of the meds were covered by my insurance - not all of them. Some of the procedures were covered by insurance - not all of them.

Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.

I never talked about this with Dr. Merhi because my wife and I agreed that we'd only ever opt to have ONE embryo transferred at a time. We did not want to risk multiples. It was not ever a topic for Dr. Merhi and I.

What specific things went wrong at New Hope Fertility Center?

Provided conflicting information

Describe the specific things that went wrong at New Hope Fertility Center.

ONE time - only once - I received 2 conflicting emails from two different nurses. I wrote back immediately letting them know of the different info., and they got back to me right away with the corrected info.!

Doctor

Zaher Merhi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New Hope Fertility Center

New York

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Zaher Merhi New Hope Fertility Center

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